Datamax Allegro 2 manual Troubleshooting Allegro2

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Troubleshooting

Allegro2

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Contents Allegro2 Operator’s Manual Part Number Revision A3 Agency Compliance and Approvals Page Important Safety Instructions Page Contents Maintenance Introduction Getting StartedUnpacking and Inspection Mechanism Detail Location of Parts on Your PrinterRear View Tear Bar Assembly Installation Tear- off Assembly InstallationButtons, Lights and Switches Using the Printer Control PanelGetting Started Paper/Ribbon SwitchLight RibbonInstallation Media InstallationLabels Label Loading Instructions Ribbon Loading Ribbon Loading InstructionsTo install a Memory Module Using the Printer OptionsAvailable Modules Cutter OptionsFont ROM Modules 256K and 512K RAM ModulesPresent Sensor Peel and PresentMedia Rewinder Getting Started Allegro2 Power Up Self-Test Setting Up Your PrinterChecking Voltage Selection Test Label Part Number Description Interfacing to the PrinterInterface Cables Connecting to a CRT Sample InstallationsConnecting to a PC Connecting to Your Non-ASCII Device Connecting to Your MinicomputerSwitch Settings Switch SettingsBaud 9600 4800 2400 1200 300 Test Setting the Baud RateBaud Rate Word LengthSwitch Settings and Functions Other SwitchesImmediate Commands Programming CommandsChar Description Format System-Level CommandsBatch, 1-Cutter Enable Description Format Label-Formatting CommandsSpecial Label-Formatting Commands Programming Examples 10 Font-Loading CommandsExample line Setting Up Your Printer Allegro2 Creating Labels Using Internal Batch Software Printer Used With a Link CRT Check Link CRT SettingsConnect Cables Batch System Initialization Function Default SettingsVerify Setup, Power Up, and Load Media Available Fonts and Barcodes Formatting and Printing LabelsMenu Screens Function KeysLabel Name NEW Label Name ALT-P Screen Print Parameters Description Default RangeOther Important Keys Print Label Screen Header Create/Modify Label ScreenCreating Labels Using Internal Batch Software Sample Label Format Creating Labels Using Internal Batch Software Invalid Font Type Smooth Font Information Smooth Font Valid BH RangesNumber OUT of Range Creating Labels Using Internal Batch Software Not Enough Room for Field Data Lines Lhhhvvv Creating Labels Using Internal Batch Software = Day number 1 = Monday Time and Date Information FormatPrints SamplePrint Label Screen Print Label ScreenCreating Labels Using Internal Batch Software System Maintenance Menu System Maintenance ScreenCopy Module Reset PrinterMetric Print Test LabelCommand Valid Inputs Create/Modify Label CommandsQuick Reference Listing Special Keys Print Parameters ALT-PKey Function Troubleshooting Controlling Print Quality Aligning the Printhead Mechanical AdjustmentsDirect-Thermal Stock Tag Stock or Stiff MediaPrinthead Alignment Label Stock Tracking Adjustment Printhead Alignment ProcedureRibbon Feed and Tracking Adjustments Fine Printhead Alignment Troubleshooting Allegro2 Printhead Mount Assembly Adjusting Printhead Pressure and SupportUnacceptable Print Quality TroubleshootingPrinter Does Not Print, or Prints Several Labels at once Ribbon Does Not Advance Erratic PrintingSkips Every Other Label Unable to print in rotationPrinter fails to turn on Prints Light on the Right Side of the LabelInterior and Exterior MaintenanceDrive Roller Area Method Interval Cleaning ScheduleCleaning the Printhead Cleaning the PrintheadMaintenance Allegro2 Page Appendix a Ascii Control Code ChartMaintenance Allegro2 Char Hex Dec Page Table B-1 Baud Rate Appendix B Switch Settings and Cable InterfacingTable B-2 Word Length Table B-3 OptionsTable B-1 I/O Port Wiring Signal PinParamete Default Value Table B-2 Printer Default Communication ParametersAvailable Fonts and Barcodes Appendix CFonts Table C-1 Valid Human-Readable Font Ascii CharactersTable C-2 Font Sizes Font 6 62-character alphanumeric, uppercase Available Fonts and Barcodes Barcodes Table C-3 Barcode CharacteristicsHbic Barcode I Codabar Kmart NON EDI Lowercase Error CodesUppercase R Uppercase TAllegro2 Table E-1 Printer Interface Cables Appendix EPin Description Table E-2 Printer Pin ConnectionsStraight Cable MXM PC DB25P to Printer Figure E-5 Centronics Parallel Interface Converter ∙ Parallel to Serial Adapter Part NumberPrinting Appendix FBarcodes FontsLabel Material MediaTable F-1 Media Dimensions Label/Tag Media SpecificationsLists of Approved Media Lights, Buttons, Switch and POTCommunications Interfacing ElectricalPhysical EnvironmentalOptions 256K Flash Eeprom Specifications Allegro2 Printer Appendix GThermal Printhead Warranty Service ProceduresLimitation of Liability General Warranty Provisions