Avaya 4 manual Understanding pcAnywhere Security

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DNM-NT/Windows 2000 4.0 Installation and Getting Started

2 Preparing to Install DNM

December 2001

Understanding pcAnywhere Security

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pcAnywhere. Having it installed does not pose a security risk; it must be up and running, and be configured to receive calls, before a remote user can enter the system. In addition, pcAnywhere offers a number of security features.

Follow these guidelines to protect PCs with pcAnywhere installed:

1Unplug the modem from the phone jack when pcAnywhere is not in use.

2Only run pcAnywhere when necessary.

3Do NOT publish the phone number for the modem that people use to access the computer.

4Change your password after Avaya personnel leave your site and after Avaya personnel terminate a remote service session.

5Configure the following pcAnywhere security options:

aRequire login names for callers.

bMake passwords case sensitive.

cLog all failed connection attempts.

dSet a maximum number of login attempts per call.

eAllow time to enter the complete login.

fDisconnect if inactive.

6Configure pcAnywhere to log remote call and online sessions.

For more information on pcAnywhere, including acquisition and security, see Table 3 on page 12.

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Contents Definity Network Management Release 4.0 for NT/Windows Contents Preparing to Install DNM Getting Started Resources and Notices IntroductionAvaya Resources Sales and Design Support Center Sdsc Lucent Worldwide Services LWSTechnical Services Center TSC Avaya References on Vendor References on ReferencesAvaya References Avaya resource sitesHttp//aem-support.dr.avaya.com TSC Avaya resource sites Inside Firewall Center Sdsc Main site requires a passwordVendor web sites Vendor ReferencesSun Microsystems, Inc Network Security System Security NoticesToll Fraud Security 1Overview Product Description A network of Definity systems Primary features of DNM includeProduct Description New Features Network configuration Network Configuration ScenariosNetwork over IP configuration Supported Systems System Requirements Definity Network Management CD-ROMs Definity Network Management Release 4.0 for NT/WindowsDefinity Proxy Agent Release 2Preparing to Install DNM Customer Pre-Installation ChecklistUnderstanding pcAnywhere Security Understanding pcAnywhere Security 3Installing DNM Adding Definity Proxy Agents on Installation ChecklistTechnical Verification Checklist Customer Acceptance Checklist Installing DNM Starting the Installation Installing the Java Runtime Environment Click Install DB Directory Screen Installing the Versant OdbmsInstalling the Java Versant Interface Versant Install Requires Reboot Screen Java/Versant Custom Installation ScreenSelect Program Folder Screen Installing the DNM ComponentEnter Information Screen Printer Command Choose Destination Location ScreenQuestion dialog box Setup Complete ScreenAdd Definity Proxy Agents to be supported by DNM Adding Definity Proxy AgentsControl Panel Add/Remove Programs Removing DNM4System Administration System Commands Start and Stop CommandsStart and Stop commands Type dnmstatus System Health CommandsFrom the Windows Command Prompt Type cd %DNM%Backing Up and Restoring the Database Type backupdef filename BackupComplete the procedure below to back up the database From the Windows Command Prompt Type cd %DNM%Type restoredef filename RestoreSystem Configuration Files Program Files/Avaya/DNM/scripts Administer the Alarm NotificationDNM notification options Description of Alarm Notification OptionsAudix TelAlert notification optionsRemedy ARS notification option Definityars Script System Administration 5Getting Started DNM Graphical overview DNM Graphical OverviewStarting the Online Help Starting the DNM Client5Index Index DNM-NT/Windows 2000 4.0 Installation and Getting Started DNM-NT/Windows 2000 4.0 Installation and Getting Started Index December