Dell 4100 specifications Solving Problems, Accessing Help Files, Power Problems

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Solving Problems

Dell™ Inspiron™ 4100

Accessing Help Files

Network Problems

Power Problems

General Program Problems

Error Messages

E-Mail Problems

Video and Display Problems

If Your Computer Gets Wet

Sound and Speaker Problems

If You Drop or Damage Your Computer

Printer Problems

Resolving Other Technical Problems

Modem and Internet Connection Problems

Reinstalling Drivers and Utilities

Scanner Problems

Manually Reinstalling Drivers

Touch Pad or Mouse Problems

Resolving Software and Hardware Incompatibilities

External Keyboard Problems

Using System Restore

Unexpected Characters

Reinstalling Windows®

Drive Problems

 

Accessing Help Files

To access the Tell Me How help file Microsoft® Windows® XP

1.Click the Start button, and then click Help and Support.

2.Click User and system guides, and then click User's guides.

3.Click Tell Me How.

Windows Millennium Edition (Me) and Windows 2000

1.Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How.

To access help in Windows XP

1.Click the Start button, and then click Help and Support.

2.Type a word or phrase that describes your problem, and then click the arrow icon.

3.Click the topic that describes your problem, and then click Display.

4.Follow the instructions shown on the screen.

To access help in Windows Me

1.Click the Start button, and then click Help.

2.Type a word or phrase that describes your problem in the Search box, and then click Go.

3.Click the topic that describes your problem, and then click Display.

4.Follow the instructions shown on the screen.

To access help in Windows 2000

1.Click the Start button, and then click Help.

2.Click the Search tab.

3.Type a word or phrase that describes your problem, and then click List Topics.

4.Click the topic that describes your problem, and then click Display.

5.Follow the instructions shown on the screen.

Power Problems

HINT: See the Tell Me How help file for information on standby mode. See "Accessing Help Files."

Check the power light— When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

Charge the battery— The battery charge may be depleted.

1.Reinstall the battery.

2.Use the AC adapter to connect the computer to an electrical outlet.

3.Turn on the computer.

Check the battery status light— If the battery status light flashes orange or is a steady orange, the battery charge is low or depleted.

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Contents Abbreviations and Acronyms Dell InspironHints, Notices, and Cautions Using the Dell Diagnostics When to Use the Dell DiagnosticsFeatures of the Dell Diagnostics Starting the Dell DiagnosticsAdvanced Testing Diagnostics MenuAdvanced Testing Main Screen Advanced Testing Help MenuConfirming the System Configuration Information Help Description CategoryPorts and Connector Pin-Outs Serial ConnectorPin Signal Definition Port LocationsPin Signal Parallel ConnectorDocking Connector PS/2 Connector USB Connector Video ConnectorVideo TV-Out Connector Video Composite Video Pin SignalConserving Power Power Conservation ModesPower Options Properties Click Performance and MaintenancePower Schemes Tab Portable/Laptop default Home/Office Always OnPower Meter Tab Hibernate Tab Back to Contents Recommended Tools Removing and Replacing PartsPreparing to Work Inside the Computer Screw Identification System Components Exploded ViewPalm Rest Inserts Removing the Hard Drive Hard Drive AssemblyDisplay Cover Adding a Daughter Card Modem Replacing the Hard DriveRemoving the Memory Module Cover Module Bay DevicesMemory Module Removing the Memory Modules Replacing the Memory ModulesReplacing the Mini PCI Card Mini PCI Card AssemblyRemoving the Mini PCI Card Keyboard Assembly Removing the KeyboardReplacing the Keyboard Display Assembly Page Removing the 14.1-Inch Display Bezel Removing the 14.1-Inch Display PanelDisplay Latch Replacing the 14.1-Inch Display PanelRemoving the Display Latch Replacing the Display LatchReplacing the Hinge Covers Hinge CoversRemoving the Hinge Covers Remove the display assembly and hinge covers Palm RestPage Microprocessor Thermal Cooling Assembly Replacing the Microprocessor Thermal Cooling Assembly Microprocessor ModuleRemoving the Microprocessor Module Replacing the Microprocessor ModuleRemoving the Reserve Battery Flashing the BiosReserve Battery Removing the Speaker Assemblies System Speaker AssemblyReplacing the Reserve Battery Page Removing the System Board System Board AssemblyReplacing the Speaker Assemblies Replacing the System Board Replacing the Battery and Module Bay Latches Back to Contents System Setup Program Viewing the System Setup ScreensSystem Setup Screens OverviewEnabling the Infrared Sensor Changing Printer ModesChanging COM Ports Power Problems Solving ProblemsAccessing Help Files Error Messages Video and Display ProblemsIf the display is blank Click Control Panel Click Add or Remove ProgramsSound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers If the display is difficult to readPrinter Problems Modem and Internet Connection ProblemsModems Properties window, click Dialing Properties Close the Modems Properties windowScanner Problems Touch Pad or Mouse ProblemsExternal Keyboard Problems Unexpected CharactersIf you cannot play a CD, CD-RW, or DVD Drive ProblemsIf you cannot save a file to a floppy drive Network Problems General Program ProblemsMail Problems Error messages appearIf Your Computer Gets Wet Program stops respondingIf You Drop or Damage Your Computer Resolving Other Technical ProblemsReinstalling Drivers and Utilities Manually Reinstalling Drivers Using the Windows XP Device Driver RollbackReinstalling the Modem or Network Adapter Driver Windows XP Reinstalling the Modem or Network Adapter Driver WindowsClick Performance and Maintenance, and then click System Resolving Software and Hardware IncompatibilitiesWindows XP Windows MeUsing System Restore Creating a Restore PointClick the System Restore tab Click File SystemReinstalling Windows Undoing the Last System RestoreReinstalling Windows XP Restoring the Computer to an Earlier Operating StateReinstalling Windows Me Double-clickRefresh Windows OSReinstalling Windows Enabling Hibernate Support System Specifications Communications VideoAudio DisplayBattery KeyboardTouch Pad Track StickPhysical EnvironmentalTour of Your Computer Front ViewDisplay Latch DisplayMicrophone Device Status LightsTouch Pad Keyboard Status LightsLeft Side View Right Side View Hard DriveSecurity Cable Slot SpeakersAudio Connectors Modem ConnectorNetwork Connector Infrared SensorVideo TV-Out Connector Serial ConnectorParallel Connector Back ViewDocking Connector PS/2 ConnectorUSB Connector Video Monitor ConnectorBattery Release Latch Bottom ViewModule Release Latch Docking Device Latch
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