Dell SCSI 6/IR manual Online Services, Automated Order-Status Service

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Online Services

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

•Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

•Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com

la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only)

•Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)

•Anonymous file transfer protocol (FTP) ftp.dell.com/

Log in as user: anonymous, and use your e-mail address as your password.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See the contact information for your region.

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Getting Help

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Contents User’s Guide August JM360 Contents Replacing and Rebuilding a Degraded Virtual Disk Contents Corporate Contact Details Taiwan Only Contents Safety General Safety InstructionsSafety Protecting Against Electrostatic Discharge Overview SAS 6/iR Adapter Hardware ArchitectureRAID Levels About RAIDRAID Terminology Integrated StripingIntegrated Mirroring Example of Integrated Mirroring RAIDOverview SAS 6/iR Features RAID 0, RAID Hardware Installation Installing the SAS 6/iR AdapterInstalling a SAS 6/iR Adapter Connecting the Cable Hardware Installation Driver Installation Creating a Driver DisketteInstalling a Windows Driver for a New SAS 6/iR Controller Boot the system using the Microsoft Windows Installation CDUpdating an Existing Windows Driver Installing the Red Hat Linux Driver Installing From the Dell Operating System MediaCreating a Driver Diskette Installing the Driver Installing the Driver Using an Update RPMInstalling the Suse Linux Enterprise Server Driver Driver Installation Upgrading the Kernel Bios Fault Code Messages SAS 6/iR BiosPost Messages Starting the Configuration Utility Configuration UtilityFunctions Performed Select New Array Type Integrated RAID Configuration and Management ScreensNavigating the Configuration Utility Create New ArrayCreated Manage Array View ArrayExit Screen Performing Configuration Tasks Creating an Integrated Striping Virtual DiskCreating a Integrated Mirroring Virtual Disk Synchronizing a Virtual Disk Viewing Virtual Disk PropertiesActivating a Virtual Disk Hot Spare Failover Deleting a Virtual DiskReplacing and Rebuilding a Degraded Virtual Disk SAS 6/iR Bios Bios Boot Order TroubleshootingGeneral Problems Physical Disk Related Issues Other disk in the virtual diskConfiguration Utility Error Messages Bios Error Messages Press Ctrl+C to Enable BiosSpinning up the device Bios Firmware Update Utility Updating the FirmwareUpdating the Firmware Getting Help Technical Support and Customer ServiceObtaining Assistance Online Services Automated Order-Status ServiceDell Enterprise Training Problems With Your Order Before You Call Regulatory Notices Regulatory Notices Regulatory Notice Regulatory Notices Corporate Contact Details Taiwan Only Regulatory Notices Glossary AdapterDkms Nvdata Post Smart Glossary Index ESDWindows, 19 drivers, 19 updating drivers