Dell 8500 manual If You Drop or Damage Your Computer, Resolving Other Technical Problems

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NOTE: See page 163 for information on your warranty coverage.

NOTE: See page 163 for information on your warranty coverage.

14Replace the battery.

15Turn on the computer and verify that it is working properly.

If the computer does not start, or if you cannot identify the damaged components, contact Dell (see page 150).

If You Drop or Damage Your Computer

1Save and close any open files, exit any open programs, and shut down the computer (see page 42).

2Disconnect the AC adapter from the computer and from the electrical outlet.

3Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

4Remove and reinstall the battery.

5Turn on the computer.

If the computer does not start, or if you cannot identify the damaged components, contact Dell (see page 150).

Resolving Other Technical Problems

GO T O T H E DE L L S U P P O R T W E B S I T E — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See page 149 for a description of the hardware and software support provided by Dell.

E-M A I L DE L L — Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See page 149 for a description of the hardware and software support provided by Dell.

CO N T A C T DE L L — If you cannot solve your problem using the Dell™ Support website or e-mail service, call Dell for technical assistance (see page 150). See page 149 for a description of the hardware and software support provided by Dell.

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Solving Problems