Dell E04J Series, E04J001, E03J001, E03J Series owner manual Troubleshooting Your Enclosure

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Installing the Backplane . . . . . . . . . . . . . . 47

4 Troubleshooting Your Enclosure	49
Safety First—For You and Your Enclosure	49
Troubleshooting Enclosure Startup Failure	49
Troubleshooting Loss of Communication	49
Troubleshooting External Connections	49
Troubleshooting Power Supply/Cooling Fan Module . .	50
Troubleshooting Enclosure Cooling Problems	51
Troubleshooting Enclosure Management Modules. . .	52
Troubleshooting Hard Drives	53
Troubleshooting Enclosure Connections	54
Troubleshooting a Wet Enclosure	54
Troubleshooting a Damaged Enclosure	55

5Getting Help . . . . . . . . . . . . . . . . . . . . . . . 57

Contacting Dell . . . . . . . . . . . . . . . . . . . . . 57

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Contents

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Contents Dell PowerVault MD1200 and MD1220 Storage Enclosures October Contents Installing Enclosure Components Troubleshooting Your Enclosure Contents About Your Enclosure Front-Panel Features and IndicatorsEnclosure power is on Connector Hard drives Enclosure mode switch Front-Bezel Features and IndicatorsIndicator, Button, or Icon Hard Drive Indicators Hard-Drive Indicator PatternsBack-Panel Features and Indicators Enclosure Management Module OUT Lights green when all the links out EMM Thermal Shutdown Enclosure Failover When Two EMMs are InstalledEnclosure Alarms Power Indicator Codes Other Information You May Need Cabling Your Enclosure Operating Your Storage EnclosureBefore You Begin Connecting the Enclosure Connecting a SAS Cable SAS cable Pull-tab Page Page Host controller Changing Your Enclosure’s Operating Mode Downloading Firmware Managing Your Storage EnclosureRecommended Tools Installing Enclosure ComponentsFront Bezel Optional Removing the Front BezelInstalling the Front Bezel Removing a Drive Blank Safety Models AMT, E03J, and E04JHard Drives Release tab Removing a Hard Drive Installing a Drive BlankRemoving and Installing a Hard Drive Release button Installing a Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Screws Removing an EMM Blank Installing a Hard Drive Into a Drive CarrierRemoving and Installing an EMM Blank Release latch EMM blank Installing an EMM BlankRemoving an EMM Removing and Installing an EMM Removing a Power Supply/Cooling Fan Module Power Supply/Cooling Fan ModuleInstalling an EMM Removing and Installing a Power Supply/Cooling Fan Module 10. Securing the Power Cable Velcro strap Installing a Power Supply/Cooling Fan ModuleRemoving the Control Panel Control PanelRelease pin Removing the Backplane Installing the Control PanelBackplane Page Captive screw Installing the Backplane Installing Enclosure Components Troubleshooting External Connections Troubleshooting Your EnclosureTroubleshooting Loss of Communication Troubleshooting Power Supply/Cooling Fan Module Troubleshooting Enclosure Cooling Problems Troubleshooting Enclosure Management Modules Troubleshooting Hard Drives Troubleshooting a Wet Enclosure Troubleshooting Enclosure ConnectionsTroubleshooting a Damaged Enclosure Troubleshooting Your Enclosure Contacting Dell Getting HelpGetting Help Amperes AC Alternating current GlossaryCPU Central processing unit. See processor DC Direct current Page Page Mm Millimeters Ms Milliseconds Page System memory See RAM Watts Glossary Page Glossary Index Index