Motion Computing J3400, HC334227332 manual Battery, Display

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The display goes black while the Tablet PC is still turned on

•The computer might have turned off the display to save power. To restore the display, touch the screen with the tablet pen or press a button.

•The computer might have gone into Sleep mode. In Sleep mode, the power status light flashes blue. Press and hold the power button for about one second.

•The computer might have gone into low-battery Hibernation mode. In low-battery Hibernation mode, the power status light is off. Plug the computer in to AC power, then press and hold the power button for about one second.

Battery

The battery does not last very long (less than three hours)

•Hot or cold conditions can adversely affect the battery charge. Use AC power if you are operating the computer in these conditions.

•Accessory devices such as a DVD player and applications that make heavy use of the hard drive can drain the battery more quickly. Remove the accessory devices or use AC power if possible.

•The battery may be weakening. Use a different battery if possible. To order a new battery, go to www.motioncomputing.com/accessories.

I lost data while swapping batteries

•You can swap batteries only if:

–The tablet is running on AC power while you swap the battery.

–You have a second battery to place in the second battery bay before removing the battery in the first battery bay.

For information about swapping batteries, see “Hot Swapping the battery” on page 42.

Display

The desktop area is larger than the Tablet PC display

•If the display resolution is set higher than the display can support, the desktop area scrolls as you move around. Decrease the display resolution so that the entire desktop is visible. For more information, open Windows Help and Support and search for “change resolution”.

When I disconnect an external monitor, the desktop area is larger than the Tablet PC display

•The computer may have expanded the desktop beyond the display area of the Tablet PC display. Use Motion Dashboard to set the Tablet PC as the active display. For more information, see “Setting up an external display” on page 33.

1.Open Motion Dashboard to the Display panel (page 24).

2.Tap the Properties button

3.Select Notebook to make the Tablet PC the primary display.

68	Appendix A Troubleshooting and Support

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Contents User’s Guide AuthenTec is a registered trademark of AuthenTec, Inc Contents Using your Tablet PC Care and Maintenance Appendix a Troubleshooting and Support Getting Started Finding informationOverview Front ViewRear View Right Side Left Side Bottom ViewSetting up the J3400 Plug in the power adapterTo calibrate the digitizer Under Pen & Tablet, tap Calibrate DigitizerGetting Started Features2 Pen Front panel buttons Button Primary Press and hold button For one secondBattery status light Status DescriptionMotion QuickNav To start Motion QuickNavCamera ValueFingerprint reader SecurityWindows Security button Microphones View Anywhere display optionalDisplay SpeakersMotion DataGuard Headphones portAmbient light sensor ALS USB 2.0 portsEthernet port Security slotVGA port Docking port Smart card reader slot optionalSIM slot Wi-Fi 802.11a/g/n wirelessExpress card slot optional Mobile Broadband optional Bluetooth wireless optionalPower adapter Battery Series FlexDock optionalSeries Mobile Keyboard optional Using your Tablet PC Using Motion Dashboard To start Motion DashboardBattery Health Using the Motion utility in the notification areaUsing the pen Motion DashboardUsing your Tablet PC To configure pen options Using Tablet PC Input PanelConfiguring pen options To start Input PanelConfiguring front panel buttons Using personalized handwriting recognitionConfiguring front panel buttons Using Ethernet Using Motion QuickNavUsing USB Camera tips Using the cameraTo use the camera To remove the smart card Using the smart card reader optionalTo insert the smart card Adjusting the display brightness Using the Express card reader optionalUsing the display To adjust the display brightnessRotating the display Setting up an external displayTo set up an external monitor To rotate the displayUsing the built-in microphones Connecting headphones, external speakers, or a microphoneUsing speech recognition Setting up speech recognitionSelecting a power plan Using power plansUsing Dictation and Voice Commands To change power plan settings Changing power plan settingsCreating a power plan To create a power planTo put your computer on Sleep Using SleepUsing Hibernate To put your computer on HibernateTo check the remaining battery power Using the batteryChecking battery power Charging the battery To check the battery status using the gauge on the batteryBattery and power management tips To remove the battery Removing and replacing the batteryHot Swapping the battery To replace the batteryDisposing of used batteries Battery maintenanceLong-term battery storage not attached to tablet Removing and replacing the SIM To remove the SIMI M I M To replace the SIMTo start Motion OmniPass Using Motion OmniPass and the fingerprint readerCapturing a fingerprint To enroll a new user and capture a fingerprintUsing your Tablet PC Fingerprint reader tips Using password replacementTo register passwords Tap FinishLogging on to a remembered site Using the password wizardConfiguring authentication rules Panel, then tap Windows Security Center Using Windows Security CenterSetting up users and passwords Setting up Windows user accounts Setting a Bios passwordTap Enter for Set Hard Disk Password Setting up a hard disk drive HDD passwordTo set up a hard disk drive password Enabling or disabling Wi-Fi Using Wi-Fi 802.11a/g/nUsing Mobile Broadband optional Setting up a Wi-Fi connectionInstalling the connection manager Using Bluetooth optionalActivating your Mobile Broadband service Connecting and disconnectingTo enable or disable Bluetooth Enabling or disabling BluetoothSetting up a Bluetooth device Select or clear Enable Internal Bluetooth WirelessIf the device is not discovered… Bluetooth wireless tips Finding additional softwareCare and Maintenance General careStandard display Training and documentation considerations Cleaning in a health care environmentDisinfecting procedures To clean the fingerprint reader Cleaning the fingerprint readerCleaning solutions To replace the pen tip Replacing pen tipsOrdering new pens Traveling by air FAA Wireless air travel requirementTraveling with your Tablet PC On the System Recovery Options menu, click Startup Repair Creating a backup archive Using Windows Recovery Environment Restoring dataUsing Windows Vista to restore files To restore from your complete PC backup archiveComputer will not enter Hibernation mode TroubleshootingPower Computer does not turn onBattery DisplayInput Ports and connectors NetworkAudio SystemFrequently asked questions How do I adjust the Tablet PC for left-handed use? SpecificationsWarranty and Insurance Programs Service and Support System InformationAppendix a Troubleshooting and Support Index Page LCD SIM Wireless 80Index