Dell 8500 manual Limited Warranties and Return Policy, What is covered by this limited warranty?

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Limited Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, the manufacturer guarantee for Latin America and the Caribbean, and the Intel® Pentium® and Celeron® warranty for the U.S. and Canada.

Limited Warranty for Dell-Branded Hardware Products (U.S. Only)

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software

Non-Dell-branded and Solution Provider Direct products and accessories

Problems that result from:

External causes such as accident, abuse, misuse, or problems with electrical power

Servicing not authorized by Dell

Usage that is not in accordance with product instructions

Failure to follow the product instructions or failure to perform preventive maintenance

Problems caused by using accessories, parts, or components not supplied by Dell

Products with missing or altered Service Tags or serial numbers

Products for which Dell has not received payment

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Appendix

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Contents Dell Inspiron Abbreviations and Acronyms Contents Checking the Charge on the Second Battery Setting Up the Docking Device to Connect to a NetworkUninterruptible Power Supplies Using the Keyboard and Touchpad Removing and Installing Devices WhileConnecting to Wireless Local Area Networks Connecting a Television to the ComputerConnecting to a Network Adapter Accessing Help Error Messages108 105107 109128 Reinstalling Microsoft Windows XP 119124 131Limited Warranty Terms for Dell-Branded Hardware Contents General Power Battery California Residents Air TravelEMC Instructions When Using Your Computer When Working Inside Your Computer Ergonomic Computing HabitsBattery Disposal Protecting Against Electrostatic DischargeWhen Using Your Computer Tour of Your Computer Mute button Display latch Power buttonFront View Track stickLight is flashing Tour of Your Computer Y B O a R D S T a T U S L I G H T S Left View Air vents Security cable slot Ieee 1394 connectorPC Card slot Audio connectors Infrared sensor D I O C O N N E C T O R S Right View Module bayBack View Video TV-out connectorAir vent Parallel connector Air vents USB connectors I D E O TV-O U T C O N N E C T O R Connects a parallel device, such as a printer Tour of Your Computer Hard drive Battery-bay latch releaseBottom View FanTour of Your Computer Setting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionModem and Internet Connection Problems If you have a CD, click Use the CD I got from an ISPTransferring Information to a New Computer Close the Phone and Modems Options windowSetting Up Your Computer Printer Cable Setting Up a PrinterConnecting a Parallel Printer Connecting a USB Printer Printer Problems Click Control Panel Click Printers and Other HardwareSurge Protectors Setting Up the Docking Device to Connect to a NetworkPower Protection Devices Line Conditioners Uninterruptible Power SuppliesTurning Off Your Computer Using Batteries Module Bay Devices Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterCharge Gauge Microsoft Windows Power MeterLow-Battery Warning Health GaugeCharging the Battery Removing a BatteryInstalling a Battery Removing and Installing a Reserve Battery Reserve battery Connector Power Problems Storing a BatteryChecking the Charge on the Second Battery About the Module BayStatus button on the charge gauge Second battery top If the Device Screw Is Not Installed Device latch releaseIf the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using Batteries and Module Bay Devices Using the Keyboard and Touchpad System Functions Numeric KeypadKeyboard Shortcuts CD or DVD Tray Radios Including Wireless Networking and BluetoothPower Management Display FunctionsSpeaker Functions Microsoft Windows Logo Key FunctionsTouch Pad Touch Pad or Mouse Problems Customizing the Touch PadExternal Keyboard Problems Unexpected CharactersUsing the Keyboard and Touchpad Using CDs, DVDs, Other Multimedia If you cannot play a CD, CD-RW, or DVD Using CDs and DVDsCD or DVD problems Sound and Speaker Problems Copying CDs Or offHelpful Tips Using Easy CD Creator BasicUsing Blank CD-R Discs or Blank CD-RW Discs How to Copy a CD Using CDs, DVDs, and Other Multimedia Pdif digital audio connector Connecting a Television to the ComputerVideo TV-out connector TV/digital audio adapter cable Video and Standard Audio TV/digital audio adapter cable Video cable Audio cableUsing CDs, DVDs, and Other Multimedia Video and Digital Audio Using CDs, DVDs, and Other Multimedia Composite Video and Standard Audio Using CDs, DVDs, and Other Multimedia Composite Video and Digital Audio Enabling the Display Settings for a Television ATI Video ControllerEnabling Dolby Digital 5.1 Audio for DVD Playback Enabling S/PDIF Digital AudioNvidia Video Controller Click Enable S/PDIF output Click Advanced Click Enable S/PDIF Enabling S/PDIF in the Windows Audio DriverUsing CDs, DVDs, and Other Multimedia Setting Up a Home and Office Network On computer Connecting to a Network AdapterNetwork adapter connector Network cableNetwork Setup Wizard Network ProblemsInfrastructure Network Connecting to Wireless Local Area NetworksDetermining your Network Type Connecting to a Network in Windows XP Wireless network properties window appears Networks areaSetting Up a Home and Office Network Finalizing your Network Connection Security Settings Click Properties Setting Up a Home and Office Network Click Properties 100 Solving Problems Finding Solutions 102103 104 Accessing HelpError Messages Click Control Panel Click Add or Remove Programs Video and Display ProblemsIf the display is blank If the display is difficult to read 106Click Appearance and Themes Scanner ProblemsIf only part of the display is readable Back of floppy disk Write-protected Not write-protected Drive ProblemsIf you cannot save a file to a floppy drive Under Error-checking, click Check Now Click Start PC Card ProblemsIf you have problems with a hard drive Error messages appear General Program ProblemsMail Problems Program crashesIf Your Computer Gets Wet Resolving Other Technical Problems If You Drop or Damage Your ComputerIdentifying Drivers What Is a Driver?Drivers Using the Drivers and Utilities CD Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback 114Manually Reinstalling Drivers for Windows XP 115Restoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point 117 Undoing the Last System RestoreEnabling System Restore Click Performance and Maintenance and click System Resolving Software and Hardware IncompatibilitiesReinstalling Windows XP Reinstalling Microsoft Windows XPBefore You Reinstall Booting From the Operating System CDWindows XP Setup 120Reinstalling Drivers and Software 121Solving Problems Adding and Replacing Parts Adding Memory Captive screw 125Securing clips Per connector Memory module 126Replace the cover 127Adding a Mini PCI Card Mini PCI card/modem cover Captive screw 129Mini PCI card 130Adding a Modem 132 Pull-tabscrew Modem Modem cable 133Replacing the Hard Drive Hard drive screw 135Adding and Replacing Parts P e n d i System Information SpecificationsMicroprocessor PC Card139 Ports and ConnectorsCommunications Display VideoAudio 140Keyboard 141142 BatteryAC Adapter Physical 143Environmental 144Overview Standard SettingsViewing the System Setup Screens Commonly Used Options System Setup ScreensChanging the Boot Sequence 146147 Enabling the Infrared Sensor Changing Printer ModesChanging COM Ports 148Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyAnguilla Contacting DellDefinition of Third-Party Software and Peripherals Antigua and Barbuda151 152 Chile Santiago Canada North York, OntarioCayman Islands 153Costa Rica China XiamenColombia Czech Republic Prague Website support.euro.dell.com155 156 Ireland Cherrywood Website support.euro.dell.com Hong KongIndia 157Area Codes Local Numbers, Toll-Free Numbers Italy Milan Website support.euro.dell.comJamaica 158159 Japan Kawasaki Website support.jp.dell.comKorea Seoul Macao Latin AmericaLuxembourg Website support.euro.dell.com Malaysia PenangNetherlands Antilles MexicoMontserrat Netherlands Amsterdam Website support.euro.dell.com162 163 164 Spain Madrid Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com 165 Uruguay Dell.co.uk/lca/customerservicesBracknell Website support.euro.dell.com 166Virgin Islands A. Austin, TexasBusiness VenezuelaRegulatory Notices NOM Information Mexico Only 169Limited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? How long does this limited warranty last? 171172 What do I do if I need warranty service?What will Dell do? How will you fix my product? What if I purchased a service contract?May I transfer the limited warranty? 173Total Satisfaction Return Policy U.S. Only 174175 176 177 Third-Party Software and Peripherals Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only 178Return Policy GuaranteeDell-Branded Peripheral Products Exclusions180 Making a ClaimLimitation and Statutory Rights Intel’s Three Year Limited Warranty 181182 What are Errata?D ex 183184 185 186
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