Dell 1000 owner manual Before Working Inside Your Computer, Mail, Modem, and Internet Problems

8 Removing the Hard Drive

Before You Begin	39
Turning Off Your Computer	39
Before Working Inside Your Computer	39
Hard Drive	40

9 Solving Problems

Dell Diagnostics	43
When to Use the Dell Diagnostics	43
Drive Problems	45
CD and DVD drive problems	45
If you there is no audio	46
If you hear an unfamiliar scraping or grinding sound	46
Hard drive problems	46
E-Mail, Modem, and Internet Problems	46
Error Messages	48
Keyboard Problems	49
External Keyboard Problems	49
Unexpected Characters	50
Lockups and Software Problems	50
The computer does not start up	50
The computer stops responding	50
Slow computer performance or problems connecting to the Internet. . . 51
A program stops responding	51
A program crashes repeatedly	51
A program is designed for an earlier Windows operating system	51
A solid blue screen appears	51
Other software problems	52
Memory Problems	52
Network Problems	53
PC Card Problems	53
Power Problems	53

Contents

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