Dell SE500W manual Troubleshooting

Table A-1. General Cluster Troubleshooting (continued)

Problem	Probable Cause	Corrective Action
You are prompted to configure	The TCP/IP configuration is	The node-to-node network and public
one network instead of two	incorrect.	network must be assigned static IP
during MSCS installation.		addresses on different subnets. See
		"Assigning Static IP Addresses to Your
		Cluster Resources and Components" for
		information about assigning the
		network IPs.
	The private (point-to-point)	Ensure that both systems are powered on
	network is disconnected.	so that both network adapters in the
		private network are available.
Client systems are dropping off	With MSCS, the service	The time that the service is temporarily
of the network while the cluster	provided by the recovery	unavailable varies depending on the
is failing over.	group becomes temporarily	application. Contact the application
	unavailable to clients during	program vendor for more information.
	failover. Clients may lose
	their connection if their
	attempts to reconnect to the
	cluster are too infrequent or
	if they end too abruptly.
Only one network segment	Public and private networks	Place all installed network adapters in a
appears during Cluster Service	segments are not unique.	cluster node on separate IP networks.
installation.
		Ensure that the same network segments
		that were used for each network adapter
		are identical on the second cluster node.

Troubleshooting

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