Dell Essential Drivers and Troubleshooting for Laser Printer 1720 and 1720DN

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Paper jam1

Printer error2

Service error

1For more information, see Paper Jam Secondary Light Sequences.

2For more information, see Secondary Error Light Sequences.

Secondary Error Light Sequences

When the Error and Continue lights are both on, a secondary error has occurred. Press the Continue button twice to display secondary code light sequences. The following table shows the secondary error light sequences.

Continue Ready/Data Toner	Load Paper/Remove	Paper Error Printer Condition
Low/Replace	Output	Jam
Drum	/
/	/
/
		30	Invalid Refilled Cartridge
		31	Missing or Defective
		Cartridge
		32	Unsupported Print
		Cartridge
		34	Paper Too Short
		35	Insufficient Memory for
		Resource Save
		37	Insufficient Memory to
		Collate
		37	Insufficient Defrag
		Memory
		38	Memory Full
		54	Standard Network
		Software Error
		56	Standard Parallel/USB
		Port Disabled
		58	Too Many Flash Options

Paper Jam Secondary Light Sequences

When the Error and Continue

lights are both on, a secondary error has occurred. Press the Continue button

twice to display secondary error code light sequences that show the exact type of paper jam. The following table shows the paper jam light sequences.

Continue Ready/Data Toner	Load Paper/Remove	Paper Error Printer Condition
Low/Replace	Output	Jam
Drum	/
/	/
/
		200 Paper Jam — Remove
		Cartridge*
		201 Paper Jam — Remove

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Contents United States Government Restricted Rights Dell Laser Printer 1720/1720dn Users GuideNovember 2006 SRV PY972 Rev. A00 What are you Find it here Looking for? Finding InformationClick → Help and Support Click Start Help and SupportDell Toner Management System Software OverviewPrinting Status Window Dell Printer Supplies Reorder ApplicationStatus Monitor Center Dell Local Printer Settings UtilityQuality Menu Dell Printer Software Uninstall Utility Set IP Address UtilityDriver Profiler Dell Printer Configuration Web Tool Dell Printer Alert Utility Understanding Your Printer About Your PrinterUnderstanding the Operator Panel Printing the Printer Settings Configuration SheetConnection Cable certification Choosing the Right CableManually Feeding a Print Job PrintingPrinting on Both Sides of the Paper Dell Laser Printer 1720 Manual Duplex Printing Multiple Page Images on One Page N-Up PrintingDell Laser Printer 1720dn Automatic Duplex Select either 2-sided long edge or 2-sided short edgePrinting a Booklet Printing a PosterClick More Page Layout Options Printing on Letterhead Canceling a Print Job From the Printer Operator PanelFrom Your Computer For Windows Vista default Start menu Operator Panel Menus Factory default settingNetwork Menu From this You can MenuParallel Menu Setup MenuFrom You can This Menu From this You can Menu Ppds EmulationUtilities Menu USB MenuTo exit Hex Trace, turn off the printer Maintaining Your Printer Ordering SuppliesStoring Supplies Storing the Toner Cartridge Replacing the Toner CartridgePage Replacing the Imaging Drum Page Cleaning the Printhead Lens Page Operator Panel Lights Common Light SequencesOff Slow blink Fast Blink Secondary Error Light Sequences When the Error and ContinuePaper Jam Secondary Light Sequences Printer Status Ready/Power SaverBusy Hex Trace ReadyNot Ready Flushing/Resolution ReducedBasic Problems TroubleshootingYou cannot close the front cover Print Quality Problems Print is too light Streaked vertical lines appear on Print density is uneven Load input source type size Error RecoveryLoad Manual type size Output Bin Full Remove PaperMissing or Defective Cartridge Invalid Refilled CartridgeUnsupported Print Cartridge Paper Too ShortStandard Parallel/USB Port Disabled Standard Network Software ErrorInsufficient Defrag Memory Memory FullReplace Imaging Drum Imaging Drum Life WarningToner Low Paper Jam Remove CartridgePaper Jam Remove Cartridge Duplex Paper Jam Open Rear Door Paper Jam Open Rear DoorDuplex Paper Jam Remove Tray Duplex Paper Jam Unsupported Size Paper Jam Check DuplexPaper Jam Check Manual Feeder Paper Jam Check TrayCalling for Service Installing Optional Hardware Installing the 550-Sheet Optional DrawerConfiguring the Paper Trays Operating System Click Actions Apply SettingsDell Laser Printer 1720dn Attached to a Network Installing an Optional Memory CardAvailable Options list, click 550-sheet tray Select Paper SizePage Click the Install Options tab Environmental Specifications SpecificationsOverview Noise Emissions LevelsMIB Compatibility Emulation, Compatibility, and ConnectivityOperating System Support PostScript support limited to Macintosh onlyPrint Media Guidelines Media Types and Sizes CablesCertifications Loading the 250-Sheet and 550-Sheet Paper Trays Loading PaperPage Loading the Manual Feeder Using the Rear Exit Appendix Dell Technical Support PolicyContacting Dell Warranty and Return Policy Installing the Printer Drivers Setting up for Local PrintingInstalling Additional Printer Drivers WindowsAdd Printer Wizard opens Installing Additional Printer SoftwareSelect Have Disk Operating System Software PathMacintosh Click Install on the Easy Install screenUSB Printer Selection section, click Change LinuxBSD License and Warranty statements Licensing NoticeGNU License Preamble Page GNU Lesser General Public License Page Page Page Page Print and Check the Network Setup Setting up for Network PrintingSupported Printer Drivers Supported Network Printer PortsDirect Attachment With a Network Cable Using a Print Server Direct Attachment With a Network Cable No Print ServerClick Print Test Remotely Installing Network Printer Drivers Share the Printer Shared PrintingPoint and Print Install the Shared Printer on Client ComputersPeer-to-Peer Click Properties Click Print TestClick Network Print Server Macintosh Open TextEdit in /Applications If you want to print using IP PrintingAppleTalk Printer Selection section, click Change LPR Printer Selection section, click ChangeLinux