Motion Computing J3400, HC334227332 manual Appendix a Troubleshooting and Support

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Appendix A Troubleshooting and Support. . . . . . . . . .67

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Ports and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Frequently asked questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Warranty and Insurance Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

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Contents User’s Guide AuthenTec is a registered trademark of AuthenTec, Inc Contents Using your Tablet PC Care and Maintenance Appendix a Troubleshooting and Support Getting Started Finding informationOverview Front ViewRear View Right Side Left Side Bottom ViewSetting up the J3400 Plug in the power adapterTo calibrate the digitizer Under Pen & Tablet, tap Calibrate DigitizerGetting Started Features2 Pen Front panel buttons Button Primary Press and hold button For one secondBattery status light Status DescriptionMotion QuickNav To start Motion QuickNavCamera ValueSecurity Windows Security buttonFingerprint reader Microphones View Anywhere display optionalDisplay SpeakersMotion DataGuard Headphones portAmbient light sensor ALS USB 2.0 portsEthernet port Security slotVGA port Docking port Smart card reader slot optionalWi-Fi 802.11a/g/n wireless Express card slot optionalSIM slot Bluetooth wireless optional Power adapterMobile Broadband optional Battery Series FlexDock optionalSeries Mobile Keyboard optional Using your Tablet PC Using Motion Dashboard To start Motion DashboardBattery Health Using the Motion utility in the notification areaUsing the pen Motion DashboardUsing your Tablet PC To configure pen options Using Tablet PC Input PanelConfiguring pen options To start Input PanelUsing personalized handwriting recognition Configuring front panel buttonsConfiguring front panel buttons Using Motion QuickNav Using USBUsing Ethernet Using the camera To use the cameraCamera tips Using the smart card reader optional To insert the smart cardTo remove the smart card Adjusting the display brightness Using the Express card reader optionalUsing the display To adjust the display brightnessRotating the display Setting up an external displayTo set up an external monitor To rotate the displayUsing the built-in microphones Connecting headphones, external speakers, or a microphoneUsing speech recognition Setting up speech recognitionUsing power plans Using Dictation and Voice CommandsSelecting a power plan To change power plan settings Changing power plan settingsCreating a power plan To create a power planTo put your computer on Sleep Using SleepUsing Hibernate To put your computer on HibernateUsing the battery Checking battery powerTo check the remaining battery power Charging the battery To check the battery status using the gauge on the batteryBattery and power management tips To remove the battery Removing and replacing the batteryHot Swapping the battery To replace the batteryBattery maintenance Long-term battery storage not attached to tabletDisposing of used batteries Removing and replacing the SIM To remove the SIMI M I M To replace the SIMTo start Motion OmniPass Using Motion OmniPass and the fingerprint readerCapturing a fingerprint To enroll a new user and capture a fingerprintUsing your Tablet PC Fingerprint reader tips Using password replacementTo register passwords Tap FinishUsing the password wizard Configuring authentication rulesLogging on to a remembered site Using Windows Security Center Setting up users and passwordsPanel, then tap Windows Security Center Setting up Windows user accounts Setting a Bios passwordSetting up a hard disk drive HDD password To set up a hard disk drive passwordTap Enter for Set Hard Disk Password Enabling or disabling Wi-Fi Using Wi-Fi 802.11a/g/nUsing Mobile Broadband optional Setting up a Wi-Fi connectionInstalling the connection manager Using Bluetooth optionalActivating your Mobile Broadband service Connecting and disconnectingTo enable or disable Bluetooth Enabling or disabling BluetoothSetting up a Bluetooth device Select or clear Enable Internal Bluetooth WirelessIf the device is not discovered… Bluetooth wireless tips Finding additional softwareCare and Maintenance General careStandard display Cleaning in a health care environment Disinfecting proceduresTraining and documentation considerations Cleaning the fingerprint reader Cleaning solutionsTo clean the fingerprint reader Replacing pen tips Ordering new pensTo replace the pen tip FAA Wireless air travel requirement Traveling with your Tablet PCTraveling by air On the System Recovery Options menu, click Startup Repair Creating a backup archiveUsing Windows Recovery Environment Restoring dataUsing Windows Vista to restore files To restore from your complete PC backup archiveComputer will not enter Hibernation mode TroubleshootingPower Computer does not turn onBattery DisplayInput Ports and connectors NetworkAudio SystemFrequently asked questions How do I adjust the Tablet PC for left-handed use? SpecificationsWarranty and Insurance Programs Service and Support System InformationAppendix a Troubleshooting and Support Index Page LCD SIM Wireless 80Index