Returns Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RMA #). Products returned without an RMA # will be refused. Call CHAUVET® and request RMA # prior to shipping the product. Be prepared to provide the model number, serial number and a brief description of the cause for the return. Be sure to properly pack product, any shipping damage resulting from inadequate packaging is the customer’s responsibility. CHAUVET® reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing or
Note: If you are given an RMA #, please include the following information on a piece of paper inside the box:
∙Your name
∙Your address
∙Your phone number
∙The RMA #
∙A brief description of the symptoms
Contact Us
World Wide
General Information | CHAUVET® |
|
| 5200 NW 108th Avenue | |
| Sunrise, FL 33351 | |
| VOICE: | 954.929.1115 |
| FAX: | 954.929.5560 |
| TOLL FREE: | 800.762.1084 |
Technical Support | CHAUVET® |
|
| 5200 NW 108th Avenue | |
| Sunrise, FL 33351 | |
| VOICE: | 954.929.1115 (Press 4) |
| FAX: | 954.929.5560 (Attention: Service) |
World Wide Web | www.chauvetlighting.com | |
Scorpion™ GBC User Manual | 20 | August 2011 |