Dynalink RTA770W user manual Problems with LAN, Problems with WAN

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Chapter 6:Troubleshooting

Chapter 6

Troubleshooting

If the suggested solutions in this section do not resolve your issue, contact your system administrator or Internet service provider.

Problems with LAN

PCs on the LAN cannot get IP addresses from the ADSL Router.

The chances are that the interface used as DHCP server is modified and the client PCs do not renew IP addresses.

If your DHCP server is enabled on Private IP Address previously and you modify the interface to Public IP Address, the client PCs should renew IP addresses.

The PC on the LAN cannot access the Web page of the ADSL Router. Check that your PC is on the same subnet with the ADSL Router. The virtual server can’t be access after setting virtual server.

Check the filter rule of the port that virtual server service setting for example, the virtual server service set FTP 21 you need update the filter rule of the ftp 21 Direction setting: Choose filter the packets that incoming action (In Bound) are Allow on the interface.

Problems with WAN

You cannot access the Internet.

Check the physical connection between the ADSL Router and the LAN.

If the LAN LED on the front panel is off or keeps blinking, there may be problem on the cable connecting to the ADSL Router.

At the DOS prompt, ping the IP address of the ADSL Router, e.g, ping 192.168.1.1. If the following response occurs:

Relay from 192.168.1.1 bytes=32 time=100ms TTL=253

Then the connection between the ADSL Router and the network is OK.

If you get a failed ping with the response of:

Request time out

Then the connection is fail. Check the cable between the ADSL Router and the network.

Check the DNS setting of the ADSL Router.

At the DOS prompt, ping the IP address of the DNS provided by your ISP. For example, if your

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Contents Adsl Router/Modem 000230-rta Safety Notes Page Contents Chapter Vii Viii ATM Features FeaturesBridging Features Adsl ComplianceSecurity Features Routing FeaturesWireless LAN Compliance Features Configuration and Management Subscription for Adsl ServiceUnpacking Xii Physical Outlook LED IndicatorsFront Panel Diag Rear PanelChoosing a place for the Adsl Router Connecting the Adsl RouterFor Windows ME USB Driver InstallationFor Windows For Windows XP Uninstall the USB DriverFor Windows XP Setting TCP/IP on Client PC ConfigurationHighlight Protocol and click Add On IP Address tab Adsl Router User Manaul For Windows ME For Windows NT Configuration Adsl Router User Manaul For Windows Adsl Router User Manaul For Windows XP Configure PC to get IP address from Dhcp Enable Obtain an IP address automatically and then click OK For Windows 98ME Renew IP Address on Client PCFor Windows NT For Windows Using Web-Based Manager Web ConfigurationOutline of Web Manager To Have the New Settings Take EffectQuick Start Quick SetupConnect to Internet Connection TypePPP over ATM/ PPP over Ethernet Subnet Mask Primary IP AddressEnd IP Address Leased TimeMAC Encapsulated Routing MER Subnet Mask None IP over ATMSecondary DNS server Secondary IP Address Bridging Overview StatusAdsl BER Test Adsl LineTraffic Statistics Internet ConnectionDhcp Table Routing Table Wireless ClientARP Table LAN- IP Address Advanced SetupLAN-DHCP Server ApplyWAN Internet Setting Adding a New One WAN Adsl SettingsVPI Virtual Path Identifier ModulationRemove Static Route IP Routing Static RouteLocal Router Configuring Other Routers on Your LANIP Routing Dynamic Routing EnabledDNS Server Adsl RouterIP Address seen by Internet Users NAT Virtual ServersSelect from the following list Customized serviceProtocol NAT DMZ Host Connecting to the Virtual ServersNAT Dynamic DNS Dynamic DNS： User Name： Password： Domain Name： Status：Internet Connection： IP Filtering FirewallSelect the direction to filter packets Source/Destination IP address Allow TrafficPort Range Igmp Proxy Internet Connection Igmp Proxy EnabledBasic WirelessAdsl Router User Manaul Authentication Type WiFi-Protected Access The None itemSecurity For None WPAFormat Default Transmission KeyKey 1 to For 802.1X Wireless Network Example for Configuration 802.1x environment For WPA-PSK For WPA Wi-Fi Protected Access Access Control Access ControlMAC Address of Wireless Diagnostics Remote Access Admin AccountManagement Date and Time Configure System LogSystem Log View System Log button Viewing System LogSnmp Setting Update Firmware Backup ConfigReset Router UPnP for XP Web Configuration Adsl Router User Manaul Connection Mode Configuration PPP over ATM PPPoA ModeDescription Check PPP IP extension then click Next PPP over ATM PPPoA IP Extension ModePrimary IP address192.168.1.1 Subnet Mask255.255.255.0 ISP PPP over Ethernet PPPoE ModePPP over Ethernet PPPoE IP Extension Mode MER Numbered IP over ATM IPoA IP Address Subnet Mask Gateway Numbered IP over ATM IPoA+NAT Adsl Router User Manaul Primary DNS server Secondary DNS server Unnumbered IP over ATM IPoAIP Address Subnet Mask Gateway Unnumbered IP over ATM IPoA+NAT Adsl Router User Manaul Bridge Mode Adsl Router User Manaul Problems with WAN Problems with LANProblems with Upgrading Glossary NAT Network Address Translation IP Address VPI Virtual Path Identifier & VCI Virtual Channel Identifier Adsl Router User Manaul Software SpecificationsVDC Hardware Adsl Router User Manaul Getting Client Certificate Server Setup for 802.1x ClientYes Appendix B Server Setup for 802.1x Client Adsl Router User Manaul
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RTA770W, RTA770 specifications

The Dynalink RTA770 is a versatile and powerful router designed to meet the demands of modern home and small business networking. Recognized for its reliability and performance, the RTA770 incorporates advanced technologies that enhance connectivity and overall user experience.

One of the main features of the RTA770 is its dual-band capability, offering simultaneous 2.4 GHz and 5 GHz frequency bands. The dual-band functionality allows for greater flexibility in network connections, reducing interference and optimizing performance. The 2.4 GHz band is ideal for devices like smartphones, tablets, and smart home devices that require a stable signal over longer distances. Conversely, the 5 GHz band caters to bandwidth-intensive activities such as online gaming, streaming high-definition videos, and video conferencing, providing faster speeds with reduced latency.

The RTA770 is equipped with the latest Wi-Fi 6 technology, which significantly boosts speed and efficiency. Wi-Fi 6, also known as 802.11ax, enhances wireless throughput, allowing multiple devices to connect simultaneously without compromising on performance. This is especially beneficial for households with numerous smart devices and users, ensuring a seamless online experience.

Security is a prominent consideration in the design of the RTA770. It features advanced encryption protocols, including WPA3, which offers improved protection against unauthorized access and ensures that personal information remains secure while browsing the internet. The router also supports guest network capability, allowing visitors to access the internet without exposing the primary network.

In terms of connectivity, the RTA770 boasts several ports including Gigabit Ethernet ports that facilitate wired connections for devices such as gaming consoles, smart TVs, and computers. This ensures optimal network performance for devices that require stable connections.

Furthermore, the Dynalink RTA770 includes an easy-to-use web interface for quick setup and management of network settings. Users can conveniently monitor connected devices, configure parental controls, and manage bandwidth allocation.

Overall, the Dynalink RTA770 stands out as a robust networking solution, combining dual-band performance, cutting-edge Wi-Fi 6 technology, enhanced security features, and user-friendly management tools. This makes it a compelling choice for both home users and small businesses looking to improve their network infrastructure.
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