Dell 1000 81-44-556-4162, 81-44-520-1435, Toll-free0120-198-433, 81-44-556-3894, 81-44-556-3468

Page 83

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Japan (Kawasaki)

Website: support.jp.dell.com

 

International Access Code: 001

Technical Support (servers)

toll-free: 0120-198-498

Country Code: 81

Technical Support outside of Japan (servers)

81-44-556-4162

City Code: 44

Technical Support (Dimension and Inspiron)

toll-free: 0120-198-226

 

Technical Support outside of Japan (Dimension and

81-44-520-1435

 

Inspiron)

 

 

Technical Support (Dell Precision, OptiPlex, and

toll-free:0120-198-433

 

Latitude)

 

 

Technical Support outside of Japan (Dell Precision,

81-44-556-3894

 

OptiPlex, and Latitude)

 

 

Technical Support (PDAs, projectors, printers,

toll-free: 0120-981-690

 

routers)

 

 

Technical Support outside of Japan (PDAs,

81-44-556-3468

 

projectors, printers, routers)

 

 

Faxbox Service

044-556-3490

 

24-Hour Automated Order Service

044-556-3801

 

Customer Care

044-556-4240

 

Business Sales Division (up to 400 employees)

044-556-1465

 

Preferred Accounts Division Sales (over 400

044-556-3433

 

employees)

 

 

Large Corporate Accounts Sales (over 3500

044-556-3430

 

employees)

 

 

Public Sales (government agencies, educational

044-556-1469

 

institutions, and medical institutions)

 

 

Global Segment Japan

044-556-3469

 

Individual User

044-556-1760

 

Switchboard

044-556-4300

 

 

 

Korea (Seoul)

Technical Support

toll-free: 080-200-3800

International Access Code: 001

Sales

toll-free: 080-200-3600

Country Code: 82

Customer Service (Penang, Malaysia)

604 633 4949

City Code: 2

Fax

2194-6202

 

Switchboard

2194-6000

 

Technical Support (Electronics and Accessories)

toll-free: 080-200-3801

 

 

 

Appendix

83

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell InspironAbbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Using the Keyboard and Touch PadIf you hear an unfamiliar scraping or grinding sound Mail, Modem, and Internet ProblemsBefore Working Inside Your Computer Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreIf only part of the display is readable Contents Contents How to use standby mode and hibernate mode What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows How to play CDs and DVDsUpdates Use the Service Tag toComputer when you Order status, warranty, and repair informationFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon Finding Information About Your Computer About Your ComputerFront View Display latch releaseDevice Status Lights Hard Drive and Keyboard Status Lights Left Side View Audio connectorsBack View BatteryRight Side View USB Connectors Video Connector Fan Cover BatteryBottom View Memory moduleSetting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet ConnectionPrinter Cable Setting Up a PrinterConnecting a USB Printer Surge Protectors Power Protection DevicesUSB connector on computer Line Conditioners Uninterruptible Power SuppliesUsing a Battery Using a BatteryBattery Performance Low-Battery Warning Checking the Battery ChargeCharging the Battery Recalibrating a BatteryUsing a Battery Storing a Battery Removing a BatteryInstalling a Battery Using CDs, DVDs, and Other Multimedia Using CDs, DVDs, and Other MultimediaUsing CDs and DVDs How to Copy a CDHelpful Tips Using Blank CD-Rs and CD-RWsNumeric keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Numeric KeypadSpeaker Functions Key CombinationsSystem Functions Display FunctionsCustomizing the Touch Pad Touch PadUsing the Keyboard and Touch Pad PC Card Types Using PC CardsInstalling a PC Card Using PC CardsPC Card Removing a PC CardSetting Up a Network Setting Up a NetworkConnecting to a Network Adapter Network Setup Wizard Before Working Inside Your Computer Removing the Hard DriveBefore You Begin Turning Off Your ComputerHard Drive Cover Hard drive Hard driveRemoving the Hard Drive Dell Diagnostics Main Menu Solving ProblemsDell Diagnostics When to Use the Dell DiagnosticsTab Function CD and DVD drive problems Drive ProblemsIf you there is no audio Mail, Modem, and Internet ProblemsSolving Problems Error Messages External Keyboard Problems Keyboard ProblemsComputer stops responding Lockups and Software ProblemsUnexpected Characters Computer does not start upSolid blue screen appears Program crashes repeatedlyProgram is designed for an earlier Windows operating system Other software problems Memory ProblemsPower Problems Network ProblemsPC Card Problems Solving Problems Scanner Problems Printer ProblemsNo sound from external speakers Sound and Speaker ProblemsNo sound from integrated speakers No sound from headphones If the display is blank Touch Pad or Mouse ProblemsVideo and Display Problems If the display is difficult to read Identifying Drivers What Is a Driver?Drivers If only part of the display is readableManually Reinstalling Drivers Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Restoring Your Operating System Using Microsoft Windows XP System RestoreCreating a Restore Point Resolving Software and Hardware IncompatibilitiesRestoring the Computer to an Earlier Operating State Undoing the Last System RestoreEnabling System Restore Using Dell PC Restore by Symantec Removing PC Restore Solving Problems System Information SpecificationsAppendix ProcessorType Ports and ConnectorsMemory CommunicationsDisplay AudioInternal ExternalStorage KeyboardDepth OperatingLithium-ion battery Appendix NiMH battery With 14.1-inch displayLithium-ion battery With 15-inch display NiMH battery With 15-inch displayEnvironmental Using the System Setup ProgramOverview Commonly Used Options Viewing the System Setup ScreensSystem Setup Screens Changing the Boot SequenceDell Technical Support Policy U.S. Only Performing a One-Time BootDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContacting Dell 0660 300-655-5330820 240 530 0800 90 02 481 9202 713 15 02 481 91980-9-15-3978 592 81801-899-753-0777 225377023 3287W . d e l l . c o m s u p p o r t . d e l l . c o m 2108129811 00800-44 14 9500800-44 14 00 2108129810W . d e l l . c o m s u p p o r t . d e l l . c o m 81-44-556-3894 81-44-556-416281-44-520-1435 Toll-free0120-198-433Toll-free 0800 512Or 512 3420808075020 674 45 001-877-384-897950-81-8800 001-800-882-15190800-50-669 67123162298 001-800-507-0962011 709 Toll-free 1800 39402 5441 420 22537W . d e l l . c o m s u p p o r t . d e l l . c o m Toll-free 1800 006 Toll-free 1800 0060Toll-free 1800 0600 01344 860 01344 3738001-3605 Toll-free 1-877-DellnetClass a Class B Macrovision Product NoticeFCC Notices U.S. Only FCC Identification Information Appendix Index IndexSee hard drive Index Index Index
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