Zonet Technology user manual Forget Passwords?, Failed Connection on ZSR0104C Series WAN Side

3. Failed Connection on ZSR0104C SERIES WAN Side

Solution:

1.Check if the WAN link/act LED is continuously on or flashing.

2.Verify that your WAN access type and the corresponding information are the same as the datasheet provided by your Internet Service Provider.

4.DNS (Domain Name System) Failure

Solution:

1.If there is no problem in 1-3, try to use ping command to reach an existing IP address on the Internet. If it works, it means that the domain name cannot be translated and there might be problem with your DNS server. Please set another DNS server in you client PC.

6.2Forget Passwords?

If you forget the password to log in to the Web Configuration Tool, you can reload the factory default settings into ZSR0104C SERIES with the Reset button.

Solution:

Step 1. Disconnect ZSR0104C SERIES power adapter from the power outlet.

Step 2. Press the Reset button on the back panel and keep holding it. Then plug ZSR0104C SERIES power adapter into the power outlet.

Step 3. It takes around 15 seconds to reset. The Power LED will turn on in Green initially. Wait for the Power LED becomes Red. Then release the Reset button.

Step 4. Try to connect http://192.168.1.1/ via your Web browser. Use the user name “admin” and the password “admin” to obtain authentication. If it is failed, please try the approach again.

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