Dell SCSI 6/IR manual Before You Call

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.

NOTE: See your system’s Hardware Owner’s Manual for the telephone numbers and codes provided to contact Dell Support.

If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the system. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the system itself. Ensure that the system documentation is available.

CAUTION: Before servicing any components inside your system, see your Product Information Guide for important safety information.

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Getting Help