BT 50e manual Error codes, Impossible Connection

Page 41

PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 41

Error codes

Other problems may be accompanied by a display of ERROR CODE and a number. Check the number against the list below.

CODE

MESSAGE

ERROR CAUSE

ACTION

 

 

 

 

OK

No message. Operation completed

 

No action.

 

successfully

 

 

 

 

 

 

02

IMPOSSIBLE CONNECTION

The fax machine does not detect any

Check that the fax machine is

 

 

dialingtoneorreceivesanirregularsignal.

correctly connected to the telephone

 

 

 

line and that the hardset is not off

 

 

 

the hook. Then try connecting again.

 

 

 

 

03

RECEIVER DOES NOT ANSWER

The number you are calling does not

Check for dial tone by lifting the

 

 

answer or is not a fax or there is no

handset and if OK try calling again.

 

 

dial tone.

 

 

 

 

 

04

ERR.WHILE TRANSMITTING

A problem has occurred while

Send again starting from the

 

RESEND FROM PAGE: nn

sending a fax. “nn” = page number

page shown in the report.

 

 

on the which the error occurred.

 

 

 

 

 

05

RESEND PAGES:

The machine you are calling

Send again starting from the page

 

nn, nn

detected errors during the send.

shown in the report.

 

 

“nn” = page number on which

 

 

 

the error occurred.

 

 

 

 

 

07

DOCUMENT TOO LONG or

Transmission time for a page exceeds

Try sending again.

 

SENDING STOPPED

the permitted limit.

 

 

 

 

 

08

CHECK THE DOCUMENT

Optical scanner unable to read

Remove and re-insert document in

 

 

the document or document may be

the feeder and try again.

 

 

too long.

Check paper is not longer than

 

 

 

600mm.

 

 

 

 

09

STOP PRESSED

You have stopped the machine.

No action.

 

 

 

 

10

No message

Fax has detected an error while

Ask sender to send fax again.

 

 

receiving a fax.

 

 

 

 

 

11

No message

Printer problem while receiving a fax.

Correct the printing problem, then

 

 

Document stored in the memory

wait for the stored document to be

 

 

but the memory capacity has been

printed. Ask sender to fax the rest

 

 

exceeded.

of the document.

 

 

 

 

13

ERRORS WHILE POLLING

Polled fax machine has no document

Contact the sender.

 

 

ready or was not set for polling.

 

 

 

 

 

16

POWER FAILURE ON PAGE

Power failure while sending or

Send again from the page shown on

 

 

receiving a document.

the report.

 

 

 

 

(OK)

No message.

Document has been received but

Contact sender.

 

 

printing quality is poor.

 

 

 

 

 

OCC

LINE BUSY

The line is engaged.

Try again later.

 

 

 

 

41

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Contents PaperJet 50E User GuideMonth guarantee At a glance Decrease loudspeaker volume Cartridge holder Optical scanner Key features This guide For your records IntroductionUnpacking your PaperJet 50E Safety information Connect the telephone line cord Setting upFit the paper support Load paper Connect the mains powerAutomatic RX Check Print Head and alternatingDate and Time To set the date and timeFormat DD/MM/YY Format 24 HInstall the starter print cartridge Enter your name and fax number Automatic print quality testCheck Print OUT = Exit 0 = Repeat Display shows TEL. Line SET-UPTo set the position of your fax header Display shows Various SettingsDisplay shows Type Your Number InsideSending faxes Using your PaperJet 50ESetting the contrast and resolution To display Date and Time To display Various Settings To select the default resolution settingTo send a fax To dial and hear the progress of your fax callTo switch document retransmission on/off To dial using the handsetVarious Settings To redial the last numberTo change the details of a pre-set fax To send a fax at a pre-set time delayed faxingTo broadcast a document To change, re-send or cancel a stored documentTo fax from memory END of ListReceiving faxes Dial Using the one-touch memoriesAnother YES To store a one touch entryTo store a speed dial entry Using the speed-dial memoriesTo edit or delete a one-touch entry To send a one-touch fax FAX Call Code or To edit or delete a speed dial entryTo send a speed dial fax Reports and lists Print OUT Exit to cancel without printing Delay List OFFTo request immediate print-outs ReportSET UP To print the configuration, speed dial and one-touch listsMaking and receiving phone calls To print the set-up listTo search through the speed dial entries To dial a one-touch phone numberTo make a speed dial call To put a caller on holdTo copy a document Copying documentsTo stop copying 100% Text NormalTo set the print quality Additional featuresTo set the print area of a document ParametHigh To adjust the ringer volumeTo receive a document longer than the paper size To switch remote start off/on To adjust the duration of the phone call alert beepsTIMER20 Start onTo adjust the loudspeaker volume To switch the fax tones on and offTo adjust the volume of the buzzer To adjust the speed a fax is sent atPolling To switch ECM mode on/offTo poll a document from another fax machine NumberTo display Cancel SETTING? To cancel pollingTo change a polling time and number To set a document for polling by another fax machineCaller Display To set the dialling mode and access number Connecting to a switchboardPBX EXT. Line PrefixTo switch dialling mode during a call Using the External buttonHelp Your machine prints out completely blank copies Your machine does not receive faxes automaticallyYou cannot print faxes or copy documents Impossible Connection Error codesError messages Memory capacity BeepsCleaning your PaperJet 50E MaintenanceChanging the cartridge Changing the cartridgeFront of Machine NEW Head OFF To clean the cartridge and nozzlesManually cleaning the cartridge contacts Switch your machine off at the mains Cleaning the optical scannerRemoving jammed pages PressTechnical information DimensionsTTE Index Automatic re-dialling last number PaperJet 50e User Guidese 1-07-2003 1823 Pagina PaperJet 50E user guide 4/03