Datamax Allegro 2 manual Printhead Alignment Procedure, Label Stock Tracking Adjustment

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Troubleshooting

4.2.1 Printhead Alignment Procedure

Depending on the degree of alignment necessary to your Printhead, one or perhaps all of the steps mentioned below may need to be completed.

1. Label Stock Tracking Adjustment

It is critical that the stock feeds straight. This adjustment must be done with a full roll of 4" (102mm) or 4.25" (108mm) wide stock. Complete the following steps:

a.Rotate the Media Guide down and install the stock, keep the Media Guide in the ‘down’ position.

b.Use the Feed Button to feed the labels until the stock begins to track at a stable position.

c.Rotate the Media Guide to the ‘up’ position and slide the Media Guide in or out until the inside edge of the stock is gently resting against the inner Media Guide.

2. Ribbon Feed and Tracking Adjustments

Complete the following steps to complete the Ribbon Feed and Tracking Adjustment.

Turn the Power Switch to the ‘on’ position and use full width paper and ribbon for this adjustment. Install a Thermal-Transfer Ribbon/ Media in the Printer and secure the ribbon to the Ribbon Take-up Hub in a counter-clockwise direction (see Section 1, Figure 1-7).

a.Press the Feed Button several times to normalize the feeding of the ribbon and media. Check for any rippling or bagging of the ribbon as it travels from the Ribbon Supply Hub and goes under the Printhead assembly. If rippling or bagging occurs, follow the procedures outlined in steps b through e.

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Contents Allegro2 Operator’s Manual Part Number Revision A3 Agency Compliance and Approvals Page Important Safety Instructions Page Contents Maintenance Unpacking and Inspection Getting StartedIntroduction Mechanism Detail Location of Parts on Your PrinterRear View Tear Bar Assembly Installation Tear- off Assembly InstallationButtons, Lights and Switches Using the Printer Control PanelGetting Started Ribbon SwitchPaper/Ribbon LightLabels Media InstallationInstallation Label Loading Instructions Ribbon Loading Ribbon Loading InstructionsAvailable Modules Using the Printer OptionsTo install a Memory Module 256K and 512K RAM Modules OptionsCutter Font ROM ModulesMedia Rewinder Peel and PresentPresent Sensor Getting Started Allegro2 Checking Voltage Selection Setting Up Your PrinterPower Up Self-Test Test Label Interface Cables Interfacing to the PrinterPart Number Description Connecting to a PC Sample InstallationsConnecting to a CRT Connecting to Your Non-ASCII Device Connecting to Your MinicomputerSwitch Settings Switch SettingsWord Length Setting the Baud RateBaud 9600 4800 2400 1200 300 Test Baud RateSwitch Settings and Functions Other SwitchesImmediate Commands Programming CommandsChar Description Format System-Level CommandsBatch, 1-Cutter Enable Description Format Label-Formatting CommandsSpecial Label-Formatting Commands Programming Examples 10 Font-Loading CommandsExample line Setting Up Your Printer Allegro2 Creating Labels Using Internal Batch Software Connect Cables Check Link CRT SettingsPrinter Used With a Link CRT Batch System Initialization Function Default SettingsVerify Setup, Power Up, and Load Media Function Keys Formatting and Printing LabelsAvailable Fonts and Barcodes Menu ScreensLabel Name NEW Label Name ALT-P Screen Print Parameters Description Default RangeOther Important Keys Print Label Screen Header Create/Modify Label ScreenCreating Labels Using Internal Batch Software Sample Label Format Creating Labels Using Internal Batch Software Invalid Font Type Smooth Font Information Smooth Font Valid BH RangesNumber OUT of Range Creating Labels Using Internal Batch Software Not Enough Room for Field Data Lines Lhhhvvv Creating Labels Using Internal Batch Software = Day number 1 = Monday Time and Date Information FormatPrints SamplePrint Label Screen Print Label ScreenCreating Labels Using Internal Batch Software System Maintenance Menu System Maintenance ScreenPrint Test Label Reset PrinterCopy Module MetricQuick Reference Listing Create/Modify Label CommandsCommand Valid Inputs Key Function Print Parameters ALT-PSpecial Keys Troubleshooting Controlling Print Quality Tag Stock or Stiff Media Mechanical AdjustmentsAligning the Printhead Direct-Thermal StockPrinthead Alignment Ribbon Feed and Tracking Adjustments Printhead Alignment ProcedureLabel Stock Tracking Adjustment Fine Printhead Alignment Troubleshooting Allegro2 Printhead Mount Assembly Adjusting Printhead Pressure and SupportPrinter Does Not Print, or Prints Several Labels at once TroubleshootingUnacceptable Print Quality Unable to print in rotation Erratic PrintingRibbon Does Not Advance Skips Every Other LabelPrinter fails to turn on Prints Light on the Right Side of the LabelDrive Roller MaintenanceInterior and Exterior Area Method Interval Cleaning ScheduleCleaning the Printhead Cleaning the PrintheadMaintenance Allegro2 Page Appendix a Ascii Control Code ChartMaintenance Allegro2 Char Hex Dec Page Table B-3 Options Appendix B Switch Settings and Cable InterfacingTable B-1 Baud Rate Table B-2 Word LengthTable B-2 Printer Default Communication Parameters Signal PinTable B-1 I/O Port Wiring Paramete Default ValueTable C-1 Valid Human-Readable Font Ascii Characters Appendix CAvailable Fonts and Barcodes FontsTable C-2 Font Sizes Font 6 62-character alphanumeric, uppercase Available Fonts and Barcodes Barcodes Table C-3 Barcode CharacteristicsHbic Barcode I Codabar Kmart NON EDI Uppercase T Error CodesLowercase Uppercase RAllegro2 Table E-2 Printer Pin Connections Appendix ETable E-1 Printer Interface Cables Pin DescriptionStraight Cable MXM PC DB25P to Printer Figure E-5 Centronics Parallel Interface Converter ∙ Parallel to Serial Adapter Part NumberPrinting Appendix FBarcodes FontsLabel Material MediaTable F-1 Media Dimensions Label/Tag Media SpecificationsElectrical Lights, Buttons, Switch and POTLists of Approved Media Communications InterfacingOptions EnvironmentalPhysical 256K Flash Eeprom Specifications Allegro2 Printer Appendix GThermal Printhead Warranty Service ProceduresLimitation of Liability General Warranty Provisions