Scientific Atlanta DPX213 manual Telephone Requirements, Number of Telephone Devices

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Telephone Requirements

Introduction

This section provides hardware and software requirements for utilizing your cable modem for telephone service.

Number of Telephone Devices

The RJ-11 telephone-style connectors on the cable modem can each provide telephone service to multiple telephones, fax machines, and analog modems. The maximum number of telephone devices connected to each RJ-11 port is limited by the total Ringing Load of the telephone devices that are connected. Many telephone devices are marked with a Ringer Equivalent Number (REN). Each telephone port on the cable modem can support up to a 5 REN load. The sum of the REN load on all of the telephone devices attached to each port must not exceed 5 REN.

Telephone Device Types

You can use telephone devices that are not labeled with a REN number, but the maximum number of attached telephone devices cannot be accurately calculated. With telephone devices that are not labeled, each device should be connected and the ring signal should be tested before adding additional devices. If too many telephone devices are attached and the ring signal can no longer be heard, telephone devices should be removed until the ring signal works properly.

Telephones, fax machines, and other telephone devices should use the center 2 pins of the RJ-11 connectors to connect to the cable modem telephone ports. Some telephones use other pins on the RJ-11 connectors and require adapters in order to work.

Dialing Requirements

All of your telephones must support Dual Tone Multi-Frequency (DTMF) touch-tone dialing.

Important: Pulse dialing is not supported.

Telephone Wiring Requirements

The cable modem is designed to support interior telephone wiring. The maximum distance from the unit to the most distant telephone device must not exceed 1000 feet (300 meters). Use 26-gauge twisted-pair, or larger, telephone wiring.

Important: Connection to an existing or a new permanently installed home telephone wiring network must be done by a qualified installer.

4001231 Rev A

WebSTAR Model DPX213 VoIP DOCSIS Cable Modem User's Guide

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Contents Model DPX213 VoIP Docsis Cable Modem This Guide OverviewIntroduction Important Rules for Safe Operation This SectionRead and Retain These Instructions Cleaning the EquipmentPlacement Important Rules for Safe Operation Power Cord Protection Power SourcesDamage that Requires Service GroundingSection B Before You Begin Equipment Checklist Check Your EquipmentSection C Front and Back Panel Components WebSTAR Cable Modem Front Panel Front Panel ComponentsWebSTAR Cable Modem Back Panel Back Panel ComponentsNormal Operations Front Panel LED Status Indicator FunctionsInitial Power Up, Calibration, and Registration Special Conditions Section D Internet Service Installation Selecting a Location for Your Modem Contacting Your Local Cable Service ProviderBefore You Begin System Requirements Minimum System Requirements for PCsMinimum System Requirements for Macintosh System Requirements for an Ethernet ConnectionInstall the Cable Modem Installation DiagramInstalling the Modem Windows 95/98/98SE/ME Configure TCP/IPConfiguring the TCP/IP Protocol for Windows 95/98/98SE//ME Results Renewing the IP Address for Windows 95/98/98SE/MEWindows Windows XPMacintosh Install USB Drivers Windows 98/98SE/MEWindows Result The Found New Hardware Wizard window opens Frequently Asked Questions Frequently Asked QuestionsTroubleshooting Common Troubleshooting SuggestionsModem does not register an Ethernet connection Modem does not register a cable connectionCheck and Correct Section E Telephone Service Installation Before You Begin Selecting a Location for Your Modem Telephone Wiring Requirements Telephone RequirementsNumber of Telephone Devices Telephone Device TypesInstall the Cable Modem to Provide Telephone Service Installing the Cable Modem to Provide Telephone ServiceInstallation Diagram Installing the Cable Modem Can I use my existing phone number with the cable modem? How many telephones can I connect?There is no dial tone when I lift the telephone handset Trademarks DisclaimerDocumentation Copyright Notice Software Use NoticeFCC Compliance United States FCC ComplianceFCC Declaration of Conformity Canada EMI RegulationFor Information If You Need Technical Assistance