Avaya 4 manual Resources and Notices, Introduction, Avaya Resources

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DNM-NT/Windows 2000 4.0 Installation and Getting Started

	Resources and Notices	December 2001
	0	December 2001
	0	Page 5
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Introduction

This chapter contains resources and notices that are pertinent to the DEFINITY Network Management (DNM) products.

Avaya Resources

Avaya provides customers with a variety of planning, consulting, and technical services.

The client executives are the customers’ primary source to obtain information and explore custom options to meet their specific business needs.

Note: DNM and DPA are a software-onlyoffers. Therefore, customers are solely responsible for the purchase and maintenance of all third-party hardware and software that are required to run these products.

The DEFINITY Solutions web site contains the system requirements and other provisioning and connectivity information for DNM. Refer to "Avaya References" on page 9 for the web address.

The sections below briefly describe the resources and services that are available to customers.

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Contents Definity Network Management Release 4.0 for NT/Windows Contents Preparing to Install DNM Getting Started Avaya Resources Resources and NoticesIntroduction Sales and Design Support Center Sdsc Lucent Worldwide Services LWSTechnical Services Center TSC Avaya References on Vendor References on ReferencesHttp//aem-support.dr.avaya.com Avaya ReferencesAvaya resource sites TSC Avaya resource sites Inside Firewall Center Sdsc Main site requires a passwordVendor web sites Vendor ReferencesSun Microsystems, Inc Network Security System Security NoticesToll Fraud Security 1Overview Product Description A network of Definity systems Primary features of DNM includeProduct Description New Features Network configuration Network Configuration ScenariosNetwork over IP configuration Supported Systems System Requirements Definity Proxy Agent Release Definity Network Management CD-ROMsDefinity Network Management Release 4.0 for NT/Windows Understanding pcAnywhere Security 2Preparing to Install DNMCustomer Pre-Installation Checklist Understanding pcAnywhere Security 3Installing DNM Adding Definity Proxy Agents on Installation ChecklistTechnical Verification Checklist Customer Acceptance Checklist Installing DNM Starting the Installation Installing the Java Runtime Environment Click Install DB Directory Screen Installing the Versant OdbmsInstalling the Java Versant Interface Versant Install Requires Reboot Screen Java/Versant Custom Installation ScreenEnter Information Screen Printer Command Installing the DNM ComponentChoose Destination Location Screen Select Program Folder ScreenQuestion dialog box Setup Complete ScreenAdd Definity Proxy Agents to be supported by DNM Adding Definity Proxy AgentsControl Panel Add/Remove Programs Removing DNM4System Administration Start and Stop commands System CommandsStart and Stop Commands From the Windows Command Prompt System Health CommandsType cd %DNM% Type dnmstatusBacking Up and Restoring the Database Complete the procedure below to back up the database BackupFrom the Windows Command Prompt Type cd %DNM% Type backupdef filenameType restoredef filename RestoreSystem Configuration Files Program Files/Avaya/DNM/scripts Administer the Alarm NotificationDNM notification options Description of Alarm Notification OptionsAudix TelAlert notification optionsRemedy ARS notification option Definityars Script System Administration 5Getting Started DNM Graphical overview DNM Graphical OverviewStarting the Online Help Starting the DNM Client5Index Index DNM-NT/Windows 2000 4.0 Installation and Getting Started DNM-NT/Windows 2000 4.0 Installation and Getting Started Index December