Sierra Wireless 20080605 manual Contact Information, Revision History

Page 6

Preface

Contact Information

Support Desk:

Phone:

 

1-877-231-1144

 

 

 

 

 

Hours:

 

5:00 AM to 5:00 PM Pacific Time,

 

 

 

Monday to Friday, except US Holidays

 

 

 

 

 

E-mail:

 

support@sierrawireless.com

 

 

 

 

Sales Desk:

Phone:

 

1-510-624-4200

 

 

 

1-604-232-1488

 

 

 

 

 

Hours:

 

8:00 AM to 5:00 PM Pacific Time

 

 

 

 

 

E-mail:

 

MobileandM2Msales@sierrawireless.com

 

 

 

Post:

Sierra Wireless America

 

39677 Eureka Drive

 

Newark, CA

 

 

USA

94560

 

Sierra Wireless

 

 

13811 Wireless Way

 

Richmond, BC

 

Canada

V6V 3A4

 

 

Fax:

1-510-624-4299

 

1-604-231-1109

 

 

Web:

www.sierrawireless.com

 

 

 

 

Consult our website for up‐to‐date product descriptions, documentation, application notes, firmware upgrades, trouble‐ shooting tips, and press releases:

www.sierrawireless.com

Revision History

Revision

Release

Changes

number

date

 

 

 

 

2.x

Q2:2009

Raven XE documentation created and revised.

 

 

 

 

 

 

 

 

 

 

Rev 1.0 Oct.09

 

 

 

 

 

iii

 

 

 

Image 6
Contents User Guide Contents Contents Important Notice Safety and Hazards Limitation Liability Patents Copyright Trademarks Contact Information Revision HistoryIntroduction to the Raven XE AleosAleos ACEwareSimplified Deployment Monitor and ControlConnecting to your cellular provider Modem DoctorSteps of a connection Dynamic vs. Static IP Addresses Communication Connection methodsNetworking Virtual serial portIPSec Applications SoftwareEvents Reporting Documentation Tools and Reference DocumentsSpecifications Standards/Approvals DimensionsLED Indicators Host InterfacesPower Reset Button Power Connector Power Connector not to scaleBefore you start Installing the SIMActivating Raven XE on your Cellular provider Cellular Account RequiredOpening the Case Remove the SIM from the cardTools Required Finishing the SIM installation Insert the SIMConfiguring the APN Hardware Installation of the Raven Dust, etcConnecting to Power Digital 1/0 PortConnecting to a Computer or other Device EthernetIndicator Lights USBRssi LED Ranges RSSI/Signal LED Ranges of Rssi dBm Status Light PatternsMounting Optional Mounting BracketMounting bracket installation Hardware Installation of the Raven XE Rev 1.0 Oct.09 ACEmanager Connecting the Raven XEUsing a Terminal Application with AT Commands Choose a name and icon for your connectionConnect To Connect ToConnected Type AT and press Enter. You should get a reply of OK or AT Command