Avaya 4 manual Administer the Alarm Notification, Program Files/Avaya/DNM/scripts

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DNM-NT/Windows 2000 4.0 Installation and Getting Started

4 System Administration

December 2001

Administer the Alarm Notification

Page 49

Administer the Alarm Notification

Script directories

Alarm notification options

Only the system administrator should edit the scripts to enable the alarm notification features.

The scripts reside in the "scripts" subdirectory of the DNM installation directory. The default installation will place these scripts under:

Program Files/Avaya/DNM/scripts

As DNM detects exceptions it will execute the script file:

• DEFINITY_ARS.bat

System administrators can choose to customize the standard alerting scripts included on the DNM CD, or administrators can create their own scripts for exception alerting/notification with third party products such as:

Telamon, TelAlert

Remedy, Action Request System (ARSystem)

To customize the sample script, the sample must first be copied into the

"DEFINITY_ARS.bat" file.

! CAUTION:

Customers are solely responsible for the purchase, installation, and maintenance of third-party software products.

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Contents Definity Network Management Release 4.0 for NT/Windows Contents Preparing to Install DNM Getting Started Introduction Resources and NoticesAvaya Resources Sales and Design Support Center Sdsc Lucent Worldwide Services LWSTechnical Services Center TSC Avaya References on Vendor References on ReferencesAvaya resource sites Avaya ReferencesHttp//aem-support.dr.avaya.com TSC Avaya resource sites Inside Firewall Center Sdsc Main site requires a passwordVendor web sites Vendor ReferencesSun Microsystems, Inc Network Security System Security NoticesToll Fraud Security 1Overview Product Description A network of Definity systems Primary features of DNM includeProduct Description New Features Network configuration Network Configuration ScenariosNetwork over IP configuration Supported Systems System Requirements Definity Network Management Release 4.0 for NT/Windows Definity Network Management CD-ROMsDefinity Proxy Agent Release Customer Pre-Installation Checklist 2Preparing to Install DNMUnderstanding pcAnywhere Security Understanding pcAnywhere Security 3Installing DNM Adding Definity Proxy Agents on Installation ChecklistTechnical Verification Checklist Customer Acceptance Checklist Installing DNM Starting the Installation Installing the Java Runtime Environment Click Install DB Directory Screen Installing the Versant OdbmsInstalling the Java Versant Interface Versant Install Requires Reboot Screen Java/Versant Custom Installation ScreenEnter Information Screen Printer Command Installing the DNM ComponentChoose Destination Location Screen Select Program Folder ScreenQuestion dialog box Setup Complete ScreenAdd Definity Proxy Agents to be supported by DNM Adding Definity Proxy AgentsControl Panel Add/Remove Programs Removing DNM4System Administration Start and Stop Commands System CommandsStart and Stop commands From the Windows Command Prompt System Health CommandsType cd %DNM% Type dnmstatusBacking Up and Restoring the Database Complete the procedure below to back up the database BackupFrom the Windows Command Prompt Type cd %DNM% Type backupdef filenameType restoredef filename RestoreSystem Configuration Files Program Files/Avaya/DNM/scripts Administer the Alarm NotificationDNM notification options Description of Alarm Notification OptionsAudix TelAlert notification optionsRemedy ARS notification option Definityars Script System Administration 5Getting Started DNM Graphical overview DNM Graphical OverviewStarting the Online Help Starting the DNM Client5Index Index DNM-NT/Windows 2000 4.0 Installation and Getting Started DNM-NT/Windows 2000 4.0 Installation and Getting Started Index December