Dell 1000 owner manual Printer Problems, Scanner Problems

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Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

NOTE: If you need technical assistance for your Dell printer, contact Dell (see page 92). Use the code available on the Service Tag located on your printer to direct your call when contacting

technical support.

C H E C K T H E P R I N T E R D O C U M E N T A T I O N See the printer documentation for setup and troubleshooting information.

E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N

C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S

See the printer documentation for cable connection information.

Ensure that the printer cables are securely connected to the printer and the computer (see page 22).

TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S

1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers.

If the printer is listed, right-click the printer icon.

3 Click Properties and click the Ports tab. Ensure that the Print to the following port(s): setting is USB.

R E I N S T A L L T H E P R I N T E R D R I V E R See the printer documentation for instructions.

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

C H E C K T H E S C A N N E R D O C U M E N T A T I O N See the scanner documentation for setup and troubleshooting information.

Solving Problems

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell InspironAbbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Using the Keyboard and Touch PadBefore Working Inside Your Computer Mail, Modem, and Internet ProblemsIf you hear an unfamiliar scraping or grinding sound If only part of the display is readable Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Contents Contents How to use standby mode and hibernate mode What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows How to play CDs and DVDsUpdates Use the Service Tag toComputer when you Order status, warranty, and repair informationClick the arrow icon Click the topic that describes your problemFollow the instructions on the screen Finding Information About Your Computer About Your ComputerFront View Display latch releaseDevice Status Lights Hard Drive and Keyboard Status Lights Left Side View Audio connectorsRight Side View BatteryBack View USB Connectors Video Connector Fan Cover BatteryBottom View Memory moduleSetting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet ConnectionConnecting a USB Printer Setting Up a PrinterPrinter Cable USB connector on computer Power Protection DevicesSurge Protectors Line Conditioners Uninterruptible Power SuppliesBattery Performance Using a BatteryUsing a Battery Low-Battery Warning Checking the Battery ChargeCharging the Battery Recalibrating a BatteryUsing a Battery Installing a Battery Removing a BatteryStoring a Battery Using CDs, DVDs, and Other Multimedia Using CDs, DVDs, and Other MultimediaUsing CDs and DVDs How to Copy a CDHelpful Tips Using Blank CD-Rs and CD-RWsNumeric keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Numeric KeypadSpeaker Functions Key CombinationsSystem Functions Display FunctionsCustomizing the Touch Pad Touch PadUsing the Keyboard and Touch Pad PC Card Types Using PC CardsInstalling a PC Card Using PC CardsPC Card Removing a PC CardConnecting to a Network Adapter Setting Up a NetworkSetting Up a Network Network Setup Wizard Before Working Inside Your Computer Removing the Hard DriveBefore You Begin Turning Off Your ComputerHard Drive Cover Hard drive Hard driveRemoving the Hard Drive Dell Diagnostics Main Menu Solving ProblemsDell Diagnostics When to Use the Dell DiagnosticsTab Function CD and DVD drive problems Drive ProblemsIf you there is no audio Mail, Modem, and Internet ProblemsSolving Problems Error Messages External Keyboard Problems Keyboard ProblemsComputer stops responding Lockups and Software ProblemsUnexpected Characters Computer does not start upProgram is designed for an earlier Windows operating system Program crashes repeatedlySolid blue screen appears Other software problems Memory ProblemsPC Card Problems Network ProblemsPower Problems Solving Problems Scanner Problems Printer ProblemsNo sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers No sound from headphones Video and Display Problems Touch Pad or Mouse ProblemsIf the display is blank If the display is difficult to read Identifying Drivers What Is a Driver?Drivers If only part of the display is readableUsing Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesManually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows XP System RestoreCreating a Restore Point Resolving Software and Hardware IncompatibilitiesEnabling System Restore Undoing the Last System RestoreRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Removing PC Restore Solving Problems System Information SpecificationsAppendix ProcessorType Ports and ConnectorsMemory CommunicationsDisplay AudioInternal ExternalStorage KeyboardDepth OperatingLithium-ion battery Appendix NiMH battery With 14.1-inch displayLithium-ion battery With 15-inch display NiMH battery With 15-inch displayOverview Using the System Setup ProgramEnvironmental Commonly Used Options Viewing the System Setup ScreensSystem Setup Screens Changing the Boot SequenceDell Technical Support Policy U.S. Only Performing a One-Time BootContacting Dell Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals 0820 240 530 300-655-5330660 0800 90 02 481 9202 713 15 02 481 91980-9-15-3978 592 81801-899-753-0777 225377023 3287W . d e l l . c o m s u p p o r t . d e l l . c o m 2108129811 00800-44 14 9500800-44 14 00 2108129810W . d e l l . c o m s u p p o r t . d e l l . c o m 81-44-556-3894 81-44-556-416281-44-520-1435 Toll-free0120-198-433Toll-free 0800 512Or 512 3420808075020 674 45 001-877-384-897950-81-8800 001-800-882-15190800-50-669 67123162298 001-800-507-0962011 709 Toll-free 1800 39402 5441 420 22537W . d e l l . c o m s u p p o r t . d e l l . c o m Toll-free 1800 0600 Toll-free 1800 0060Toll-free 1800 006 01344 860 01344 3738001-3605 Toll-free 1-877-DellnetFCC Notices U.S. Only Macrovision Product NoticeClass a Class B FCC Identification Information Appendix See hard drive IndexIndex Index Index Index
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