Avaya 4 manual 2Preparing to Install DNM, Customer Pre-Installation Checklist

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DNM-NT/Windows 2000 4.0 Installation and Getting Started

2

2Preparing to Install DNM

December 2001

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Customer Pre-Installation Checklist

Customers must complete all of the pre-installation tasks before DNM can be installed or upgraded.

1Install or upgrade Windows NT/Windows 2000 platform.

Refer to "System Requirements" on page 24 and the vendor documentation. (See also Understanding pcAnywhere Security)

2Connect the DPA computer’s serial connection to the managed nodes.

3Connect the DPA computer’s TCP/IP connection to the NT/Windows 2000 system through the local area network (LAN) or the wide area network (WAN). Refer to the vendor documentation.

4Verify that the updated PA001 Administration Request form (Rev. 10/01) is completed and faxed to the Technical Services Center (TSC).

Note: After the DNM installation, system administrators can execute the appropriate tasks in Chapter 4, "System Administration".

Understanding pcAnywhere Security

Before you install a copy of Symantec's pcAnywhere on any of your computers, read this section.

!SECURITY ALERT:

Customers are responsible for the security of their data network and for preventing unauthorized individuals from accessing it. Therefore, exercise caution when using

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Contents Definity Network Management Release 4.0 for NT/Windows Contents Preparing to Install DNM Getting Started Avaya Resources Resources and NoticesIntroduction Lucent Worldwide Services LWS Sales and Design Support Center SdscTechnical Services Center TSC References Avaya References on Vendor References onHttp//aem-support.dr.avaya.com Avaya ReferencesAvaya resource sites TSC Center Sdsc Main site requires a password Avaya resource sites Inside FirewallVendor References Vendor web sitesSun Microsystems, Inc System Security Notices Network SecurityToll Fraud Security 1Overview Product Description Primary features of DNM include A network of Definity systemsProduct Description New Features Network Configuration Scenarios Network configurationNetwork over IP configuration Supported Systems System Requirements Definity Proxy Agent Release Definity Network Management CD-ROMsDefinity Network Management Release 4.0 for NT/Windows Understanding pcAnywhere Security 2Preparing to Install DNMCustomer Pre-Installation Checklist Understanding pcAnywhere Security 3Installing DNM Installation Checklist Adding Definity Proxy Agents onTechnical Verification Checklist Customer Acceptance Checklist Installing DNM Starting the Installation Installing the Java Runtime Environment Installing the Versant Odbms Click Install DB Directory ScreenInstalling the Java Versant Interface Java/Versant Custom Installation Screen Versant Install Requires Reboot ScreenChoose Destination Location Screen Installing the DNM ComponentEnter Information Screen Printer Command Select Program Folder ScreenSetup Complete Screen Question dialog boxAdding Definity Proxy Agents Add Definity Proxy Agents to be supported by DNMRemoving DNM Control Panel Add/Remove Programs4System Administration Start and Stop commands System CommandsStart and Stop Commands Type cd %DNM% System Health CommandsFrom the Windows Command Prompt Type dnmstatusBacking Up and Restoring the Database From the Windows Command Prompt Type cd %DNM% BackupComplete the procedure below to back up the database Type backupdef filenameRestore Type restoredef filenameSystem Configuration Files Administer the Alarm Notification Program Files/Avaya/DNM/scriptsDescription of Alarm Notification Options DNM notification optionsTelAlert notification options AudixRemedy ARS notification option Definityars Script System Administration 5Getting Started DNM Graphical Overview DNM Graphical overviewStarting the DNM Client Starting the Online Help5Index Index DNM-NT/Windows 2000 4.0 Installation and Getting Started DNM-NT/Windows 2000 4.0 Installation and Getting Started Index December