If You Drop or Damage Your Computer

15.Replace the module bay device and any PC Cards you removed.

16.Replace the battery.

HINT: See "Limited Warranties and Return Policy" in your Solutions Guide.

If the computer does not start, or if you cannot identify the damaged components, see "Contacting Dell" in the Solutions Guide.

1.Save and close any open files, exit any open programs, and shut down the computer.

2.Disconnect the AC adapter from the computer and from the electrical outlet.

3.Remove and reinstall the battery.

4.Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

5.Turn on the computer.

HINT: See "Limited Warranties and Return Policy" in your Solutions Guide.

If the computer does not start, or if you cannot identify the damaged components, see "Contacting Dell" in the Solutions Guide.

Resolving Other Technical Problems

Go to the Dellsupport website— Go to support.dell.com for help with general usage, installation, and troubleshooting questions.

E-mail Dell— Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours.

Call Dell— If you cannot solve your problem using the DellSupport website or e-mail service, see "Contacting Dell" in the Solutions Guide.

Reinstalling Drivers and Utilities

The Dell Drivers and Utilities CD for your computer contains drivers for operating systems that may not be on your computer. Verify that the driver you are loading is under your operating system subdirectory.

To reinstall drivers for optional devices such as wireless communications, DVD drives, and ZIP drives, see the software CD and documentation that came with those devices.

You can also access and download new drivers, system tools, and documentation from the DellSupport website at support.dell.com. For more information on using the operating system installed on your computer by Dell, see the operating system user's guide that came with your computer.

NOTICE: Before you reinstall drivers, make sure that your computer is undocked.

To install a driver or utility from your Drivers and Utilities CD:

1.Save your work in all open programs.

2.Insert your Drivers and Utilities CD into the CD or DVD drive.

In most cases, the CD should start running automatically. If it does not, start Microsoft® Windows® Explorer, click your CD drive directory to display the CD contents, and then double-click the autocd.exe file. The first time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue.

3.From the Language pull-down menu in the toolbar, select your preferred language for the driver or utility (if available).

A welcome screen appears.

4.Click Next.

5.Under Search Criteria, select the appropriate categories from the System Model, Operating System, Device Type, and Topic pull-down menus.

A link or links appear(s) for the specific drivers or utilities used by your computer.

6.Click the link of a specific driver or utility to display information about the driver or utility that you want to install.

7.Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.

If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click the Extract button, follow the extracting instructions, and read the readme file.

If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver.