Dell Laser Printer Driver Support and Troubleshooting for 1720 Series

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2.Remove the jammed paper.

3.Close the rear exit.

4.Press the Continue button .

NOTE: The printer reprints the pages that caused the paper jam.

5.Replace the narrow paper in Tray 1 with a wider paper.

6.Send your print job to the printer again.

241 Paper Jam — Check Tray 1

There is a paper jam in Tray 1.

1.Remove Tray 1.

2.Remove the jammed paper.

3.Replace Tray 1.

4.Press the Continue button .

NOTE: The printer reprints the pages that caused the paper jam.

242 Paper Jam — Check Tray 2

There is a paper jam in Tray 2.

1.Remove Tray 2.

2.Remove the jammed paper.

3.If you did not see any jammed paper when you removed Tray 2, remove Tray 1 and then remove any jammed paper.

4.Replace both paper trays.

5.Press the Continue button .

NOTE: The printer reprints the pages that caused the paper jam.

251 Paper Jam — Check Manual Feeder

There is a paper jam at the manual feeder.

1. Remove the jammed paper from the manual feeder.

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Contents Dell Laser Printer 1720/1720dn Users Guide United States Government Restricted RightsNovember 2006 SRV PY972 Rev. A00 Finding Information What are you Find it here Looking for?Click Start Help and Support Click → Help and SupportPrinting Status Window Software OverviewDell Toner Management System Dell Printer Supplies Reorder ApplicationDell Local Printer Settings Utility Status Monitor CenterQuality Menu Driver Profiler Dell Printer Software Uninstall UtilitySet IP Address Utility Dell Printer Configuration Web Tool Dell Printer Alert Utility About Your Printer Understanding Your PrinterPrinting the Printer Settings Configuration Sheet Understanding the Operator PanelChoosing the Right Cable Connection Cable certificationPrinting Manually Feeding a Print JobPrinting on Both Sides of the Paper Dell Laser Printer 1720dn Automatic Duplex Printing Multiple Page Images on One Page N-Up PrintingDell Laser Printer 1720 Manual Duplex Select either 2-sided long edge or 2-sided short edgeClick More Page Layout Options Printing a BookletPrinting a Poster Printing on Letterhead From Your Computer Canceling a Print JobFrom the Printer Operator Panel For Windows Vista default Start menu Network Menu Factory default settingOperator Panel Menus From this You can MenuFrom You can This Menu Setup MenuParallel Menu From this You can Menu Ppds EmulationUSB Menu Utilities MenuTo exit Hex Trace, turn off the printer Storing Supplies Maintaining Your PrinterOrdering Supplies Replacing the Toner Cartridge Storing the Toner CartridgePage Replacing the Imaging Drum Page Cleaning the Printhead Lens Page Off Slow blink Fast Blink Operator Panel LightsCommon Light Sequences Paper Jam Secondary Light Sequences Secondary Error Light SequencesWhen the Error and Continue Busy Ready/Power SaverPrinter Status Hex Trace ReadyFlushing/Resolution Reduced Not ReadyTroubleshooting Basic ProblemsYou cannot close the front cover Print Quality Problems Print is too light Streaked vertical lines appear on Print density is uneven Load Manual type size Error RecoveryLoad input source type size Output Bin Full Remove PaperUnsupported Print Cartridge Invalid Refilled CartridgeMissing or Defective Cartridge Paper Too ShortInsufficient Defrag Memory Standard Network Software ErrorStandard Parallel/USB Port Disabled Memory FullToner Low Imaging Drum Life WarningReplace Imaging Drum Paper Jam Remove CartridgePaper Jam Remove Cartridge Paper Jam Open Rear Door Duplex Paper Jam Open Rear DoorDuplex Paper Jam Remove Tray Paper Jam Check Duplex Duplex Paper Jam Unsupported SizePaper Jam Check Tray Paper Jam Check Manual FeederCalling for Service Configuring the Paper Trays Installing Optional HardwareInstalling the 550-Sheet Optional Drawer Click Actions Apply Settings Operating SystemAvailable Options list, click 550-sheet tray Installing an Optional Memory CardDell Laser Printer 1720dn Attached to a Network Select Paper SizePage Click the Install Options tab Overview SpecificationsEnvironmental Specifications Noise Emissions LevelsOperating System Support Emulation, Compatibility, and ConnectivityMIB Compatibility PostScript support limited to Macintosh onlyPrint Media Guidelines Certifications Media Types and SizesCables Loading Paper Loading the 250-Sheet and 550-Sheet Paper TraysPage Loading the Manual Feeder Using the Rear Exit Contacting Dell AppendixDell Technical Support Policy Warranty and Return Policy Installing Additional Printer Drivers Setting up for Local PrintingInstalling the Printer Drivers WindowsSelect Have Disk Installing Additional Printer SoftwareAdd Printer Wizard opens Operating System Software PathClick Install on the Easy Install screen MacintoshLinux USB Printer Selection section, click ChangeGNU License BSD License and Warranty statementsLicensing Notice Preamble Page GNU Lesser General Public License Page Page Page Page Supported Printer Drivers Setting up for Network PrintingPrint and Check the Network Setup Supported Network Printer PortsClick Print Test Direct Attachment With a Network Cable Using a Print ServerDirect Attachment With a Network Cable No Print Server Remotely Installing Network Printer Drivers Shared Printing Share the PrinterInstall the Shared Printer on Client Computers Point and PrintClick Network Print Server Peer-to-PeerClick Properties Click Print Test Macintosh If you want to print using IP Printing Open TextEdit in /ApplicationsLPR Printer Selection section, click Change AppleTalk Printer Selection section, click ChangeLinux