Matsushita CF-29N3LGZBM manual Troubleshooting, Flow Chart

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1.2. Troubleshooting

Please take note of the following two points with regard to troubleshooting:

1.Know-how of diagnosis upon occurrence of heavy troubles, e.g. ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on screen’, etc.

2.Explanation of each trouble, mainly symptom of trouble in operation.

Flow Chart

START

Pay attention to the following points when in pursuit of the cause of a troubleshooting.

1.Peripheral apparatus connected with the set should all be removed before operation check.

2.Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.

Set cannot be supplied with current. Power lamp fails to light up.

Dark display on screen.

Screen fails to display.

Failure in starting

ACNG Adaptor/Battery

Output voltage

 

OK

 

Power lamp

 

NO

check

YES

 

Inverter board

 

NG

 

 

LCD back

 

NO

light lighting

 

 

YES

NG

LCD unit

 

 

 

check

 

 

OK

 

BIOS operation

 

NO

check

 

 

YES

Result of

NG

POST

OK

 

 

 

Replace AC Adaptor/Battery

Check contact condition of power input terminal. Replace if defective.

Check Power SW. Replace if defective.

Replace inverter board.

Check inverter cable continuity. Replace if defective

Replace LCD back light.

Replace LCD unit.

Replace main board (Check fuse at power source).

Refer to POST

 

 

 

Replace main board.

error code table.

 

 

 

 

 

Not displayed properly on screen.

 

 

 

NG

 

 

 

 

 

 

 

Set-up utility

 

 

 

Heavy trouble e.g.,

 

Replace main board.

 

 

 

 

starting

 

 

 

 

 

 

‘Set cannot be turned

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OK

 

 

 

 

 

 

 

ON’, ‘Set fails to start’,

 

 

 

 

 

 

 

 

 

‘No display on

 

 

Return set-up utility setpoint to the state of ‘delivery from factory’.

 

screen’, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

Check HDD cable connection and continuity.

 

 

 

 

 

HDD access

Replace if defective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace HDD & Reinstall.

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace main board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board

NG

 

 

 

 

 

 

 

 

Replace main board

 

 

 

 

 

 

 

check

 

 

 

 

 

 

 

 

 

 

Some or all keys cannot be input.

OK

Make sure of contact of K/B connector in use. Replace keyboard or main board.

Each kind of trouble in operation.

DVD/CD CALL not practicable.

*Clean DVD-ROM drive with an applicator.

Starts but operates unstably.

TroubleNO symptoms on some

of DVD or CD

YES

Replace DVD drive.

Replace main board.

Reinstall HDD.

Replace main board.

STARTEND

Check if there are any flaws on DVD or CD media. Since flaws may appear on specific media, DVD or CD media can be defective.

1-2

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Contents CF-29 How to replace the fuse For U.K This apparatus must be earthed for your safetyLaser Safety Information Page Page Contents Diagnosis Procedure Basic ProcedureTroubleshooting Flow ChartOutline of Post Error Diagnosis by Checking Beep Signal SoundTable of errors classified by beep sounds Stuck key 02F4 Eisa Cmos not writable Equipment PreparationSelf Diagnosis Test Vesa Mode Test Speaker TestCPU A20 Gate Test Cache ON/OFF TestModem Test Wireless LAN Test CD Test LAN TestTest Selection Error Messages and Troubleshooting Wiring Connection Diagram Removing the Battery Pack, HDD Pack and FDD Pack Removing the HDDHDD FPC HDDRemove the KB Cable Cover, Keyboard and Pcmcia Protector Removing the KBD PCB, MDC Modem and LCD Cable/MIC Frame Removing the Dimm Cover and Bottom CoverRemoving the Wireless Module Removing the SpeakerPAD SW FFC Removing the IO PCB Remove the HDD Main FPCRemoving the TP PCB Removing the Handle and Power Removing LCD Unit Removing LCD Rear Cabinet, Hinge Hinge R Removing the Inverter PCB, TS PCB and LCD Unit Removing the Antenna PCB LSetting the Antenna PCB L and R Arranging the Antenna L and R CablesSetting the Inverter PCB, TS PCB and LCD Unit View aAttaching the Touch Screen Panel TS FPCView B2 Arranging the Inverter PCBArranging the LCD Back Holder LCD Unit LCD Hold Plate L LCD Plate R LCD Metal Damper PCB Attaching the Inverter PCB and TS PCBTS PCB View E Arranging the CablesSetting the LCD Rear Cabinet, Hinge L and Hinge R Setting the LCD unitSetting the Handle and Power SW Arranging the SW LED PCB PW LED PCBArranging the Power SW Cable SW LED PCBSetting the IO PCB Arrange the IO FPCIO FPC IO FPC LID SWIO PCB LID SW Setting the IO FPCIO PCB Setting the TP PCB Attaching the Cable Sheet, Insulation Sheet and the SheetLED FFC TP PCBSetting the HDD Main FPC Arranging the HDD Main FPCNo4 Setting the LAN Cable and Modem Cable Setting the Main PCB Main PCB LAN Cable Clamper SlotView D View C Setting the RTC Battery Setting the PAD SW FFC Cover Mini PCI Setting the Wireless Module and SD PCBView C Setting the Speaker Attaching the Memory Heat PlateSetting the Dimm Cover and Bottom Cover Arranging the Dimm Cover and the Dimm Radiation SheetSetting the KBD PCB, MDC Modem and LCD Cable/MIC Frame Attaching the Sheet to the MDC ModemArranging the Cables and setting the LCD Cable/MIC Frame Setting the KB Cable Cover, Keyboard and Pcmcia Protector Arranging the KeyboardHinge Cover L No2 C No10 B No3 C No11 No4 No7 No5 Setting the HDD Attaching the SheetSetting the Battery Pack, the HDD Pack and the FDD Pack Exploded View 19 ± 0.02 N.m 441 + 0.049 N.m 19 + 0.02 N.m 2.0 + 0.2 kgf.cm 45 + 0.05 N.m Screw tightening torque 19 + 0.02 N.m Screw tightening torque Wireless LAN Module DFJS865ZA Power SW CableBattery Pack DFJS954ZA Modem Cable Description QTYPower SW Assy DFUQ0099ZA Power SW SpringPower SW Knob Power SW ARMDFHR3497YA Power SW Sheet PC Latch AssyPC Latch Lever DFMD1161ZA PC Latch AngleDFMX1006ZA Cable Sheet DFGT1055ZA Bottom Cover Sheet aDFHG370ZA Foot Rubber DFHP7162ZA HD FPC TapeDFHM0304YB MDC Spacer DFHM0330YB CN SpacerDRHM5118ZA Screw DFHR3713ZA Mini PCI Spacer U2DFHR3747ZA Power SW PWB Cushion DFHR3743YA Power LED Packing SheetDFHR3778ZA Battery Angle Sheet W DFMD7A49ZA Connector RingDFHR5440YA GUIDE, FDD Connector DFHR4050ZA TUBE, LEDDFHR8295ZC LS DAMPER, UNDER-1 DFHR8296ZB LS DAMPER, UNDER-2RTC Battery QTYEEFCD0D151ER Page Page Page Page Page EEFCX0D331R EEFCD0D101ER EEFCX0D221REEFUD0J151ER ECJ2FF1A106ZEEFCX0J101R EEFCD0G101ERDCUI1C106HDB EEFUE0J181ERDiode ConnectorThermistor IC, USB Power Control DED10QS04TL DiodeFUSE, 5A FUSE, 2AIC, Audio AMP IC, Gate LogicIC, Eeprom IC, Security ChipInductor Inductor DDB5Z031J-LInductor DDB5Z021C-Y Inductor ETQP4LR56WFCDETA144EETL Transistor Transistor B1GKCFJN0004 ERJ2GEJ681X ERJ2RKF27R4XERJ2RKF54R9X ERJ2RKF39R2XERJ2GEJ562X ERJ2GEJ750XERJ2RKF2210X ERJ2RKF1000XERJ2RKF80R6X RESISTOR, 1/16W ERJ2GEJ103X RESISTOR, 1/16WERJ2GEJ222X ERJ2GEJ101XERJ2RKF1500X ERJ2RKF1501XERJ2GEJ390X ERJ2RKF2550XERJ2GEJ102X RESISTOR, 1/16W, 1KΩ Resistor ArrayERJ2GEJ1R0X RESISTOR, 1/16W, 1Ω ERJ2GEJ120XERJ2GEJ472X ERJ2RKF22R6XDEARA8AJ103M Resistor Array ERJ2GEJ203X RESISTOR, 1/16W, 20KΩ ERJ2GEJ106X RESISTOR, 1/16W, 10MΩERJ2GEJ105X RESISTOR, 1/16W, 1MΩ ERJ6GEYJ680VERJ2RKD154X DEARA8CJ330M Resistor ArrayERJ2GEJ100X ERJ2RKF3010XERJ2GEJ363X RESISTOR, 1/16W, 36KΩ ERJ2GEJ333X RESISTOR, 1/16W, 33KΩERJ2GEJ223X RESISTOR, 1/16W, 22KΩ ERJ2GEJ683X RESISTOR, 1/16W, 68KΩERJ2RKF5602X RESISTOR, 1/16W, 56KΩ ERJ2RKF1600XERJ2RKF2150X ERJ2RKF7501XERJ2RHD3652X ERJ2GEJ154XERA3EKB1623V ERA3EEB1692VPoly SW DDB5Z021G-Y InductorDDB5Z024E-L Inductor ERJ3GEYJ102V RESISTOR, 1/16W, 1KΩ LEDIC, Flat PAD Controller B1GKCFJN0004 TransistorERJ2GEJ224X ERJ2GEJ822XResistor Array EVQPLDA15 LED EVQPLDA15