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Correct communication problems between the printer and the computer -
Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer.
Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer power cable into the electrical outlet and turn on the printer.
Restart your computer.
Set your printer as the default printer -
Windows XP
1.Click Start Printers and Faxes.
2.
Windows 2000
1.Click Start Settings
Printers.
2.
Printer won't print and print jobs are stuck in print queue -
Check for multiple instances of the printer installed on your computer.
1.In Windows XP, click Start Printers and Faxes.
In Windows 2000, click Start Settings
Printers.
2.Check for multiple printer objects for your Dell printer
(Copy 1), Dell 942 (Copy 2), etc.
3.Print a job to each of these print objects to see which printer is active.
4.Set that print object as the default printer by
5.Delete the other copies of the print object by Delete.
To prevent multiple instances of your Dell printer in your Printers folder, make sure when disconnecting and reconnecting the printer from your computer that you always plug the USB cable back into the same USB port that was originally used for the Dell printer. Also, do not install the Dell printer drivers multiple times from your printer CD.
Removing and Reinstalling Software
If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
1.Click StartPrograms or All Programs
Dell Printers
Dell Photo AIO Printer 942
Uninstall Dell Photo AIO Printer 942.
2.Follow the instructions on the screen.
3. Restart your computer.