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Contents Dell 1355cn/1355cnw Multifunction Color Printer Users Guide Page Contents Automatic Document Feeder ADF Setting Up Printer Printer SetupConnecting the Telephone Line Setting Up for Shared Printing Inserting the Drivers and Utility CDUsing Your Printer 121194 Identifying Print Media and Specifications 196189 195Printing, Copying, Scanning, and Faxing 233 231232 235Scanning Using the Twain Driver Changing the Default SettingsSetting the Power Saver Timer Option Using a Scanner on the Network291 289290 294319 311316 320357 333356 Understanding the Printer Menus 430 Adding Roles of Print ServicesOperating System Compatibility 429 439 Identifying the Location of Paper Jams Cleaning the ADF Feed Roller 456454 Clearing Paper Jams From the ADFAppendix Dell Technical Support Policy504 Contents Before Beginning Page Page United States Government Restricted Rights Dell 1355cn/1355cnw Multifunction Color Printer Users Guide Dell 1355cn/1355cnw Multifunction Color Printer Users Guide Finding Information What are you looking for? Find it hereHow to set up my printer Operating your printerExpress Service Code Service Tag Finding Information Product Features Scanning to a USB Storage Device Multiple-Up 2-in-1 CopyPrint From USB Memory USB Direct PrintPrinting Through Wireless Connection Wireless Print Product Features About the Printer Front ViewRear View Space Requirements100 mm/3.94 inches 596 mm/23.46 inches 132 mm/5.20 inches Securing the Printer Automatic Document Feeder ADFOperator Panel Ordering Supplies Dell supplies web site appears Setting Up Printer Printer Setup Page Removing Packaging Material Removing Packaging Material Connecting Your Printer Connection type Connection specificationsUSB Cable Connecting Printer to Computer or NetworkDirect Connection Network Connection Ethernet port Turning On the Printer Connecting the Telephone Line Phone connector Yellow terminator Connecting Your Printer Connecting Your Printer Setting the IP Address Setting Initial Settings on the Operator PanelSetting the IP Address Assigning an IP Address for IPv4 Mode Operator Panel Tool Box Verifying the IP Settings Click the Printer Maintenance tabPrinting and Checking the Printer Settings Click the Printer Settings Report tabSetting the IP Address Loading Paper Loading Print Media in the Multipurpose Feeder MPFLoading Paper Loading Paper Loading Paper Loading Paper Loading Paper Loading Paper Loading Print Media in the Priority Sheet Inserter PSI Loading Paper Loading Paper Installing Printer Drivers on Computers Running Windows Click Start→ Help and Support Disabling the firewall before installing your printerInserting the Drivers and Utility CD For installing XML Paper Specification XPS printer driver Direct Connection SetupFor installing host-based printer driver Click Software InstallationClick Add a local printer Windows Server 2008 or Windows Server 2008 64-bit EditionClick Start→ Devices and Printers Click Add a printer For installing host-based printer driver Network Connection SetupNetwork Printer Setup on a Local Network For installing XML Paper Specification XPS printer driver Windows Vista or Windows Vista 64-bit EditionWindows Server 2008 or Windows Server 2008 64-bit Edition Windows Server 2008 R2 Windows 7 or Windows 7 64-bit Edition Network Printer Setup on a Remote Network Before InstallationClick Windows Firewall Click Change settings Click Continue For Windows Vista Click Start → Control PanelRight-clickRemote Registry and select Properties For Windows Server Click Start → Control Panel Click Yes in User Account Control dialog boxClick Save changes Network an Sharing Center screen appearsInstalling the Printer Driver Specification 2PSK AESUsing Wizard Setup to Configure Wireless Settings Wizard Setup through USB connection Advanced Setup throughClick Guided Setup Click Connect Your Printer Displaying Configure Wireless Settings Screen Using Advanced Setup to Configure Wireless SettingsClick Start installation Select a connection method from the following Ethernet Cable Advanced Configuration Tool screen appearsSelect Type of wireless network Subnet Mask Gateway AddressConfigure the IPv4 Settings and IPv6 Settings WPS-PIN WPS-PBC Operator Panel Installing Printer Drivers on Computers Running Windows Dell Printer Configuration Web Tool Setting up your computer for wireless connectivity Installing Printer Drivers on Computers Running Windows IP Address 169.254.000.041∗ 100 101 For Windows XP and Windows Server 102103 104 105 106 Setting Up for Shared Printing 107108 For Windows Vista, Windows Vista 64-bit EditionFor Windows Server 2008, Windows Server 2008 64-bit Edition 109 Point and PrintClick Start → Devices and Printers 110 Close My Network Places→ Printers and Faxes Click Install driver 111Peer-to-Peer 112113 114 115 116 When Using Bonjour Installing the Drivers and SoftwareWhen Using a USB connection Adding a Printer on Mac OS X 10.5 or Later VersionsSelect Line Printer Daemon LPD for Protocol When Using IP PrintingAdding a Printer on Mac OS X 118Start the Printer Setup Utility Start Printer Setup UtilityClick Default Browser in the Printer Browser dialog box 119Select the model of your printer for Print Using 120Using Your Printer 121122 Overview 123124 Click the Printer Settings Report tabTool Box Using the Dell Printer Configuration Web Tool Setting Up the Dell Printer Configuration Web Tool Setting Up From Web Browser 127128 Click Connection → SettingsFor Firefox 2.0 or Later Click AdvancedDisplay Format Setting Up From Operator PanelSelect the Automatic proxy configuration URL check box Top FrameLeft Frame 130131 132 Right FrameButtons in the Right Frame 133 Changing the Settings of the Menu ItemsDetails of the Menu Items 134 Printer Status 135136 Printer Events137 Printer JobsJob List Displays the processing speed138 Printer SettingsCompleted Jobs Printer Settings Report 139140 141 142 143 144 145 146 Which can be accessed from Order Supplies atWhen the paper is loaded in the MPF Left frameSleep Auto Reset Values Power SaverTimer Sleep*1 147148 149 Function Enabled PurposePassword Secure Receive Purpose Values Color Re-enter Enter the new password again to confirm Password150 CustomAuto 151Values Multiple-Up Off ID CopyFine Values Resolution Standard152 Super FineAnswer Values Receive Mode Telephone153 MachineRedial Attempts When Receive Mode is set to Telephone/Fax154 Tone Receive Fax HeaderPrinter Maintenance 155156 Values Plain157 158 159 Supplies at in the left frame Print Server Settings160 Print Server Reports 161162 TCP/IP163 LPD164 165 166 167 Infrastructure Values Wireless168 Link Channel169 170 171 172 173 174 175 176 177 SMB Client Connection Other Features178 Memory Capability Restart printerFax/E-mail Print VolumeAddress Book 179180 Change 181Confirm FAX Speed Settings Restore Settings182 Dial183 Values Mail GroupServer Address 184Share Name 185Server Type Server PathTray Settings 186187 188 Paper Paper CharacteristicsPrint Media Guidelines Recommended Paper 191 Unacceptable PaperSelecting Paper 192 Selecting Preprinted Media and LetterheadPrinting on Letterhead 193 Loading LetterheadSelecting Pre-Punched Paper Envelopes 194Labels 195Supported Paper Sizes Identifying Print Media and SpecificationsStoring Print Media 196Seflef 197Media Multipurpose Feeder Supported Paper Types198 199 Paper Type SpecificationsPaper type Weight gsm Remarks 200 Capacity Print Media DimensionsLoading Print Media 201202 203 204 205 206 207 When Loading Envelope#10, DL, or MonarchLoading an Envelope in the Multipurpose Feeder MPF When Loading C5 208209 210 211 212 213 Loading an Envelope in the Priority Sheet Inserter PSI 214215 216 217 218 Manual Duplex Printing Windows Printer Driver OnlyMultipurpose Feeder MPF Priority Sheet Inserter PSI 219220 Using the Output Tray Extension 221222 Copy button Using the Operator Panel ButtonsOperator Panel Fax button224 Menu button Printing a Panel SettingsScan button 225226 227 228 Sending a Job to Print PrintingTips for Successful Printing Tips on Storing Print MediaCanceling a Job From the Computer Running Windows Canceling a Print JobCanceling From the Operator Panel Canceling a Job From the TaskbarSupported File Formats Direct Print Using the USB Storage DeviceCanceling a Job From the Desktop 231232 Printing a System SettingsPrinting a Report Adjusting the Language Printer SettingsUsing the Tool Box to Change the Printer Settings From the Printer Operator PanelFrom Your Computer 234Preparing a Document CopyingLoading Paper for Copying Making Copies From the Document Glass236 Making Copies From the ADF 237Color Setting Copy OptionsNumber of Copies 238Collated 239200% A5→A4 141% A5→B5 122% 100% Reduce/Enlarge240 B5→A5 81% A4→A5 70% 50% Document Size241 Original Type 242Photo Suitable for documents with photos Lighter/Darker243 244 SharpnessAuto Exposure Multiple-Up 245246 Margin Top/Bottom 24750 mm/0.0 Inch Margin Left/Right248 Specify the value in increments of 1 mm/0.1 inch Margin Middle249 Inch 50 mm250 Changing the Default SettingsSetting the Power Saver Timer Option 251 252 Scanning Overview Type ResolutionScanning 253Scanning From the Operator Panel 254Scanning Using the Twain Driver 255256 Scanning Using the Windows Image Acquisition WIA Driver 257258 259 Using a Scanner on the NetworkOverview Computer FTP Server260 261 Confirming a Login name and PasswordWhen using SMB Specifying a Destination to Store the Document Click System Preferences → Accounts Select Change PasswordWhen using FTP 262263 Select Allow network users to change my files 264Select Folder Options from Tools 265266 267 268 269 270 Open System Preferences, and then click Sharing Configuring the Printer SettingsFrom the Dell Printer Configuration Web Tool 271Click the Server Address tab 272273 274 Server Port Login Name275 276 From the Address Book EditorClick Tool → New Printer Address Book → Server Settings wizard 277For Server FTP 278For Computer SMB PathSending the Scanned File on the Network Confirm LoginPassword Port Number 279Scanning to USB Storage Device 280Click Address Book Setting an E-Mail Address BookSending an E-Mail with the Scanned Image 281282 Click the Apply New Settings buttonSending an E-mail With the Scanned File 283 284 Keypad Letters and Numbers Using the Numeric Keypad to Enter CharactersFaxing 285Changing Numbers or Names Configuring Fax Initial SettingsSetting Your Country Inserting a PauseSetting the Printer ID 287Setting the Time and Date 288Speaker Volume Setting SoundsChanging the Clock Mode 289Changing the Fax Settings Options Specifying the Fax SettingsRinger Volume 290Option Description Available Fax Settings Options291 Attempts Mode is set to Telephone/Fax292 Num 293Fax Fwd ProtocolAdvanced Fax Settings 294Fax Data Encoding Method 295Loading an Original Document on the Document Glass Sending a FaxLoading an Original Document on the ADF 296297 298 ResolutionDocument Type Sending a Fax Automatically 299All Entries Sending a Fax Manually300 Group Dial301 Confirming TransmissionsStart 302 Sending a Delayed FaxAutomatic Redialing For Microsoft Windows Sending a Fax from the Driver Direct FaxExample Click Preferences304 305 306 Click Start SendingFor Apple Macintosh 307 Loading Paper for Receiving Faxes Receiving a FaxAbout Receiving Modes 308Receiving a Fax Manually Using an External Telephone Receiving a Fax Automatically in the Fax ModeReceiving a Fax Manually in the Telephone Mode 309Receiving Faxes Using the Drpd Mode 310Polling Receive Automatic DialingReceiving Faxes in the Memory Speed DialingSending a Fax Using a Speed Dial 312Group Dialing 313314 Setting Group DialEditing Group Dial 315 Printing an Address Book List Using the Secure Receiving ModeOther Ways to Fax 316317 Using an Answering Machine 318Fax Activity Using a Computer ModemProcedures Protocol MonitorChanging Setting Options 320Know Your Printer 321322 Purpose Printer Settings ReportPrinter Information ValuesMenu Settings 324Out of Paper Tone Fault Time-Out325 Auto Clear Alert Tone24H or 12H 326Date & Time Date Format Reports 327TCP/IP Settings 328Custom Size Defaults Settings329 330 Fax Settings 331Sent Fax Fwd 332Fax Header Name Fax Fwd Number333 Printer MaintenanceSystem Settings 334 335 336 Date & TimePaper Density Understanding the Tool Box Menus Adjust BTR337 338 Adjust FuserRegistration Adjustment 339 340 Adjust AltitudeReset Defaults System Section Click to initialize the system parameters341 BTR Refresh ModeNon-Dell Toner User Fax SectionWeb Link Customization 342343 344 MPFSaves the scanned image in Tiff Scan Defaults345 Saves the scanned image in Jpeg346 Fax Defaults 347Copy Defaults 348349 350 351 352 Sets the line type to PBX 353Sets the line type to Pstn 354 355 Diagnosis Chart PrintClean Developer Environment Sensor InfoClean Developer Click Start to stir the toner Resetting DefaultsRefresh Mode 357358 Color Defaults SettingsUnderstanding the Printer Menus Collated200% A5→A4 141% A5→B5 122% 100% B5→A5 81% A4→A5 70% 50% Reduce/Enlarge360 361 Document SizeOriginal Type Auto Exposure Lighter/DarkerSharpness 362Color Balance B Color Balance RColor Balance G Gray BalanceScan to Network Margin Left/RightMargin Middle 364Color Button Set Color Scans in color modeFile Format 365Resolution 366367 Legal 8.5 x Executive 7.25 x368 369 Image CompressionMax EMail Size Delayed Start 370Layout Tray SettingsUSB Print Defaults 371372 373 Panel SettingsReports/List Admin Menu Phone Book NetworkHalf Status Dell 1355cnw Multifunction Color Printer only376 FullSpecify the WEP 128bit Key to use through 377Specify the WEP 64bit Key to use through Phrase 378Pass Entry379 380 Disable Disables the WSD port Enable Enables the WSD portProtocol Yes Initializes the wired network data stored in NVM Receive ModeDoes not initialize the wired network data stored in NVM Initialize NVMAuto Rec Ans/FAX Auto Rec FaxAuto Rec TEL/FAX Line MonitorTone/Pulse Ring Tone VolumeLine Type 383Junk Fax Setup Resend DelayRedial Delay Redial AttemptsCompany Name Remote Rcv ToneFax Header Fax NumberDrpd Pattern 386387 PatternPrefix Dial Forward SettingsFax Fwd Number Prefix Dial Num389 Off Disable the ECM Enables the ECMModem Speed Kbps390 Fax TransmitFax Broadcast Options Power Saver TimerCountry 391Job Time-out Auto ResetFault Time-out 392393 Date & TimeAlert Tone Specifies the date format394 Low Toner Alert Msg Mm/inchAuto Log Print 395396 MaintenancePower on Wizard 397 Adjust BTRPaper Density Plain Light Normal Label LightRecycled Envelope Adjust Fuser398 Plain Plain Thick Covers Coated Label Recycled EnvelopeClean Developer Auto Regi AdjustAdjust ColorRegi Toner RefreshBTR Refresh 400401 Adjust AltitudeNon-Dell Toner User Scan YesPanel Lock Secure SettingsFunction Enabled 402Secure Receive Password USB-PrintChange Password 403Edit From Field USB SettingsScan to EMail 404Enabling the Panel Lock Panel LanguagePanel Lock Function 405Disabling the Panel Lock 406407 408 Status Monitor Console Understanding Your Printer Software Windows OnlyPrinter Status Window Dell Supplies Management System410 Software UpdateQuick Launch Utility 411 Address Book Editor 412ScanDirect User Setup Disk Creating ToolScanButton Manager 413414 415 Cancel buttonUnderstanding Printer Messages Menu buttonError-Code What you can do 416417 418 419 420 421 422 423 424 425 Adding Roles of Print ServicesClick Start→ Administrative Tools→ Server Manager Select Add a network, wireless or Bluetooth printer Printer SetupInstalling a Printer Driver Using the Add Printer Wizard 426427 428 Operating System Compatibility SpecificationsPower Supply 429MIB Compatibility DimensionsMemory 430Environment Cables432 Copier SpecificationsConnection type Connection specifications and symbols Scanner Specifications 433Facsimile Specifications 434435 User Memory Halftone436 Maintaining Your Printer 437438 Determining the Status of Supplies Supply Setting FunctionToner Saving Mode Conserving SuppliesStoring Consumables 440441 Replacing Toner CartridgesRemoving the Toner Cartridges Installing a Toner Cartridge 442443 Cleaning Inside the Printer 444445 446 447 Cleaning the Color Toner Density CTD Sensor 448449 450 Adjusting Color RegistrationPerforming Auto Adjust 451 Printing the Color Registration ChartClick the Start button next to Print Color Regi Chart Determining Values 452Entering Values 453Cleaning the Scanner 454455 Cleaning the ADF Feed Roller 456457 458 459 Clearing JamsAvoiding Jams Identifying the Location of Paper Jams 460Clearing Paper Jams From the ADF 461462 463 464 Clearing Paper Jams From the Front of the Printer 465466 Clearing Paper Jams From the Back of the Printer 467468 469 Clearing Paper Jams From the Output Tray 470471 472 473 474 Troubleshooting 475476 ProblemAction Basic Printer ProblemsDisplay Problems 477Printing Problems 478Tool Problem Action479 480 Print Quality ProblemsOutput is too light Select Flip on Short Edge or Flip on Long Edge fromToner smears or print comes off/Stain on back side 481482 Click Apply New SettingsRandom spots/Blurred images 483 Entire output is blankStreaks appear on the output 484 Pitched color dotsVertical blanks Click Print Test Page in Properties of the printer driver485 Diagnosis tab Click the Ghost Configuration Chart buttonGhosting 486 On the Printer Maintenance tabFog Auger mark Altitude on the Printer Maintenance tabBead-Carry-Out BCO 487Developer on the Diagnosis tab Wrinkled/Stained paper488 Top margins is incorrect 489490 Adjustment on the Printer Maintenance tabColor registration is out of alignment Protrudent / Bumpy paper Maintenance tabClick the Apply New Settings button 491492 JamMisfeed jam Multi-feed jam 493494 Copy ProblemFax Problems 495 Menu → Scanning Problems496 497 ADFFax/E-Mail Mail Address 498Scan to Network Scanner Driver/Printer Utility Problems 499Contacting Service 500Appendix 501502 503 Online ServicesDell Technical Support Policy Recycling Information Warranty and Return PolicyContacting Dell 504Visit support.dell.com 505506 Index 507508 509 510 511 512 513 514 515 516 517 United States Government Restricted Rights 518519 520

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