Ativa AWGR54 user manual Problem, Solution

Page 85

Troubleshooting

Problem:

Installation CD does not automatically start.

Solution:

If the CD-ROM does not start the Easy Install Wizard automatically, it could be that the computer is running other applications that are interfering with the CD drive.

1.If the Easy Install Wizard screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon that is located on your desktop.

2.Next, double-click on the CD-ROM drive that the Easy Install Wizard Software CD has been placed in to start the installation.

3.The Easy Install Wizard should start within a few seconds. If, instead, a window appears showing the files on the CD, double-click on the icon labeled “EasyInstall.exe”.

4.If the Easy Install Wizard still does not start, reference the section titled “Manually Configuring Network Settings” (page 76 of this User Manual) for an alternate setup method.

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Contents Router Table of Contents Introduction Wireless Router Placement Important Factors for Placement and SetupIntroduction Avoid Obstacles and Interference Choose the Quietest Channel for your Wireless NetworkCordless Phones Secure Connections, VPNs, and AOL US 1-866-91-ATIVA Works with Both PCs and Mac Computers Product FeaturesFront-Panel LED Display Web-Based Advanced User InterfaceBuilt-In Dynamic Host Configuration Protocol Dhcp Integrated 10/100 4-Port SwitchEasy Install Wizard Universal Plug-and-Play UPnP CompatibilityProduct Overview Integrated 802.11g Wireless Access PointMAC Address Filtering Easy Install Wizard Software System Requirements Package ContentsSystem Requirements Wireless Network LED Power/Ready LEDWired Computer Status LEDs Knowing your RouterInternet LED Modem Status LEDConnections to Computers Wired Computer Ports Power JackConnection to Modem Modem Port Resetting the Router Reset ButtonRestoring the Factory Defaults Ethernet USB Modem RequirementsRun the Easy Install Wizard Software Examining Settings Connecting and Configuring your RouterWelcome Screen Progress ScreenSet up the Hardware Check the Connection Secure your Network StepChecking Internet Configure the RouterFinished Connecting and Configuring your Router Connect your Router Alternate Setup MethodSection Logging into the Router Alternate Setup MethodLogging out of the Router Using the Web-Based Advanced User InterfaceQuick-Navigation Links Login/Logout Button Internet Status IndicatorHome Button Features LAN SettingsInternet Settings Help ButtonStep Setting your Connection Type Change WAN MAC Address Subnet Mask IP AddressISP Gateway Address Your connection type is PPPoE if Setting your ISP Connection Type to PPPoEService Name PasswordUser Name MTUSetting Custom Domain Name Server DNS Settings Configuring your WAN Media Access Controller MAC Address Entering a Specific MAC Address Cloning your MAC AddressViewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceIP Pool Dhcp ServerLease Time Local Domain NameViewing the Dhcp Client List Configuring the Wireless Network SettingsChanging the Wireless Network Name Ssid Using the Wireless Mode Switch Only Mode B ModeWhen to use b only Mode Using the Broadcast Ssid Feature Protected Mode Switch WEP Wired Equivalent Privacy Securing your Wi-FiNetworkBit WEP Encryption Keys Sharing the Same Network Keys WPA Wi-Fi Protected AccessNetwork key= Using a Hexadecimal Key Bit WEP Encryption WEP SetupUsing the Web-Based Advanced User Interface Changing the Wireless Security Settings WPA SetupSetting WPA/WPA2 Using the Web-Based Advanced User Interface Using the Web-Based Advanced User Interface Using the Access Point Mode Configuring the Firewall Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsSetting Client IP Filters Setting MAC Address Filtering Enabling the Demilitarized Zone DMZ WAN Ping Blocking Utilities Tab Restarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Searching for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Updating the Router’s Firmware Firmware update is complete Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Setting the Time and Time ZoneEnabling Remote Management Enabling/Disabling UPnP Enabling/Disabling NAT Network Address TranslationEnabling/Disabling Auto Firmware Update Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Manually Configuring Network Settings Manually Configuring Network Adapters in Mac OS Manually Configuring Network Settings Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Recommended Web Browser SettingsSolution ProblemTroubleshooting Easy Install Wizard cannot connect my Router to the Internet Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting Troubleshooting How do I extend the range of my wireless network? C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Click OK, and then Apply to save the settings AWGNA54, AWGUA54, AWGR54 Troubleshooting Troubleshooting Troubleshooting Supported Operating Systems Enabling WPA-PSK no server Technical Support AWGR54 FCC StatementInformation 103 Ativa Tech Support
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