Dell 10-ST2E manual Troubleshooting Your Computer, Enhanced Pre-boot System Assessment ePSA

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Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer.

Enhanced Pre-boot System Assessment (ePSA)

The ePSA is a diagnostic utility available on your computer. This utility includes a series of tests for a computer's hardware. You can run these tests even if the computer lacks any media (hard drive, optical drive, etc.). If a ePSA-tested component fails, the system displays an error code and generates a beep code.

Features

Graphical User Interface

Automatic Default Operation- runs test on all devices, allowing a user to interrupt and select any device

Checks the Master Boot Record for readiness to boot into a full OS environment

Tablet panel test

Video memory test

Battery test

Charger test

Event log scan

Multiprocessor cache test

Running the ePSA Diagnostic Utility

NOTE: The following steps can be used to run the ePSA diagnostic utility in DOS mode without using an external keyboard.

1.Power on the system and immediately press the <Power> + <Start> buttons simultaneously for a second.

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Contents Regulatory Model T05G Regulatory Type T05G001 Dell Inc Contents Running the ePSA Diagnostic Utility Before Working Inside Your Computer Working on Your ComputerAfter Working Inside Your Computer Turning Off Your ComputerPage Page Removing and Installing Components Recommended ToolsInternal View Installing the Base Cover Removing the BatteryRemoving the Base Cover Removing the Front Camera Installing the BatteryRemoving the Speakers Installing the Front CameraPage Removing the Docking Board Installing the SpeakersInstalling the Docking Board Removing the System Board Installing the System BoardRemoving the Rear Camera Installing the Rear CameraRemoving the Coin-Cell Battery Installing the Coin-Cell BatteryRemoving the Volume-Button Board Installing the Volume-Button Board Page Keystroke Action Esc System SetupEntering System Setup Bios System Setup NavigationSystem Setup Bios Options Boot MenuEnable/Disable Rear Camera Device Option Function USB ConfigurationDefault Enabled Enable/Disable Front Camera DeviceOption Description System PasswordPassword Change Non-Admin Setup ChangesOption Description Multi Core Support Option Description Admin Setup LockoutOption Function Secure Boot Expert Key ManagementOption Description Service Tag Enable F12 Boot Option menu DefaultEnable Intel Virtualization Technology Default Option Description Wireless Device EnableTroubleshooting Your Computer Enhanced Pre-boot System Assessment ePSARunning the ePSA Diagnostic Utility Page Beep Codes Code Cause and Troubleshooting StepsNo memory detected LED Error CodesCode Page Specifications SpecificationsCommunications Ports and ConnectorsBattery VideoEnvironmental PhysicalAirborne contaminant level Contacting Dell Contacting Dell