Sagem N56815740110 manual All LEDs lit, No access to the wide area network

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4 - Troubleshooting the SAGEM F@stTM 1000 modem

4.3.6All LEDs lit

This state indicates that the software has not been correctly downloaded from the PC to the modem. This may happen if the installation procedure is interrupted before it is finished.

Proceed as follows :

!Disconnect then reconnect the USB cable between the PC and the modem.

If the modem still doesn't start up :

!Disconnect then reconnect the power cable from the modem.

If the problem remains, uninstall the drivers and restart the installation of the software as described in § 4.1.

4.4No access to the wide area network

The LEDs should indicate that your equipment is operating normally:

PWR

LINE

USB

DATA

 

 

 

 

Green, on steady

Green, on steady

Green, on

Green, blinking

 

 

steady

(with data)

 

 

 

Off

 

 

 

(without data)

!If they do, a link is theoretically set up between your SAGEM F@st™ 1000 and the wide area network.

!If not, refer to section 4.3.

However, you may have problems accessing a WEB page or a remote machine.

User Guide - N56815740110

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No reproduction or communication without the written consent of SAGEM SA

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Contents Sagem F@stTM N56815740110Page Contents Installing for Windows XP Installing for Windows 2000 professionalInstalling for Windows Millennium Installing for Windows 98 First EditionWiring of Sagem F@st 1000 cables Technical specificationsSagem F@st 1000 interfaces List of abbreviationsUser Guide N56815740110 Sagem F@st 1000 modem overview Safety instructions OverviewInstallation instructions Environment Power sourceSafety levels on the mains adapter unit CE declaration of conformityPage Page Bearer and transmission mode Adsl 2 ATMTo which Adsl lines can the Sagem F@st 1000 be connected? Description Marking Interface Connector Marking Meaning ColorComposition of the supply Prerequisites Telephone line sideConnecting the Sagem F@st Physical installation DesktopConnection to the mains supply Sagem F@st 1100 port connectionsSagem F@st 1000 rear panel Connection to a computer by USB interface Connecting analog terminals Configuration with input splitterConfiguration with distributed microfilters Connection to the wide area network Adsl lineInstallation procedure Green, on steadyUser Guide N56815740110 Installing the Sagem F@stTM 1000 modem Introduction Installing for Windows XP Installing the modemPC must be rebooted for the modem to function correctly Connecting / disconnecting Connecting to Internet Type in your User name and PasswordInstalling the Sagem F@stTM 1000 modem Disconnecting Modem switching off or USB cable disconnectingCreating and configuring the Adsl access icon Configuring the ATM settingsInstalling the Sagem F@stTM 1000 modem Installing the Sagem F@stTM 1000 modem After creating the PVC, click OK Configuring the Adsl Internet connection Installing the Sagem F@stTM 1000 modem Installing the Sagem F@stTM 1000 modem Installing the Sagem F@stTM 1000 modem Uninstalling the modem Installing for Windows 2000 professional PC must be rebooted for the modem to function correctly Connecting / disconnecting Connecting to Internet Disconnecting Creating and configuring the Adsl access icon Select ATM call manager and click on Properties Configuring the Adsl Internet connection Installing the Sagem F@stTM 1000 modem Installing the Sagem F@stTM 1000 modem Installing the Sagem F@stTM 1000 modem Uninstalling the modem Installing for Windows Millennium PC must be rebooted for the modem to function correctly Connecting to / disconnecting from Internet Connecting DisconnectingConfiguring a new dial-up connection Framing Logical Link Control Click on the TCP/IP settings button Choose the options Uninstalling the modem Installing for Windows 98 First Edition PC must be rebooted for the modem to function correctly Installing the Sagem F@stTM 1000 modem Connecting to / disconnecting from Internet Screen no longer appears at later connections Click on Make New Connection Select Microsoft VPN Adapter, then click Next Choose the options Uninstalling the modem Installing for Windows 98 Second Edition PC must be rebooted for the modem to function correctly Connecting to / disconnecting from Internet Connecting Configuring a new dial-up connection For WIN XP Reading the software version of the productSagem VVB ATM port version X.Y.Z For WIN For WIN ME For WIN 98FE Sagem VVB Ethernet Port vX.Y.ZFor WIN 98SE Troubleshooting the Sagem F@stTM 1000 modem Troubleshooting the Sagem F@stTM 1000 modem Start / Programs / Sagem F@st1000 / F@st1000 uninstallationFor Windows XP Select Modem Sagem USBFor Windows For Windows ME, Windows 98FE and Windows 98SE Select Sagem USB Modem, then RemoveOperating alarms Interpreting the LEDsPWR indicator blinking continuously PWR LED offLine LED blinking USB LED offNo access to the wide area network All LEDs litProblems with your networks analog terminals Whistling or audible noises in the telephone channelUser Guide N56815740110 Appendice USB connector pinout Sagem F@st 1000 interfaces PWR connectorPin N Line connector pinout Pin N Signal MeaningWiring of Sagem F@st 1000 cables 1 RJ11 / RJ11 Line cable Type a / Type B USB cable Technical specifications Equipment specifications Interface specificationsMechanical environment Climatic environmentPhysical/chemical environment Safety Electromagnetic compatibilityElectrical robustness Marking PackagingSoftware specifications ATMList of abbreviations Page ENetworks and Telecommunications Division