Avocent 590-836-501D To change the user station password, To reset your user station password

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34LongView® IP KVM Extenders Installer/User Guide

To change the user station password:

1.Press 2 to select Change console password and press Enter. You will be prompted to enter your current password.

2.Type your current password and press Enter. You will be prompted to enter the new password.

3.Type the new password and press Enter.

NOTE: Each password must consist of ASCII characters and contain between 6 and 64 characters.

4.Confirm the new password. If successful, you will see a message stating that the password has been changed.

5.Press Enter.

6.To save your changes and exit the menu, type 0 (zero) and press Enter.

To reset your user station password:

If you lose your user station password, you can reset the system to the default password with the help of Avocent Technical Support.

1.From the serial menu, press 1 to access the Receiver Menu (if you lose your transmitter password, press 2 and continue with the following steps). Press Enter.

2.You will be prompted to enter your current password.

3.Type ?????? (six question marks) and press Enter. The serial menu will generate a code and display it to you. The code is a 16 character hex sequence. The serial menu will also prompt you to enter a Key.

4.Contact Avocent Technical Support to obtain the Key.

5.In the serial menu at the Key prompt, type the new 16 character hex sequence provided by Avocent Technical Support. Press Enter.

6.The default password is now active.

Authentication for the transmitter

You can change the password settings for the transmitter through the serial menu using the Transmitter Security Configuration Menu.

To access the Transmitter Security Configuration Menu:

1.Press Enter to display the serial menu.

2.Press 2 to access the Transmitter Main Menu and press Enter. If the password option is enabled, you will be prompted for a password. Enter the default password.

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Contents

Longview IP KVM Extenders USA Notification Canadian Notification Safety and EMC Approvals and MarkingsJapanese Approvals Sound Level Measure LongView IP KVM Extenders Power On Table of Contents Using Share Mode Using a USB device with Share Mode LongView IP KVM extender system features IntroductionSecurity Flash upgradableEthernet addressing Support for keyboards, mice and mass storage devicesVideo Transmitter featuresInteroperability User station features User station modes Safety Precautions LongView IP KVM Extender System 1 Descriptions NumberProduct Overview LongView IP KVM Extenders Installer/User Guide Getting Started Optional itemsInstallation Options Mounting OptionPoint-to-point installation To connect the transmitterLongView IP KVM Extenders Installer/User Guide External Power Supply Description of Figure Number Description of Figure Number User StationExternal Power DVI Ports Installation Connecting power Networked installationTo connect power to the user station or transmitter To connect the user stationTo install the LongView IP KVM extender system on a network LongView IP KVM Extenders Installer/User Guide Overview LED identificationFront panel Rear panelAccessing the System Displaying system information using the OSDOSD functions To display system informationConfiguring networking parameters using the OSD User Station Connected to TransmitterSetting the OSD timeout Network Config Menu ReceiverTo change the OSD Timeout Accessing the serial menuSerial Menu Configuring Network Settings Items needed to access the serial menuTo access the serial menu Navigating the serial menuTo configure network settings for the transmitter Transmitter Main MenuTo configure network settings for the user station Transmitter Network Configuration MenuTo access the Network Configuration Menu Receiver Main Menu 10 Network Configuration Menu To configure the network settings for the user station 11 Receiver Network Configuration MenuDetecting a transmitter IP address To detect the IP address of a connected transmitterAuthentication for the LongView IP KVM user station AuthenticationTo access the Receiver Security Configuration Menu To change the user station password To reset your user station passwordAuthentication for the transmitter To access the Transmitter Security Configuration Menu14 Transmitter Security Configuration Menu Flash Upgrading your LongView IP KVM Extender SystemTo Flash upgrade your transmitter using Xmodem To Flash upgrade your transmitter using HttpHttp//192.168.13.38080/TX.dld Restoring Factory Default Settings Resetting the LongView IP KVM Extender System To reset the LongView IP KVM user station or transmitterViewing System Information To view LongView IP KVM user station system informationTo view transmitter system information 18 Appliance Information MenuConfiguring Video Input Settings To configure video input settingsPreferred monitor resolutions Edid preferred timing To configure preferred monitor resolutionsSession retry settings 22 Advanced Video Settings MenuConfiguring the OSD Hotkey Sequence To access the Session Retry MenuTo change the retry settings To change the hotkey sequence that activates your OSD25 Receiver Console Settings Menu OSD Inactivity Time-outAudio Performance Settings To change the OSD time-out periodTo change the audio performance setting for the transmitter 28 Transmitter Audio Performance MenuDisplay power saving mode To set up the display power saving mode feature30 Display Power Saving Mode Menu LongView IP KVM Extenders Installer/User Guide Using Share Mode Using a USB device with Share ModeKeyboard and mouse control during Share Mode Audio and video qualityUsing Share Mode To enable Share Mode on the transmitter To enable Share Mode on the user stationLongView IP KVM Extenders Installer/User Guide Advanced Operations Simple Ascii Manager InterfaceTo access the Sami Menu Sami Parameters and Descriptions Type ExampleExample session Simple Ascii Management MenuLongView IP KVM Extenders Installer/User Guide Appendix a Technical Specifications Extension PortsUser Ports EncryptionEnvironmental DimensionsSupported Hardware Video Performance Audio PerformanceConsole Ports Appendices Table A.3 LVIP-R User Station Product Specifications Network IP Port UsageTable A.3 LVIP-R User Station Product Specifications EMC Approvals SafetyMarkings Table A.4 LVIP-T Transmitter Product Specifications Network Safety EMC Approvals Appendix B Factory Default Settings PasswordPrint Screen LVIP-T, LVIPHR-T and LVIPDH-T TransmittersLongView IP KVM Extenders Installer/User Guide To resolve an issue Appendix C Technical SupportAppendix D Troubleshooting No power status light on user stationNo audio from speakers attached to user station Slow file transfer rate from or to the USB mass media device Transmitter disconnected from Dhcp server LongView IP KVM Extenders Installer/User Guide License Information GNU General Public LicenseLongView IP KVM Extenders Installer/User Guide License Information LongView IP KVM Extenders Installer/User Guide Page For Technical Support