Dell 4100 Confirming the System Configuration Information, Help Description Category

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Help

Description

Category

 

 

 

Menu

Provides descriptions of the main menu screen area, the device groups, and the different diagnostic menus and commands and instructions on

 

how to use them.

Keys

Explains the functions of all the keystrokes that can be used in the Dell Diagnostics.

 

 

Device

Describes the test group that is presently highlighted in the Device Groups list on the main menu screen. It also provides reasoning for using

group

some tests.

 

 

Device

Describes the function and purpose of the highlighted device in the Device Groups list. For example, the following information appears when

 

you select the Device Help category for Diskette in the Device Groups list:

 

Diskette

 

Drive A

 

The diskette disk drive device reads and writes data to and from diskettes. Diskettes are flexible recording media, sometimes

 

contained in hard shells. Diskette recording capacities are small and access times are slow relative to hard disk drives, but

 

they provide a convenient means of storing and transferring data.

 

 

Test

Provides a thorough explanation of the test procedure of each highlighted test group subtest. An example of the Diskette subtest floppy drive

 

Seek Test is as follows:

 

Diskette

 

Drive A - floppy drive Seek Test

 

This test verifies the drive's ability to position its read/write heads. The test operates in two passes: first, seeking from the

 

beginning to ending cylinders inclusively, and second, seeking alternately from the beginning to ending cylinders with

 

convergence towards the middle.

 

 

Versions

Lists the version numbers of the subtests that are used by the Dell Diagnostics.

 

 

 

 

Confirming the System Configuration Information

When you boot your computer from your Drivers and Utilities CD, the diagnostics checks your system configuration information and displays it in the Device Groups area on the main menu screen.

The following sources supply this configuration information for the diagnostics:

The system configuration information settings (stored in NVRAM) that you selected while using the system setup program

Identification tests of the microprocessor, the video controller, the keyboard controller, and other key components

BIOS configuration information temporarily saved in RAM

Do not be concerned if the Device Groups area does not list the names of all the components or devices you know are part of your computer. For example, you may not see a printer listed, although you know one is attached to your computer. Instead, the printer is listed as a parallel port. The computer recognizes the parallel port as LPT1, which is an address that tells the computer where to send outgoing information and where to look for incoming information. Because your printer is a parallel communications device, the computer recognizes the printer by its LPT1 address and identifies it as a parallel port. You can test your printer connection in the Parallel Ports tests.

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Contents Hints, Notices, and Cautions Dell Inspiron Abbreviations and Acronyms Using the Dell Diagnostics When to Use the Dell DiagnosticsFeatures of the Dell Diagnostics Starting the Dell DiagnosticsAdvanced Testing Diagnostics MenuAdvanced Testing Main Screen Advanced Testing Help MenuConfirming the System Configuration Information Help Description CategoryPorts and Connector Pin-Outs Serial ConnectorPin Signal Definition Port LocationsDocking Connector Parallel ConnectorPin Signal PS/2 Connector USB Connector Video ConnectorVideo TV-Out Connector Video Composite Video Pin SignalConserving Power Power Conservation ModesPower Options Properties Click Performance and MaintenancePower Schemes Tab Portable/Laptop default Home/Office Always OnPower Meter Tab Hibernate Tab Back to Contents Preparing to Work Inside the Computer Removing and Replacing PartsRecommended Tools Screw Identification System Components Exploded ViewPalm Rest Inserts Display Cover Hard Drive AssemblyRemoving the Hard Drive Adding a Daughter Card Modem Replacing the Hard DriveMemory Module Module Bay DevicesRemoving the Memory Module Cover Removing the Memory Modules Replacing the Memory ModulesRemoving the Mini PCI Card Mini PCI Card AssemblyReplacing the Mini PCI Card Keyboard Assembly Removing the KeyboardReplacing the Keyboard Display Assembly Page Removing the 14.1-Inch Display Bezel Removing the 14.1-Inch Display PanelDisplay Latch Replacing the 14.1-Inch Display PanelRemoving the Display Latch Replacing the Display LatchRemoving the Hinge Covers Hinge CoversReplacing the Hinge Covers Remove the display assembly and hinge covers Palm RestPage Microprocessor Thermal Cooling Assembly Replacing the Microprocessor Thermal Cooling Assembly Microprocessor ModuleRemoving the Microprocessor Module Replacing the Microprocessor ModuleReserve Battery Flashing the BiosRemoving the Reserve Battery Replacing the Reserve Battery System Speaker AssemblyRemoving the Speaker Assemblies Page Replacing the Speaker Assemblies System Board AssemblyRemoving the System Board Replacing the System Board Replacing the Battery and Module Bay Latches Back to Contents System Setup Program Viewing the System Setup ScreensSystem Setup Screens OverviewChanging COM Ports Changing Printer ModesEnabling the Infrared Sensor Accessing Help Files Solving ProblemsPower Problems Error Messages Video and Display ProblemsIf the display is blank Click Control Panel Click Add or Remove ProgramsSound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers If the display is difficult to readPrinter Problems Modem and Internet Connection ProblemsModems Properties window, click Dialing Properties Close the Modems Properties windowScanner Problems Touch Pad or Mouse ProblemsExternal Keyboard Problems Unexpected CharactersIf you cannot save a file to a floppy drive Drive ProblemsIf you cannot play a CD, CD-RW, or DVD Network Problems General Program ProblemsMail Problems Error messages appearIf Your Computer Gets Wet Program stops respondingReinstalling Drivers and Utilities Resolving Other Technical ProblemsIf You Drop or Damage Your Computer Manually Reinstalling Drivers Using the Windows XP Device Driver RollbackReinstalling the Modem or Network Adapter Driver Windows XP Reinstalling the Modem or Network Adapter Driver WindowsClick Performance and Maintenance, and then click System Resolving Software and Hardware IncompatibilitiesWindows XP Windows MeUsing System Restore Creating a Restore PointClick the System Restore tab Click File SystemReinstalling Windows Undoing the Last System RestoreReinstalling Windows XP Restoring the Computer to an Earlier Operating StateReinstalling Windows Me Double-clickRefresh Windows OSReinstalling Windows Enabling Hibernate Support System Specifications Communications VideoAudio DisplayBattery KeyboardTouch Pad Track StickPhysical EnvironmentalTour of Your Computer Front ViewDisplay Latch DisplayMicrophone Device Status LightsTouch Pad Keyboard Status LightsLeft Side View Right Side View Hard DriveSecurity Cable Slot SpeakersAudio Connectors Modem ConnectorNetwork Connector Infrared SensorVideo TV-Out Connector Serial ConnectorParallel Connector Back ViewDocking Connector PS/2 ConnectorUSB Connector Video Monitor ConnectorBattery Release Latch Bottom ViewModule Release Latch Docking Device Latch
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