Scientific Atlanta DPX213 manual Overview, Introduction, This Guide

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WebSTAR Model DPX213

VoIP DOCSIS Cable Modem User’s Guide

Overview

Introduction

Welcome to the world of high-speed Internet and high quality digital telephone service. Your new WebSTAR Model DPX213 (DPX213) Voice over Internet Protocol (VoIP) Cable Modem is a modem that meets industry standards for high-speed data connectivity along with digital telephone service. The DPX213 offers the following outstanding features:

Data Over Cable System Interface Specifications (DOCSIS) technology to deliver high-end performance and reliability

10/100BaseT Ethernet and USB ports to provide connectivity for high-speed data services or to other Internet devices

Two RJ-11 telephony ports for connecting conventional telephones or fax machines

This guide provides procedures and recommendations for placing, installing, configuring, operating, and troubleshooting your DPX213 cable modem for high-speed Internet or digital telephone service, or both simultaneously. Refer to the appropriate section in this guide for the specific information you need for your situation. Contact your cable service provider for more information about subscribing to these services.

In This Guide

This guide contains the following topics.

 

Topic

See Page

 

 

 

 

Section A

2

 

IMPORTANT RULES FOR SAFE OPERATION

 

 

 

 

 

Section B

6

 

Before You Begin

 

 

Section C

8

 

Front and Back Panel Components

 

 

 

 

 

Section D

13

 

Internet Service Installation

 

 

 

 

 

Section E

28

 

Telephone Service Installation

 

 

 

 

 

Notices

37

 

 

 

 

FCC Compliance

38

 

 

 

 

For Information

39

 

 

 

 

 

 

4001231 Rev A

WebSTAR Model DPX213 VoIP DOCSIS Cable Modem User's Guide

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Contents Model DPX213 VoIP Docsis Cable Modem This Guide OverviewIntroduction Important Rules for Safe Operation This SectionRead and Retain These Instructions Cleaning the EquipmentPlacement Important Rules for Safe Operation Damage that Requires Service Power Cord ProtectionPower Sources GroundingSection B Before You Begin Equipment Checklist Check Your EquipmentSection C Front and Back Panel Components WebSTAR Cable Modem Front Panel Front Panel ComponentsWebSTAR Cable Modem Back Panel Back Panel ComponentsNormal Operations Front Panel LED Status Indicator FunctionsInitial Power Up, Calibration, and Registration Special Conditions Section D Internet Service Installation Selecting a Location for Your Modem Contacting Your Local Cable Service ProviderBefore You Begin Minimum System Requirements for Macintosh System RequirementsMinimum System Requirements for PCs System Requirements for an Ethernet ConnectionInstall the Cable Modem Installation DiagramInstalling the Modem Windows 95/98/98SE/ME Configure TCP/IPConfiguring the TCP/IP Protocol for Windows 95/98/98SE//ME Results Renewing the IP Address for Windows 95/98/98SE/MEWindows Windows XPMacintosh Install USB Drivers Windows 98/98SE/MEWindows Result The Found New Hardware Wizard window opens Frequently Asked Questions Frequently Asked QuestionsModem does not register an Ethernet connection TroubleshootingCommon Troubleshooting Suggestions Modem does not register a cable connectionCheck and Correct Section E Telephone Service Installation Before You Begin Selecting a Location for Your Modem Number of Telephone Devices Telephone Wiring RequirementsTelephone Requirements Telephone Device TypesInstall the Cable Modem to Provide Telephone Service Installing the Cable Modem to Provide Telephone ServiceInstallation Diagram Installing the Cable Modem Can I use my existing phone number with the cable modem? How many telephones can I connect?There is no dial tone when I lift the telephone handset Documentation Copyright Notice TrademarksDisclaimer Software Use NoticeFCC Declaration of Conformity FCC ComplianceUnited States FCC Compliance Canada EMI RegulationFor Information If You Need Technical Assistance