Dell SCSI 6/IR manual Corporate Contact Details Taiwan Only

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6Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

BIOS Boot Order	37
General Problems	37
Physical Disk Related Issues	38
Configuration Utility Error Messages	39
BIOS Error Messages	40

AUpdating the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . 43

Firmware Update Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

BGetting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Obtaining Assistance	45
Technical Support and Customer Service	45
Online Services	46
Automated Order-Status Service	46
Dell Enterprise Training	47
Problems With Your Order	47
Product Information	47
Returning Items for Warranty Repair or Credit	47
Before You Call	48

CRegulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

DCorporate Contact Details (Taiwan Only) . . . . . . . . . . . . . 53

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Contents

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Contents User’s Guide August JM360 Contents Replacing and Rebuilding a Degraded Virtual Disk Contents Corporate Contact Details Taiwan Only Contents Safety Instructions Safety GeneralSafety Protecting Against Electrostatic Discharge SAS 6/iR Adapter Hardware Architecture OverviewRAID Terminology About RAIDRAID Levels Integrated StripingExample of Integrated Mirroring RAID Integrated MirroringOverview SAS 6/iR Features RAID 0, RAID Installing the SAS 6/iR Adapter Hardware InstallationInstalling a SAS 6/iR Adapter Connecting the Cable Hardware Installation Creating a Driver Diskette Driver InstallationBoot the system using the Microsoft Windows Installation CD Installing a Windows Driver for a New SAS 6/iR ControllerUpdating an Existing Windows Driver Creating a Driver Diskette Installing From the Dell Operating System MediaInstalling the Red Hat Linux Driver Installing the Driver Using an Update RPM Installing the DriverInstalling the Suse Linux Enterprise Server Driver Driver Installation Upgrading the Kernel Post Messages SAS 6/iR BiosBios Fault Code Messages Functions Performed Configuration UtilityStarting the Configuration Utility Navigating the Configuration Utility Integrated RAID Configuration and Management ScreensSelect New Array Type Create New ArrayCreated Exit Screen View ArrayManage Array Creating an Integrated Striping Virtual Disk Performing Configuration TasksCreating a Integrated Mirroring Virtual Disk Activating a Virtual Disk Viewing Virtual Disk PropertiesSynchronizing a Virtual Disk Replacing and Rebuilding a Degraded Virtual Disk Deleting a Virtual DiskHot Spare Failover SAS 6/iR Bios General Problems TroubleshootingBios Boot Order Other disk in the virtual disk Physical Disk Related IssuesConfiguration Utility Error Messages Press Ctrl+C to Enable Bios Bios Error MessagesSpinning up the device Bios Updating the Firmware Firmware Update UtilityUpdating the Firmware Obtaining Assistance Technical Support and Customer ServiceGetting Help Automated Order-Status Service Online ServicesDell Enterprise Training Problems With Your Order Before You Call Regulatory Notices Regulatory Notices Regulatory Notice Regulatory Notices Corporate Contact Details Taiwan Only Regulatory Notices Adapter GlossaryDkms Nvdata Post Smart Glossary ESD IndexWindows, 19 drivers, 19 updating drivers