Chaparral Chaparral FS 1310 manual To restore the default configuration

Page 65

Troubleshooting

Restoring the Default Configuration Through the Flash Utility

You can clear the router configuration and restore all router default settings without accessing the Router Administrator software. You may want to do this if the router is not working properly or the system hangs after the “All diagnostic tests passed” message, as shown on the following screen.

To restore the default configuration:

1After powering on the system, hold down the space bar to prevent the system from rebooting.

The Flash Utility screen displays.

4-3

Image 65

Contents User’s Guide Page Copyright EMC Safety Page Contents Troubleshooting Reference Documents FS1310 Rack/Desktop Model User’s Guide Viii About This Guide IntroductionConventions Chaparral FS1310 Router Benefits and FeaturesConvention BoldAbout Serverless Backup Specification SpecificationsPhysical Fibre ChannelEnvironmental IndicatorsSwitches FS1310 Rack/Desktop Model User’s Guide To unpack the router Installing the RouterUnpacking the Router To install the FS1310 on a desktop Installing the RouterInstalling on a Desktop To install the router in a rack Installing in a RackSimple loop configuration example Installation Configuration ExamplesMultiple servers on a SAN FC-AL Multiple SANs with fabric FC-SW Connecting to the Scsi Channels Connecting the RouterTo connect devices to the Scsi channels Connecting to the Fibre Channel PortTo connect to the Fibre Channel port Connecting to the RS-232 PortPin Function To connect to the RS-232 portConnecting to the Ethernet Port Powering Up All DevicesTo power up Scsi devices To connect to the Ethernet portDescription Color Function Label To make the host FC connectionSetting Default For more information, see Router Default SettingsAccessing the Router Administrator Software Configuring the RouterFS1310 Rack/Desktop Model User’s Guide Using the Ethernet Port for the First Time Accessing the Router Administrator Using the Ethernet PortAccessing the Router Software Using the Ethernet Port To access the network management system Navigating the Router Administrator SoftwareSelect LAN Configuration and press Enter Do thisSelect Function Changing Router ConfigurationChanging the Screen Display To select the topology Selecting the TopologyChanging the Router’s Loop ID To change the Loop ID To change the LUN Select Host Configuration and press EnterChanging the Router’s FC LUN This can be any number from 00 to To change the Scsi ID assigned to a router channel Changing the Scsi ID Assigned to Each Router ChannelDisabling the Termination on an HVD Router Select Channel Configuration and press EnterTo set the router’s date Setting the Date and TimeSelect Set Date/Time and press Enter Changing the Scan DelayTo change the scan delay Enabling and Disabling the Alarm Administrator Software on Alarm threshold What to do when the alarm soundsTo restore the default settings Restoring the Default SettingsTo enable or disable the alarm To reboot the router Rebooting the RouterSelect Restore Defaults and press Enter Changing and Displaying Device Information Changing the Mapping Mode Auto or FixedTo change the mapping mode Changing Device Addresses FC LUNs Select Mapping Mode press EnterTo change the device FC LUNs See Changing the Mapping Mode Auto or Fixed onTo display the devices connected to the router Displaying the Devices Connected to the RouterDisplaying the FC-to-SCSI Address Map To display the address map Displaying Router InformationDisplaying the Event Log To display one event at a time To display a full page of events Select View Event Log and press EnterGroup Field What displays Displaying Hardware and Configuration InformationTo display hardware information only To display hardware and configuration information Select Display Address Map and press Enter Displaying the Router’s FC LUNTo display the router’s LUN Upgrading the Router’s Firmware To upgrade the router’s firmwareUpgrading Firmware FS1310 Rack/Desktop Model User’s Guide Upgrading the Ethernet Card’s Firmware To upgrade the Ethernet card’s firmware FS1310 Rack/Desktop Model User’s Guide Chaparral Technical Support TroubleshootingProblems During Bootup Lvds Bist Diagnostic Failure SolutionsTo restore the default configuration Select 2. Clear Configuration and press Enter Terminal Emulator and COM Port ProblemsSolution Device Scsi Channel ProblemsUsing the Loader Utility Menu Using the Loader Diagnostics MenuRouter is Not Responding Event LogsSelect Capture Text Event Log File CaptureTo set up debug logging Voltage and Temperature Errors and WarningsSetting Up Debug Logging Address and Device Mapping Figure A-1. FS1310 device Decimal Loop ID to Alpa MappingLoop ID 108 109 110 Configuring the Router for TCP/IP LAN ConfigurationArp -s IP address 005013fx-xx-xx Using Address Resolution ProtocolTo use ARP to resolve addresses in Windows Dynamic Host Configuration Protocol Configuration Configuring the Additional LAN SettingsTo configure additional LAN settings To discover which IP address was assigned to the routerSelect Ethernet Config and press Enter System Configuration Screen TCP/IP Configuration Screen Snmp Configuration Screen System Information screen Standards Reference DocumentsSBP BooksGlossary FS1310 Rack/Desktop Model User’s Guide Glossary FS1310 Rack/Desktop Model User’s Guide Index FS1310 Rack/Desktop Model User’s Guide Index FS1310 Rack/Desktop Model User’s Guide TCP/IP FS1310 Rack/Desktop Model User’s Guide