Dell 8500 manual Video and Display Problems, If the display is blank

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NO T E N O U G H M E M O R Y O R R E S O U R C E S . EX I T S O M E P R O G R A M S A N D T R Y A G A I N You have too many programs open. Close all windows and open the program that you want to use.

OP E R A T I N G S Y S T E M N O T F O U N D Contact Dell (see page 150).

AR E Q U I R E D .DLL F I L E W A S N O T F O U N D The program that you are

trying to open is missing an essential file. Remove and then reinstall the program. 1 Click the Start button.

2 Click Control Panel.

3 Click Add or Remove Programs.

4 Select the program you want to remove.

5 Click Remove or Change/Remove and follow the prompts on the screen. 6 See the program documentation for installation instructions.

X :\ I S N O T A C C E S S I B L E . TH E D E V I C E I S N O T R E A D Y Insert a disk into the drive and try again.

Video and Display Problems

If the display is blank

CH E C K T H E L I G H T When the light is blinking, the computer has power.

If the light is blinking, the computer is in standby mode—press the power button to exit standby mode.

If the light is off, press the power button.

• If the light is on, your power management settings may have caused the display to turn off. Try pressing any key or move the cursor to exit standby mode.

CH E C K T H E B A T T E R Y If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.

NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.

Solving Problems

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Contents Dell Inspiron Abbreviations and Acronyms Contents Setting Up the Docking Device to Connect to a Network Uninterruptible Power SuppliesChecking the Charge on the Second Battery Removing and Installing Devices While Using the Keyboard and TouchpadConnecting to a Network Adapter Connecting a Television to the ComputerConnecting to Wireless Local Area Networks Accessing Help Error Messages107 105108 109124 Reinstalling Microsoft Windows XP 119128 131Limited Warranty Terms for Dell-Branded Hardware Contents General Power Battery Air Travel EMC InstructionsCalifornia Residents When Using Your Computer Ergonomic Computing Habits When Working Inside Your ComputerProtecting Against Electrostatic Discharge Battery DisposalWhen Using Your Computer Tour of Your Computer Front View Display latch Power buttonMute button Track stickLight is flashing Tour of Your Computer Y B O a R D S T a T U S L I G H T S Air vents Security cable slot Ieee 1394 connector PC Card slot Audio connectors Infrared sensorLeft View D I O C O N N E C T O R S Module bay Right ViewVideo TV-out connector Air vent Parallel connector Air vents USB connectorsBack View I D E O TV-O U T C O N N E C T O R Connects a parallel device, such as a printer Tour of Your Computer Bottom View Battery-bay latch releaseHard drive FanTour of Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetIf you have a CD, click Use the CD I got from an ISP Modem and Internet Connection ProblemsClose the Phone and Modems Options window Transferring Information to a New ComputerSetting Up Your Computer Setting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer Click Control Panel Click Printers and Other Hardware Printer ProblemsSetting Up the Docking Device to Connect to a Network Power Protection DevicesSurge Protectors Uninterruptible Power Supplies Turning Off Your ComputerLine Conditioners Using Batteries Module Bay Devices Battery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeLow-Battery Warning Microsoft Windows Power MeterCharge Gauge Health GaugeRemoving a Battery Charging the BatteryInstalling a Battery Removing and Installing a Reserve Battery Reserve battery Connector Storing a Battery Power ProblemsAbout the Module Bay Checking the Charge on the Second BatteryStatus button on the charge gauge Second battery top Device latch release If the Device Screw Is Not InstalledIf the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using Batteries and Module Bay Devices Using the Keyboard and Touchpad Numeric Keypad Keyboard ShortcutsSystem Functions Power Management Radios Including Wireless Networking and BluetoothCD or DVD Tray Display FunctionsMicrosoft Windows Logo Key Functions Speaker FunctionsTouch Pad Customizing the Touch Pad Touch Pad or Mouse ProblemsUnexpected Characters External Keyboard ProblemsUsing the Keyboard and Touchpad Using CDs, DVDs, Other Multimedia Using CDs and DVDs CD or DVD problemsIf you cannot play a CD, CD-RW, or DVD Sound and Speaker Problems Or off Copying CDsUsing Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW DiscsHelpful Tips How to Copy a CD Using CDs, DVDs, and Other Multimedia Connecting a Television to the Computer Video TV-out connector TV/digital audio adapter cablePdif digital audio connector TV/digital audio adapter cable Video cable Audio cable Video and Standard AudioUsing CDs, DVDs, and Other Multimedia Video and Digital Audio Using CDs, DVDs, and Other Multimedia Composite Video and Standard Audio Using CDs, DVDs, and Other Multimedia Composite Video and Digital Audio ATI Video Controller Enabling the Display Settings for a TelevisionEnabling S/PDIF Digital Audio Nvidia Video ControllerEnabling Dolby Digital 5.1 Audio for DVD Playback Click Enable S/PDIF output Enabling S/PDIF in the Windows Audio Driver Click Advanced Click Enable S/PDIFUsing CDs, DVDs, and Other Multimedia Setting Up a Home and Office Network Network adapter connector Connecting to a Network AdapterOn computer Network cableNetwork Problems Network Setup WizardConnecting to Wireless Local Area Networks Determining your Network TypeInfrastructure Network Connecting to a Network in Windows XP Networks area Wireless network properties window appearsSetting Up a Home and Office Network Finalizing your Network Connection Security Settings Click Properties Setting Up a Home and Office Network Click Properties 100 Solving Problems 102 Finding Solutions103 Accessing Help Error Messages104 Video and Display Problems If the display is blankClick Control Panel Click Add or Remove Programs 106 If the display is difficult to readScanner Problems If only part of the display is readableClick Appearance and Themes Drive Problems If you cannot save a file to a floppy driveBack of floppy disk Write-protected Not write-protected PC Card Problems If you have problems with a hard driveUnder Error-checking, click Check Now Click Start Mail Problems General Program ProblemsError messages appear Program crashesIf Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical ProblemsWhat Is a Driver? DriversIdentifying Drivers Using Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesUsing the Drivers and Utilities CD 114115 Manually Reinstalling Drivers for Windows XPUsing System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Enabling System Restore117 Resolving Software and Hardware Incompatibilities Click Performance and Maintenance and click SystemBefore You Reinstall Reinstalling Microsoft Windows XPReinstalling Windows XP Booting From the Operating System CD120 Windows XP Setup121 Reinstalling Drivers and SoftwareSolving Problems Adding and Replacing Parts Adding Memory 125 Captive screw126 Securing clips Per connector Memory module127 Replace the coverAdding a Mini PCI Card 129 Mini PCI card/modem cover Captive screw130 Mini PCI cardAdding a Modem 132 133 Pull-tabscrew Modem Modem cableReplacing the Hard Drive 135 Hard drive screwAdding and Replacing Parts P e n d i Microprocessor SpecificationsSystem Information PC CardPorts and Connectors Communications139 Audio VideoDisplay 140141 KeyboardBattery AC Adapter142 143 Physical144 EnvironmentalStandard Settings Viewing the System Setup ScreensOverview Changing the Boot Sequence System Setup ScreensCommonly Used Options 146147 Changing COM Ports Changing Printer ModesEnabling the Infrared Sensor 148Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Contacting DellAnguilla Antigua and Barbuda151 152 Cayman Islands Canada North York, OntarioChile Santiago 153Colombia China XiamenCosta Rica Czech Republic Prague Website support.euro.dell.com155 156 India Hong KongIreland Cherrywood Website support.euro.dell.com 157Jamaica Italy Milan Website support.euro.dell.comArea Codes Local Numbers, Toll-Free Numbers 158Japan Kawasaki Website support.jp.dell.com Korea Seoul159 Luxembourg Website support.euro.dell.com Latin AmericaMacao Malaysia PenangMontserrat MexicoNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.com162 163 Spain Madrid Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.com164 165 Bracknell Website support.euro.dell.com Dell.co.uk/lca/customerservicesUruguay 166Business A. Austin, TexasVirgin Islands VenezuelaRegulatory Notices 169 NOM Information Mexico OnlyWhat is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy 171 How long does this limited warranty last?What do I do if I need warranty service? What will Dell do?172 May I transfer the limited warranty? What if I purchased a service contract?How will you fix my product? 173174 Total Satisfaction Return Policy U.S. Only175 176 177 Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products 178Dell-Branded Peripheral Products GuaranteeReturn Policy ExclusionsMaking a Claim Limitation and Statutory Rights180 181 Intel’s Three Year Limited WarrantyWhat are Errata? 182183 D ex184 185 186
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