Dell SCSI 6/IR manual Physical Disk Related Issues, Other disk in the virtual disk

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Physical Disk Related Issues

Table 6-2. Physical Disk Issues

Problem

Suggested Solution

 

 

The system does not boot from the SAS 6/iR

Ensure that the boot disk is attached to the controller at the

controller.

lowest ID and check the controller and the physical disk boot

 

order in the system BIOS.

 

NOTE: See your system documentation for information about

 

boot device selection.

 

 

Physical disk is not enumerated during POST.

• Go to the Configuration Utility and ensure that the physical

 

disk is not enumerated in the SAS topology.

 

• Verify the cable connection.

 

• Reseat the physical disk.

 

• Check and reseat the cable.

 

 

One of the physical disks in the array shows the

• Check the SAS cables.

status as "Failed".

• Reseat the physical disk.

 

• Check the enclosure or the backplane for damage.

 

• Contact Dell if the problem persists.

 

 

Integrated Mirroring (IM) virtual disk does

• Enter the Configuration Utility and ensure the physical disk

not rebuild.

is enumerated in the SAS topology.

 

• Ensure the new disk is of the same drive type as the other

 

disk in the virtual disk (SAS/SATA).

 

• Ensure the new disk is of equal or greater capacity as the

 

other disk in the virtual disk.

 

• Ensure the new disk is not detected as an inactive virtual

 

disk under the RAID Properties menu. Delete the newly

 

inserted inactive disk.

 

• Ensure the inserted disk has the same ID as the disk it is

 

replacing. Assign the correct ID to the disk or use the

 

Manage Secondary Disk feature in the Manage Array menu.

 

• Ensure the new disk is a Dell supported SAS or SATA disk.

 

 

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Troubleshooting

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Contents User’s Guide August JM360 Contents Replacing and Rebuilding a Degraded Virtual Disk Contents Corporate Contact Details Taiwan Only Contents Safety General Safety InstructionsSafety Protecting Against Electrostatic Discharge Overview SAS 6/iR Adapter Hardware ArchitectureRAID Levels About RAIDRAID Terminology Integrated StripingIntegrated Mirroring Example of Integrated Mirroring RAIDOverview SAS 6/iR Features RAID 0, RAID Hardware Installation Installing the SAS 6/iR AdapterInstalling a SAS 6/iR Adapter Connecting the Cable Hardware Installation Driver Installation Creating a Driver DisketteInstalling a Windows Driver for a New SAS 6/iR Controller Boot the system using the Microsoft Windows Installation CDUpdating an Existing Windows Driver Creating a Driver Diskette Installing From the Dell Operating System MediaInstalling the Red Hat Linux Driver Installing the Driver Installing the Driver Using an Update RPMInstalling the Suse Linux Enterprise Server Driver Driver Installation Upgrading the Kernel Post Messages SAS 6/iR BiosBios Fault Code Messages Functions Performed Configuration UtilityStarting the Configuration Utility Select New Array Type Integrated RAID Configuration and Management ScreensNavigating the Configuration Utility Create New ArrayCreated Exit Screen View ArrayManage Array Performing Configuration Tasks Creating an Integrated Striping Virtual DiskCreating a Integrated Mirroring Virtual Disk Activating a Virtual Disk Viewing Virtual Disk PropertiesSynchronizing a Virtual Disk Replacing and Rebuilding a Degraded Virtual Disk Deleting a Virtual DiskHot Spare Failover SAS 6/iR Bios General Problems TroubleshootingBios Boot Order Physical Disk Related Issues Other disk in the virtual diskConfiguration Utility Error Messages Bios Error Messages Press Ctrl+C to Enable BiosSpinning up the device Bios Firmware Update Utility Updating the FirmwareUpdating the Firmware Obtaining Assistance Technical Support and Customer ServiceGetting Help Online Services Automated Order-Status ServiceDell Enterprise Training Problems With Your Order Before You Call Regulatory Notices Regulatory Notices Regulatory Notice Regulatory Notices Corporate Contact Details Taiwan Only Regulatory Notices Glossary AdapterDkms Nvdata Post Smart Glossary Index ESDWindows, 19 drivers, 19 updating drivers