Dell 8500 manual A. Austin, Texas, Business, Virgin Islands, Venezuela, 167

Page 167

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

U.S.A. (Austin, Texas)

Automated Order-Status Service

toll-free: 1-800-433-9014

International Access Code: 011 AutoTech (portable and desktop computers)

toll-free: 1-800-247-9362

Country Code: 1

Consumer (Home and Home Office)

 

 

Technical Support

toll-free: 1-800-624-9896

 

Customer Service

toll-free: 1-800-624-9897

 

DellNet™ Service and Support

toll-free: 1-877-Dellnet

 

 

(1-877-335-5638)

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

 

Financial Services website: www.dellfinancialservices.com

 

 

Financial Services (lease/loans)

toll-free: 1-877-577-3355

 

Financial Services (Dell Preferred Accounts [DPA])

toll-free: 1-800-283-2210

 

Business

 

 

Customer Service and Technical Support

toll-free: 1-800-822-8965

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-695-8133

 

Projectors Technical Support

toll-free: 1-877-459-7298

 

Public (government, education, and healthcare)

 

 

Customer Service and Technical Support

toll-free: 1-800-456-3355

 

Employee Purchase Program (EPP) Customers

toll-free: 1-800-234-1490

 

Dell Sales

toll-free: 1-800-289-3355

 

 

or toll-free: 1-800-879-3355

 

Dell Outlet Store (Dell refurbished computers)

toll-free: 1-888-798-7561

 

Software and Peripherals Sales

toll-free: 1-800-671-3355

 

Spare Parts Sales

toll-free: 1-800-357-3355

 

Extended Service and Warranty Sales

toll-free: 1-800-247-4618

 

Fax

toll-free: 1-800-727-8320

 

Dell Services for the Deaf, Hard-of-Hearing, or

toll-free: 1-877-DELLTTY

 

Speech-Impaired

(1-877-335-5889)

 

 

 

 

 

U.S. Virgin Islands

General Support

1-877-673-3355

 

 

 

Venezuela

General Support

8001-3605

 

 

 

Appendix

167

Page 166 Page 168
Image 167
Page 166 Page 168
Contents Dell Inspiron Abbreviations and Acronyms Contents Checking the Charge on the Second Battery Setting Up the Docking Device to Connect to a NetworkUninterruptible Power Supplies Removing and Installing Devices While Using the Keyboard and TouchpadAccessing Help Error Messages Connecting a Television to the ComputerConnecting to a Network Adapter Connecting to Wireless Local Area Networks109 105107 108131 Reinstalling Microsoft Windows XP 119124 128Limited Warranty Terms for Dell-Branded Hardware Contents General Power Battery California Residents Air TravelEMC Instructions When Using Your Computer Ergonomic Computing Habits When Working Inside Your ComputerProtecting Against Electrostatic Discharge Battery DisposalWhen Using Your Computer Tour of Your Computer Track stick Display latch Power buttonFront View Mute buttonLight is flashing Tour of Your Computer Y B O a R D S T a T U S L I G H T S Left View Air vents Security cable slot Ieee 1394 connectorPC Card slot Audio connectors Infrared sensor D I O C O N N E C T O R S Module bay Right ViewBack View Video TV-out connectorAir vent Parallel connector Air vents USB connectors I D E O TV-O U T C O N N E C T O R Connects a parallel device, such as a printer Tour of Your Computer Fan Battery-bay latch releaseBottom View Hard driveTour of Your Computer Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetIf you have a CD, click Use the CD I got from an ISP Modem and Internet Connection ProblemsClose the Phone and Modems Options window Transferring Information to a New ComputerSetting Up Your Computer Printer Cable Setting Up a PrinterConnecting a Parallel Printer Connecting a USB Printer Click Control Panel Click Printers and Other Hardware Printer ProblemsSurge Protectors Setting Up the Docking Device to Connect to a NetworkPower Protection Devices Line Conditioners Uninterruptible Power SuppliesTurning Off Your Computer Using Batteries Module Bay Devices Battery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeHealth Gauge Microsoft Windows Power MeterLow-Battery Warning Charge GaugeRemoving a Battery Charging the BatteryInstalling a Battery Removing and Installing a Reserve Battery Reserve battery Connector Storing a Battery Power ProblemsAbout the Module Bay Checking the Charge on the Second BatteryStatus button on the charge gauge Second battery top Device latch release If the Device Screw Is Not InstalledIf the Device Screw Is Installed Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release Using Batteries and Module Bay Devices Using the Keyboard and Touchpad System Functions Numeric KeypadKeyboard Shortcuts Display Functions Radios Including Wireless Networking and BluetoothPower Management CD or DVD TrayMicrosoft Windows Logo Key Functions Speaker FunctionsTouch Pad Customizing the Touch Pad Touch Pad or Mouse ProblemsUnexpected Characters External Keyboard ProblemsUsing the Keyboard and Touchpad Using CDs, DVDs, Other Multimedia If you cannot play a CD, CD-RW, or DVD Using CDs and DVDsCD or DVD problems Sound and Speaker Problems Or off Copying CDsHelpful Tips Using Easy CD Creator BasicUsing Blank CD-R Discs or Blank CD-RW Discs How to Copy a CD Using CDs, DVDs, and Other Multimedia Pdif digital audio connector Connecting a Television to the ComputerVideo TV-out connector TV/digital audio adapter cable TV/digital audio adapter cable Video cable Audio cable Video and Standard AudioUsing CDs, DVDs, and Other Multimedia Video and Digital Audio Using CDs, DVDs, and Other Multimedia Composite Video and Standard Audio Using CDs, DVDs, and Other Multimedia Composite Video and Digital Audio ATI Video Controller Enabling the Display Settings for a TelevisionEnabling Dolby Digital 5.1 Audio for DVD Playback Enabling S/PDIF Digital AudioNvidia Video Controller Click Enable S/PDIF output Enabling S/PDIF in the Windows Audio Driver Click Advanced Click Enable S/PDIFUsing CDs, DVDs, and Other Multimedia Setting Up a Home and Office Network Network cable Connecting to a Network AdapterNetwork adapter connector On computerNetwork Problems Network Setup WizardInfrastructure Network Connecting to Wireless Local Area NetworksDetermining your Network Type Connecting to a Network in Windows XP Networks area Wireless network properties window appearsSetting Up a Home and Office Network Finalizing your Network Connection Security Settings Click Properties Setting Up a Home and Office Network Click Properties 100 Solving Problems 102 Finding Solutions103 104 Accessing HelpError Messages Click Control Panel Click Add or Remove Programs Video and Display ProblemsIf the display is blank 106 If the display is difficult to readClick Appearance and Themes Scanner ProblemsIf only part of the display is readable Back of floppy disk Write-protected Not write-protected Drive ProblemsIf you cannot save a file to a floppy drive Under Error-checking, click Check Now Click Start PC Card ProblemsIf you have problems with a hard drive Program crashes General Program ProblemsMail Problems Error messages appearIf Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical ProblemsIdentifying Drivers What Is a Driver?Drivers 114 Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Using the Drivers and Utilities CD115 Manually Reinstalling Drivers for Windows XPRestoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point 117 Undoing the Last System RestoreEnabling System Restore Resolving Software and Hardware Incompatibilities Click Performance and Maintenance and click SystemBooting From the Operating System CD Reinstalling Microsoft Windows XPBefore You Reinstall Reinstalling Windows XP120 Windows XP Setup121 Reinstalling Drivers and SoftwareSolving Problems Adding and Replacing Parts Adding Memory 125 Captive screw126 Securing clips Per connector Memory module127 Replace the coverAdding a Mini PCI Card 129 Mini PCI card/modem cover Captive screw130 Mini PCI cardAdding a Modem 132 133 Pull-tabscrew Modem Modem cableReplacing the Hard Drive 135 Hard drive screwAdding and Replacing Parts P e n d i PC Card SpecificationsMicroprocessor System Information139 Ports and ConnectorsCommunications 140 VideoAudio Display141 Keyboard142 BatteryAC Adapter 143 Physical144 EnvironmentalOverview Standard SettingsViewing the System Setup Screens 146 System Setup ScreensChanging the Boot Sequence Commonly Used Options147 148 Changing Printer ModesChanging COM Ports Enabling the Infrared SensorDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsAntigua and Barbuda Contacting DellDefinition of Third-Party Software and Peripherals Anguilla151 152 153 Canada North York, OntarioCayman Islands Chile SantiagoCzech Republic Prague Website support.euro.dell.com China XiamenColombia Costa Rica155 156 157 Hong KongIndia Ireland Cherrywood Website support.euro.dell.com158 Italy Milan Website support.euro.dell.comJamaica Area Codes Local Numbers, Toll-Free Numbers159 Japan Kawasaki Website support.jp.dell.comKorea Seoul Malaysia Penang Latin AmericaLuxembourg Website support.euro.dell.com MacaoNetherlands Amsterdam Website support.euro.dell.com MexicoMontserrat Netherlands Antilles162 163 164 Spain Madrid Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com 165 166 Dell.co.uk/lca/customerservicesBracknell Website support.euro.dell.com UruguayVenezuela A. Austin, TexasBusiness Virgin IslandsRegulatory Notices 169 NOM Information Mexico OnlyLimited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? 171 How long does this limited warranty last?172 What do I do if I need warranty service?What will Dell do? 173 What if I purchased a service contract?May I transfer the limited warranty? How will you fix my product?174 Total Satisfaction Return Policy U.S. Only175 176 177 178 Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only Third-Party Software and Peripherals ProductsExclusions GuaranteeDell-Branded Peripheral Products Return Policy180 Making a ClaimLimitation and Statutory Rights 181 Intel’s Three Year Limited WarrantyWhat are Errata? 182183 D ex184 185 186
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