Dell 8500 manual Using CDs and DVDs, CD or DVD problems, If you cannot play a CD, CD-RW, or DVD

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.

Using CDs and DVDs

For information about using CDs and DVDs in your computer, see the Tell Me How help file. To access the help file, see page 104.

CD or DVD problems

If you cannot play a CD, CD-RW, or DVD

High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a defect with the drive or the CD.

EN S U R E T H A T T H E CD I S S N A P P E D O N T O T H E S P I N D L E .

EN S U R E T H A T MI C R O S O F T ® WI N D O W S ® R E C O G N I Z E S T H E D R I V E In Windows XP, click the Start button and click My Computer. In other operating systems, double-clickMy Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the

computer. Verify that the light is blinking, indicating normal operation.

TR Y A N O T H E R D I S C Insert another disc to eliminate the possibility that the original disc is defective.

AD J U S T T H E WI N D O W S V O L U M E C O N T R O L Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

ID E N T I F Y T H E D I S C T H A T I S N O T P L A Y I N G If you have one CD, CD-RW, or DVD in the fixed drive device and one in the module bay device:

1 Click the Start button and click My Computer.

2 Double-click the drive letter of the device that you are verifying.

RE I N S T A L L T H E D R I V E

1 Save and close any open files, exit any open programs, and shut down the computer.

2 If the drive is installed in the module bay, remove the drive. See page 52 for instructions.

If the drive is a fixed drive, review "Check the drive for errors" on page 109.

3 Reinstall the drive.

4 Turn on the computer.

CL E A N T H E D R I V E O R D I S C See the Tell Me How help file for instructions. To access the help file, see page 104.

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Using CDs, DVDs, and Other Multimedia

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Contents Dell Inspiron Abbreviations and Acronyms Contents Uninterruptible Power Supplies Setting Up the Docking Device to Connect to a NetworkChecking the Charge on the Second Battery Using the Keyboard and Touchpad Removing and Installing Devices WhileConnecting to Wireless Local Area Networks Connecting a Television to the ComputerConnecting to a Network Adapter Accessing Help Error Messages108 105107 109128 Reinstalling Microsoft Windows XP 119124 131Limited Warranty Terms for Dell-Branded Hardware Contents General Power Battery EMC Instructions Air TravelCalifornia Residents When Using Your Computer When Working Inside Your Computer Ergonomic Computing HabitsBattery Disposal Protecting Against Electrostatic DischargeWhen Using Your Computer Tour of Your Computer Mute button Display latch Power buttonFront View Track stickLight is flashing Tour of Your Computer Y B O a R D S T a T U S L I G H T S PC Card slot Audio connectors Infrared sensor Air vents Security cable slot Ieee 1394 connectorLeft View D I O C O N N E C T O R S Right View Module bayAir vent Parallel connector Air vents USB connectors Video TV-out connectorBack View I D E O TV-O U T C O N N E C T O R Connects a parallel device, such as a printer Tour of Your Computer Hard drive Battery-bay latch releaseBottom View FanTour of Your Computer Setting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionModem and Internet Connection Problems If you have a CD, click Use the CD I got from an ISPTransferring Information to a New Computer Close the Phone and Modems Options windowSetting Up Your Computer Connecting a Parallel Printer Setting Up a PrinterPrinter Cable Connecting a USB Printer Printer Problems Click Control Panel Click Printers and Other HardwarePower Protection Devices Setting Up the Docking Device to Connect to a NetworkSurge Protectors Turning Off Your Computer Uninterruptible Power SuppliesLine Conditioners Using Batteries Module Bay Devices Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterCharge Gauge Microsoft Windows Power MeterLow-Battery Warning Health GaugeCharging the Battery Removing a BatteryInstalling a Battery Removing and Installing a Reserve Battery Reserve battery Connector Power Problems Storing a BatteryChecking the Charge on the Second Battery About the Module BayStatus button on the charge gauge Second battery top If the Device Screw Is Not Installed Device latch releaseIf the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using Batteries and Module Bay Devices Using the Keyboard and Touchpad Keyboard Shortcuts Numeric KeypadSystem Functions CD or DVD Tray Radios Including Wireless Networking and BluetoothPower Management Display FunctionsSpeaker Functions Microsoft Windows Logo Key FunctionsTouch Pad Touch Pad or Mouse Problems Customizing the Touch PadExternal Keyboard Problems Unexpected CharactersUsing the Keyboard and Touchpad Using CDs, DVDs, Other Multimedia CD or DVD problems Using CDs and DVDsIf you cannot play a CD, CD-RW, or DVD Sound and Speaker Problems Copying CDs Or offUsing Blank CD-R Discs or Blank CD-RW Discs Using Easy CD Creator BasicHelpful Tips How to Copy a CD Using CDs, DVDs, and Other Multimedia Video TV-out connector TV/digital audio adapter cable Connecting a Television to the ComputerPdif digital audio connector Video and Standard Audio TV/digital audio adapter cable Video cable Audio cableUsing CDs, DVDs, and Other Multimedia Video and Digital Audio Using CDs, DVDs, and Other Multimedia Composite Video and Standard Audio Using CDs, DVDs, and Other Multimedia Composite Video and Digital Audio Enabling the Display Settings for a Television ATI Video ControllerNvidia Video Controller Enabling S/PDIF Digital AudioEnabling Dolby Digital 5.1 Audio for DVD Playback Click Enable S/PDIF output Click Advanced Click Enable S/PDIF Enabling S/PDIF in the Windows Audio DriverUsing CDs, DVDs, and Other Multimedia Setting Up a Home and Office Network On computer Connecting to a Network AdapterNetwork adapter connector Network cableNetwork Setup Wizard Network ProblemsDetermining your Network Type Connecting to Wireless Local Area NetworksInfrastructure Network Connecting to a Network in Windows XP Wireless network properties window appears Networks areaSetting Up a Home and Office Network Finalizing your Network Connection Security Settings Click Properties Setting Up a Home and Office Network Click Properties 100 Solving Problems Finding Solutions 102103 Error Messages Accessing Help104 If the display is blank Video and Display ProblemsClick Control Panel Click Add or Remove Programs If the display is difficult to read 106If only part of the display is readable Scanner ProblemsClick Appearance and Themes If you cannot save a file to a floppy drive Drive ProblemsBack of floppy disk Write-protected Not write-protected If you have problems with a hard drive PC Card ProblemsUnder Error-checking, click Check Now Click Start Error messages appear General Program ProblemsMail Problems Program crashesIf Your Computer Gets Wet Resolving Other Technical Problems If You Drop or Damage Your ComputerDrivers What Is a Driver?Identifying Drivers Using the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback 114Manually Reinstalling Drivers for Windows XP 115Creating a Restore Point Using System RestoreRestoring the Computer to an Earlier Operating State Enabling System Restore Undoing the Last System Restore117 Click Performance and Maintenance and click System Resolving Software and Hardware IncompatibilitiesReinstalling Windows XP Reinstalling Microsoft Windows XPBefore You Reinstall Booting From the Operating System CDWindows XP Setup 120Reinstalling Drivers and Software 121Solving Problems Adding and Replacing Parts Adding Memory Captive screw 125Securing clips Per connector Memory module 126Replace the cover 127Adding a Mini PCI Card Mini PCI card/modem cover Captive screw 129Mini PCI card 130Adding a Modem 132 Pull-tabscrew Modem Modem cable 133Replacing the Hard Drive Hard drive screw 135Adding and Replacing Parts P e n d i System Information SpecificationsMicroprocessor PC CardCommunications Ports and Connectors139 Display VideoAudio 140Keyboard 141AC Adapter Battery142 Physical 143Environmental 144Viewing the System Setup Screens Standard SettingsOverview Commonly Used Options System Setup ScreensChanging the Boot Sequence 146147 Enabling the Infrared Sensor Changing Printer ModesChanging COM Ports 148Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyAnguilla Contacting DellDefinition of Third-Party Software and Peripherals Antigua and Barbuda151 152 Chile Santiago Canada North York, OntarioCayman Islands 153Costa Rica China XiamenColombia Czech Republic Prague Website support.euro.dell.com155 156 Ireland Cherrywood Website support.euro.dell.com Hong KongIndia 157Area Codes Local Numbers, Toll-Free Numbers Italy Milan Website support.euro.dell.comJamaica 158Korea Seoul Japan Kawasaki Website support.jp.dell.com159 Macao Latin AmericaLuxembourg Website support.euro.dell.com Malaysia PenangNetherlands Antilles MexicoMontserrat Netherlands Amsterdam Website support.euro.dell.com162 163 Sweden Upplands Vasby Website support.euro.dell.com Spain Madrid Website support.euro.dell.com164 165 Uruguay Dell.co.uk/lca/customerservicesBracknell Website support.euro.dell.com 166Virgin Islands A. Austin, TexasBusiness VenezuelaRegulatory Notices NOM Information Mexico Only 169What is not covered by this limited warranty? What is covered by this limited warranty?Limited Warranties and Return Policy How long does this limited warranty last? 171What will Dell do? What do I do if I need warranty service?172 How will you fix my product? What if I purchased a service contract?May I transfer the limited warranty? 173Total Satisfaction Return Policy U.S. Only 174175 176 177 Third-Party Software and Peripherals Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only 178Return Policy GuaranteeDell-Branded Peripheral Products ExclusionsLimitation and Statutory Rights Making a Claim180 Intel’s Three Year Limited Warranty 181182 What are Errata?D ex 183184 185 186
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