Dell Troubleshooting Paper Jams in Your 1720 Printer

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5.Close the front cover.

6.Press the Continue button .

NOTE: The printer reprints the pages that caused the paper jam.

202 Paper Jam — Open Rear Door

There is a paper jam at the printer exit sensor. 1. Open the rear exit.

2.Remove the jammed paper.

3.Close the rear exit.

4.Press the Continue button .

NOTE: The printer reprints the pages that caused the paper jam.

231 Duplex Paper Jam — Open Rear Door

NOTE: This message appears only if the printer has an automatic duplex unit. There is a paper jam in the rear of the duplex paper path.

1. Open the rear exit.

2. Remove the jammed paper.

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Contents United States Government Restricted Rights Dell Laser Printer 1720/1720dn Users GuideNovember 2006 SRV PY972 Rev. A00 What are you Find it here Looking for? Finding InformationClick → Help and Support Click Start Help and SupportDell Printer Supplies Reorder Application Software OverviewDell Toner Management System Printing Status WindowStatus Monitor Center Dell Local Printer Settings UtilityQuality Menu Driver Profiler Dell Printer Software Uninstall UtilitySet IP Address Utility Dell Printer Configuration Web Tool Dell Printer Alert Utility Understanding Your Printer About Your PrinterUnderstanding the Operator Panel Printing the Printer Settings Configuration SheetConnection Cable certification Choosing the Right CableManually Feeding a Print Job PrintingPrinting on Both Sides of the Paper Select either 2-sided long edge or 2-sided short edge Printing Multiple Page Images on One Page N-Up PrintingDell Laser Printer 1720 Manual Duplex Dell Laser Printer 1720dn Automatic DuplexClick More Page Layout Options Printing a BookletPrinting a Poster Printing on Letterhead From Your Computer Canceling a Print JobFrom the Printer Operator Panel For Windows Vista default Start menu From this You can Menu Factory default settingOperator Panel Menus Network MenuFrom this You can Menu Ppds Emulation Setup MenuParallel Menu From You can This MenuUtilities Menu USB MenuTo exit Hex Trace, turn off the printer Storing Supplies Maintaining Your PrinterOrdering Supplies Storing the Toner Cartridge Replacing the Toner CartridgePage Replacing the Imaging Drum Page Cleaning the Printhead Lens Page Off Slow blink Fast Blink Operator Panel LightsCommon Light Sequences Paper Jam Secondary Light Sequences Secondary Error Light SequencesWhen the Error and Continue Hex Trace Ready Ready/Power SaverPrinter Status BusyNot Ready Flushing/Resolution ReducedBasic Problems TroubleshootingYou cannot close the front cover Print Quality Problems Print is too light Streaked vertical lines appear on Print density is uneven Output Bin Full Remove Paper Error RecoveryLoad input source type size Load Manual type sizePaper Too Short Invalid Refilled CartridgeMissing or Defective Cartridge Unsupported Print CartridgeMemory Full Standard Network Software ErrorStandard Parallel/USB Port Disabled Insufficient Defrag MemoryPaper Jam Remove Cartridge Imaging Drum Life WarningReplace Imaging Drum Toner LowPaper Jam Remove Cartridge Duplex Paper Jam Open Rear Door Paper Jam Open Rear DoorDuplex Paper Jam Remove Tray Duplex Paper Jam Unsupported Size Paper Jam Check DuplexPaper Jam Check Manual Feeder Paper Jam Check TrayCalling for Service Configuring the Paper Trays Installing Optional HardwareInstalling the 550-Sheet Optional Drawer Operating System Click Actions Apply SettingsSelect Paper Size Installing an Optional Memory CardDell Laser Printer 1720dn Attached to a Network Available Options list, click 550-sheet trayPage Click the Install Options tab Noise Emissions Levels SpecificationsEnvironmental Specifications OverviewPostScript support limited to Macintosh only Emulation, Compatibility, and ConnectivityMIB Compatibility Operating System SupportPrint Media Guidelines Certifications Media Types and SizesCables Loading the 250-Sheet and 550-Sheet Paper Trays Loading PaperPage Loading the Manual Feeder Using the Rear Exit Contacting Dell AppendixDell Technical Support Policy Warranty and Return Policy Windows Setting up for Local PrintingInstalling the Printer Drivers Installing Additional Printer DriversOperating System Software Path Installing Additional Printer SoftwareAdd Printer Wizard opens Select Have DiskMacintosh Click Install on the Easy Install screenUSB Printer Selection section, click Change LinuxGNU License BSD License and Warranty statementsLicensing Notice Preamble Page GNU Lesser General Public License Page Page Page Page Supported Network Printer Ports Setting up for Network PrintingPrint and Check the Network Setup Supported Printer DriversClick Print Test Direct Attachment With a Network Cable Using a Print ServerDirect Attachment With a Network Cable No Print Server Remotely Installing Network Printer Drivers Share the Printer Shared PrintingPoint and Print Install the Shared Printer on Client ComputersClick Network Print Server Peer-to-PeerClick Properties Click Print Test Macintosh Open TextEdit in /Applications If you want to print using IP PrintingAppleTalk Printer Selection section, click Change LPR Printer Selection section, click ChangeLinux