Castelle 10031161 manual Contacting Your Broadband Service Provider BSP

2CHAPTER 1: BEFORE YOU BEGIN

■Plug and play operation ensures easy setup and installation

■3Com’s extensive user support organizations and our 5-year limited warranty

*Please note that the following factors affect the speeds you may experience:

■Your computer equipment and configuration, including the speed of your processor, the amount of RAM on your system, and your available hard disk space.

■The Internet browsing, e-mail, or other programs you run at the same time, which use your computer’s resources.

■The capacity of the Internet service you order from your provider.

■Changing network traffic levels depending on when you go online.

Contacting Your Broadband Service Provider (BSP)

In order to use your cable modem, you need to establish an Internet access account with your local BSP. Before contacting your BSP to establish an account, have the following information handy:

■The modem’s Media Access Control (MAC) address (located on a bar code sticker on the back of the modem). The MAC address consists of 12 characters preceded by the text EA =. In the following example label image, the

MAC address is 00104B377410. Write the MAC address in the blank provided below.