Monarch 9450 manual Problems and Solutions, Problem Solution

Chapter 6. Troubleshooting

Problems and Solutions––––––––––––––––––––––––––––––––––––––

Some common printer problems and their solutions are listed below.

Problem	Solution
Battery won’t charge.	Make sure the battery is connected
	correctly.
	Make sure the charger is plugged into
	a live outlet.
	Always charge the battery when the
	LED indicator is off or slowly blinks
	green.
Label is jammed.	Remove jammed supplies.
	Clean the printhead.
Labels do not peel.	Make sure the backing paper is tight.
	Make sure the support frame is
	locked into place.
LED indicator is off.	Make sure the printer is on.
	Turn the printer off and change to a
	fully charged battery.
	Make sure the printer is not in sleep
	mode. Press [On/Off].
Printer doesn’t respond to	Make sure the communications cable
host.	is attached and locked into place.
	Make sure the communications
	parameters at the printer match the
	host.
Printer locks up with a solid	Put a new, fully-charged battery on
green LED indicator and will	the printer.
not respond to key presses.

6-3