Dell 1000 Microsoft Windows License Label, Use the Service Tag to, Identify your, Support

Page 10

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

What Are You Looking For?

Find It Here

 

 

• Service Tag and Express Service Code

Service Tag and Microsoft Windows License

• Microsoft Windows License Label

These labels are located on the bottom of your computer.

 

• Use the Service Tag to

 

identify your

 

computer when you

 

use support.dell.com

 

or contact technical

 

support.

 

• Enter the Express Service Code to direct your call when

 

contacting technical support.

 

 

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, online courses, frequently asked

NOTE: Select your region to view the appropriate support

questions

site.

• Community — Online discussion with other Dell

NOTE: Corporate, government, and education customers

customers

can also use the customized Dell Premier Support website

• Upgrades — Upgrade information for components, such

at premier.support.dell.com. The website may not be

as memory, the hard drive, and the operating system

available in all regions.

• Customer Care — Contact information, service call and

 

order status, warranty, and repair information

 

• Service and support — Service call status and support

 

history, service contract, online discussions with

 

technical support

 

• Reference — Computer documentation, details on my

 

computer configuration, product specifications, and

 

white papers

 

• Downloads — Certified drivers, patches, and software

 

updates

 

• If you reinstall the operating system for your computer,

 

you should also reinstall the NSS utility. NSS provides

 

critical updates for your operating system and support

 

for Dell™ 3.5-inch USB floppy drives, Intel®

 

Pentium® M processors, optical drives, and USB

 

devices. NSS is necessary for correct operation of your

 

Dell computer. The software automatically detects your

 

computer and operating system and installs the updates

 

appropriate for your configuration.

 

10

Finding Information

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Contents Dell Inspiron W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Using the Keyboard and Touch Pad Microsoft Windows Logo Key FunctionsBefore Working Inside Your Computer Mail, Modem, and Internet ProblemsIf you hear an unfamiliar scraping or grinding sound If only part of the display is readable Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Contents Contents How to play CDs and DVDs What Are You Looking For? Find It Here Warranty informationTips on using Microsoft Windows How to use standby mode and hibernate modeOrder status, warranty, and repair information Use the Service Tag toComputer when you UpdatesClick the arrow icon Click the topic that describes your problemFollow the instructions on the screen Finding Information Display latch release About Your ComputerFront View About Your ComputerDevice Status Lights Hard Drive and Keyboard Status Lights Audio connectors Left Side ViewRight Side View BatteryBack View USB Connectors Video Connector Memory module Cover BatteryBottom View FanSetting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your ComputerConnecting a USB Printer Setting Up a PrinterPrinter Cable USB connector on computer Power Protection DevicesSurge Protectors Uninterruptible Power Supplies Line ConditionersBattery Performance Using a BatteryUsing a Battery Recalibrating a Battery Checking the Battery ChargeCharging the Battery Low-Battery WarningUsing a Battery Installing a Battery Removing a BatteryStoring a Battery How to Copy a CD Using CDs, DVDs, and Other MultimediaUsing CDs and DVDs Using CDs, DVDs, and Other MultimediaUsing Blank CD-Rs and CD-RWs Helpful TipsNumeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Numeric keypadDisplay Functions Key CombinationsSystem Functions Speaker FunctionsTouch Pad Customizing the Touch PadUsing the Keyboard and Touch Pad Using PC Cards Using PC CardsInstalling a PC Card PC Card TypesRemoving a PC Card PC CardConnecting to a Network Adapter Setting Up a NetworkSetting Up a Network Network Setup Wizard Turning Off Your Computer Removing the Hard DriveBefore You Begin Before Working Inside Your ComputerHard Drive Hard drive Cover Hard driveRemoving the Hard Drive When to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Dell Diagnostics Main MenuTab Function Drive Problems CD and DVD drive problemsMail, Modem, and Internet Problems If you there is no audioSolving Problems Error Messages Keyboard Problems External Keyboard ProblemsComputer does not start up Lockups and Software ProblemsUnexpected Characters Computer stops respondingProgram is designed for an earlier Windows operating system Program crashes repeatedlySolid blue screen appears Memory Problems Other software problemsPC Card Problems Network ProblemsPower Problems Solving Problems Printer Problems Scanner ProblemsNo sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers No sound from headphones Video and Display Problems Touch Pad or Mouse ProblemsIf the display is blank If the display is difficult to read If only part of the display is readable What Is a Driver?Drivers Identifying DriversUsing Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesManually Reinstalling Drivers Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring Your Operating SystemEnabling System Restore Undoing the Last System RestoreRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Removing PC Restore Solving Problems Processor SpecificationsAppendix System InformationCommunications Ports and ConnectorsMemory TypeExternal AudioInternal DisplayOperating KeyboardDepth StorageNiMH battery With 15-inch display NiMH battery With 14.1-inch displayLithium-ion battery With 15-inch display Lithium-ion battery AppendixOverview Using the System Setup ProgramEnvironmental Changing the Boot Sequence Viewing the System Setup ScreensSystem Setup Screens Commonly Used OptionsPerforming a One-Time Boot Dell Technical Support Policy U.S. OnlyContacting Dell Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals 0820 240 530 300-655-5330660 02 481 91 02 481 9202 713 15 0800 90592 818 980-9-15-39783287 225377023 01-899-753-0777W . d e l l . c o m s u p p o r t . d e l l . c o m 2108129810 00800-44 14 9500800-44 14 00 2108129811W . d e l l . c o m s u p p o r t . d e l l . c o m Toll-free0120-198-433 81-44-556-416281-44-520-1435 81-44-556-38943420808075 512Or 512 Toll-free 0800001-800-882-1519 001-877-384-897950-81-8800 020 674 45001-800-507-0962 67123162298 0800-50-669420 22537 Toll-free 1800 39402 5441 011 709W . d e l l . c o m s u p p o r t . d e l l . c o m Toll-free 1800 0600 Toll-free 1800 0060Toll-free 1800 006 01344 373 01344 860Toll-free 1-877-Dellnet 8001-3605FCC Notices U.S. Only Macrovision Product NoticeClass a Class B FCC Identification Information Appendix See hard drive IndexIndex Index Index Index
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