Matsushita CF-18NHHZXBM service manual Troubleshooting

Page 8

1.2. Troubleshooting

Please take note of the following two points with regard to troubleshooting:

1.Know-how of diagnosis upon occurrence of heavy troubles, e.g. ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on screen’, etc.

2.Explanation of each trouble, mainly symptom of trouble in operation.

Flow Chart

START

Pay attention to the following points when in pursuit of the cause of a troubleshooting.

1.Peripheral apparatus connected with the set should all be removed before operation check.

2.Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.

Set cannot be supplied with current. Power lamp fails to light up.

Dark display on screen.

Screen fails to display.

Failure in starting

ACNG Adaptor/Battery

Output voltage

 

OK

 

 

 

 

Power lamp

 

NO

check

YES

 

Inverter board

 

NG

 

OK

 

 

 

 

LCD back

 

NO

light lighting

 

 

 

 

 

YES

NG

LCD unit

 

 

 

 

 

 

check

 

 

 

 

 

OK

 

 

 

 

BIOS operation

 

NO

check

 

 

 

 

 

YES

Result of

NG

 

POST

OK

 

 

 

 

 

 

 

 

 

Replace AC Adaptor/Battery

Check contact condition of power input terminal. Replace if defective.

Check Power SW. Replace if defective.

Replace inverter board.

Check inverter cable continuity. Replace if defective

Replace LCD back light.

Replace LCD unit.

Replace main board (Check fuse at power source).

Refer to POST

 

 

 

Replace main board.

error code table.

 

 

 

 

 

Not displayed properly on screen.

 

 

 

NG

 

 

 

 

 

 

 

Set-up utility

 

 

 

Heavy trouble e.g.,

 

Replace main board.

 

 

 

 

starting

 

 

 

 

 

 

 

‘Set cannot be turned

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OK

 

 

 

 

 

 

 

 

ON’, ‘Set fails to start’,

 

 

 

 

 

 

 

 

 

 

‘No display on

 

 

Return set-up utility setpoint to the state of ‘delivery from factory’.

 

screen’, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

Check HDD cable connection and continuity.

 

 

 

 

 

HDD access

Replace if defective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace HDD & Reinstall.

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace main board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board

NG

 

 

 

 

 

 

 

 

Replace main board

 

 

 

 

 

 

 

check

 

 

 

 

 

 

 

 

 

 

 

Some or all keys cannot be input.

OK

Make sure of contact of K/B connector in use. Replace keyboard or main board.

Each kind of trouble in operation.

DVD/CD CALL not practicable.

*Clean DVD-ROM drive with an applicator.

Starts but operates unstably.

TroubleNO symptoms on some

of DVD or CD

YES

Replace DVD drive.

Replace main board.

Reinstall HDD.

Replace main board.

STARTEND

Check if there are any flaws on DVD or CD media. Since flaws may appear on specific media, DVD or CD media can be defective.

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Contents CF-18 How to replace the fuse For U.K This apparatus must be earthed for your safetyLaser Safety Information Page Page Contents Diagnosis Procedure Basic ProcedureTroubleshooting Outline of Post Error Diagnosis by Checking Beep Signal SoundTable of errors classified by beep sounds Stuck key 02F4 Eisa Cmos not writable Equipment PreparationSelf Diagnosis Test Vesa Mode Test Speaker TestCPU A20 Gate Test Cache ON/OFF TestLAN Test Modem Test Wireless LAN Test Peripheral TestTest Selection End of test Error Messages and Troubleshooting Test classification Screen display test items ContentsScreen Panel PCB CN880Touch HDD FPC Removing the Battery Pack and HDD PackRemoving the Touch Pad and Key- board Removing the Speaker Angle and Dimm Lid Removing the Rear CabinetKBD FPCRemoving the DU Lid Unit Wireless Module Port PCB and Modem Removing the Audio PCBRemoving the SD PCB DU LIDRemoving the Main PCB and Lith- ium Battery Removing LED PCB and SwitchRemoving the PAD PCB and I/O Removing the CPU Heat PlateLCD Removing the Display unit Removing the LCD Rear CaseRemoving the LCD Hinge Removing Inverter PCB and LCD Removing the Each Cover Unit Reassembly Instructions Setting up the LCD UnitSafety Working Assembly of Touch Screen Applicable Model Touch Screen Model Touch Screen AssyAssembly of Glass Applicable Model Digitizer Model Glass AssyLine processing of Antenna Cable GprsCable Hold Plate ScrewY Setting up the LCD HingeAssembly of LCD Hinge Line processing of Antenna Cable and LCD Cable ANT CableHIinge Cover LCD CableAssembly of LCD Front Case Display UnitAssembly of LCD Rear Case Applicable Model Digitizer Model Assembly of Tablet Latch Cover and Antenna Cover ANT CoverSetting the Display Unit Assembly of Display UnitSetting the CPU Heat Plate Modem CablePET Tape Setting the LED PCB and the Switch PCBAssembly of the LED PCB and the Switch PCB Setting the PAD PCB and the I/O PCB Assembly of PAD PCBAssembly of TOP Case Assy Putting of the PAD Insulation SheetSetting the Main PCB and the Lithium Battery Line Processing of the Antenna CableLine Processing of the Lithium Battery Pass the Lead Wire through the notch of the BoardLine Processing of Main Unit CN3Setting the SD PCB Assembly of SD PCBSetting the Wireless Module, the Port PCB, and the Modem Assembly of the Port PCBLine Processing of the Wireless Module,Port PCB and Modem CableScrew DU Sponge aSetting the Audio PCB Assembling the DU Lid UnitPutting of the Sheet Mm width x 5.5 cmSetting the Rear Cabinet Setting the Speaker and Dimm Lit DisplacementSetting the Touch Pad and the Keyboard LCD Cushion Sheet KBD Waterproof Sheet RKB CNT Hole CushionPutting of the Palm Rest Assy Keyboard KBD TapeScrew Screw Screw KBD PlateL ScrewSetting the Battery Pack and the HDD Pack Assembly of the HDD AssyAssembling the Each Cover RGBExploded View BT1 E42 K409 K210 K200-30 K211 K200-30-4 K200-30-35 K200-30-35-1 K220 Screw tightening torque Wireless LAN Module Description QTYPCB, Main RTL PCB, Audio RTLDFJK13T024DB FFC, PAD PCB, Wide Area AUX Antenna RTLDFJS977ZA CABLE, Wide Area AUX ANT. Brown DL3U7B482AAA PCB, SD RTLDFHR3551YA Coin Battery Sheet Power SW KnobDFHR3262ZA Modem Tape DFHR3301YA Mini PCI Card SheetTOP Case Assy Tablet Latch AssyBatt LID Assy DFBH3030ZA LID HingeDFHR3477ZA Spacer B DFHR3630ZA TS FPC SpacerDFHR3674YA TS Tape DL3DV0180AAA TS Panel AssyDXYN2+J12FNL Screw DXYN2+J18FNL ScrewDRHM0061ZA Screw DXYN4+J8FNL ScrewRTC Battery Main PCBEEFCD0D151ER Page Page Page Page EEFCX0D221R EEFCX0D331REEFCD0D101ER EEFUD0J151ER EEFCX0J101R Connector EEFCX0G151REEFCD0G101ER EEFCD0J470ERIC, USB Power Control DEDRB081L20 DiodeFUSE, 5A FUSE, 2AIC, Micon IC, ReguratorIC, 1 Gate Logic IC, Gate Logic DA2205IDBLET IC, Bipolar LogicTransistor DDAZS100MT3T InductorPoly SW DETA144EETL Transistor Transistor ERJ2GEJ681X ERJ2RKF27R4XERJ2RKF54R9X ERJ2RKF39R2XERJ2GE0R00X RESISTOR, 1/16W, 0Ω ERJ2RKF80R6X RESISTOR, 1/16W ERJ2GEJ103X RESISTOR, 1/16WERJ2GEJ222X ERJ2GEJ101XERJ2RKF1002X RESISTOR, 1/16W, 10KΩ Resistor Array ERJ2RKF1501XERJ2GEJ390X ERJ2RKF2550XERJ2RKF49R9X ERJ2GEJ102X RESISTOR, 1/16W, 1KΩERJ2GEJ2R2X ERJ2GEJ330X ERJ2RKF4750XERJ2GEJ1R0X RESISTOR, 1/16W, 1Ω ERJ2GEJ104XERJ2RKF22R6X DEARA8AJ103M Resistor ArrayERJ2GEJ472X ERJ2GEJ203X RESISTOR, 1/16W, 20KΩERJ2GEJ473X RESISTOR, 1/16W, 47KΩ ERJ2GEJ181XERJ2GEJ221X ERJ2GEJ471XERJ2RKF1302X RESISTOR, 1/16W, 13KΩ ERJ2GEJ474XERJ2RHD752X ERJ2RKF2002X RESISTOR, 1/16W, 20KΩERJ2RHD302X RESISTOR, 1/16W, 3KΩ ERA3YKB104VERA3YEB333V RESISTOR, 1/16W, 33KΩ TranceIC, AC97 Codec IC, Audio AMPERJ2GEJ103X RESISTOR, 1/16W, 1KΩ ERJ2GEJ273X RESISTOR, 1/16W, 27KΩConnector DFJS830YA EZASCE101M Capacitor ArrayERJ2RKF75R0X IC, Flat PAD ControllerERJ2GEJ822X ERJ2GEJ103X RESISTOR, 1/16W, 10KΩEVQPLDA15 LEDERJ2GEJ303X RESISTOR, 1/16W, 30KΩ ERJ6GEYJ101V