Plustek SN8016U, Plustek, SC8016U manual Chapter IV. Troubleshooting, Scanner Connection

Page 45

CHAPTER IV. TROUBLESHOOTING

If you encounter problems with your scanner, please review the installation and scanning instructions contained in this guide.

Before you ask for customer service or repair, please refer to the information in this chapter and consult our FAQ (Frequently Asked Questions) in which you can find useful self troubleshooting information. From the Windows START menu, point to All Programs > Your Scanner Model Name, and then click FAQ. (For Windows 8 users: Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar. Click on the Search charm. The Apps screen will be shown. Click on an empty space in the Apps screen, move your cursor to the right edge of the screen to scroll right until you find Your scanner model name, and then click on FAQ.)

SCANNER CONNECTION

The first step to take when troubleshooting connection problems with your scanner

is to check all physical connections. The icon , located on the Windows system tray, indicates if the scanner software is properly launched and the scanner and computer are communicating with each other.

Appearance

Status

 

 

 

The program has been successfully launched, the scanner is

 

connected with the computer and the scanner connection is

 

activated, ready to scan images.

 

 

 

The scanner is not connected with the computer, the scanner

 

connection is not activated or the scanner power is not

 

switched on.

 

 

No Display

You have chosen to terminate the program, no matter the

scanner is connected or disconnected with the computer.

 

 

 

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Contents  Installation  Usage & Maintenance Liability TrademarksCopyright Environmental InformationTable of Contents Introduction HOW to USE this GuideConventions of this Guide Safety PrecautionsMinimum System REQUIREMENTS1 BOX CONTENTS2 Scanner Overview Page Ethernet Port is not included in all scanner models Ultrasonic Sensor LED IndicatorChapter I. Installing the Scanner Software Installation RequirementsHardware Requirements Choose a Proper Site First Installing and Setting UP the ScannerInstall the Paper Chute Connecting the Scanner to Your Computer Page Installing the Software Page Page Page Page Page To test the ADF scanning Testing the ScannerInstalling Additional Software Chapter II. Scanning Checking Document Conditions Preparing DocumentsLoosening Documents Placing Documents Placing Business Cards Placing Plastic Cards Scanning Documents Scanning via Twain Interface Select the Scan SourceScan within NewSoft Presto! PageManager Page Scan within NewSoft Presto! BizCard Scanning from the Scanner’s Front PanelScan from the Scanner Buttons Configure Button SettingsScanning from the On-screen DocAction’s Execute Menu View Button SettingsChapter III. Care and Maintenance Cleaning the ScannerCleaning Materials Cleaning the ADF Clean Feed RollerClean Pad Module Replacing Consumables Clean ADF GlassReplacing the Pad Module Replacing the Feed Roller Page Calibrating the Scanner Information Programs Your Scanner Model Name Power SaveScanner Connection Chapter IV. TroubleshootingClearing Paper Jams Plustek SN8016U Appendix a SPECIFICATIONS7Plustek SC8016U Service & Support Information Appendix B Customer Service and WarrantyStatement of Limited Warranty FCC Radio Frequency Statement
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Plustek, SN8016U, SC8016U specifications

The Plustek PS456U is an advanced document scanner designed to meet the needs of businesses and individuals looking for a reliable, efficient, and high-quality scanning solution. This scanner is particularly well-suited for high-volume document management, offering a variety of features that enhance productivity and streamline workflows.

One of the standout features of the Plustek PS456U is its ability to handle a wide range of document types, including ID cards, passports, and large A2 documents. With its robust design, the scanner can easily accommodate documents of various sizes and thicknesses, making it ideal for users with diverse scanning needs. The device supports document thicknesses ranging from 27 to 413 gsm, ensuring versatility for all types of paperwork.

The scanning speed of the PS456U is noteworthy, reaching up to 60 pages per minute (ppm) in duplex mode. This rapid processing capability allows users to digitize large volumes of documents quickly, which is essential in fast-paced work environments. Additionally, the scanner is equipped with advanced image processing technologies, including automatic color detection, blank page removal, and image enhancement features. These technologies contribute to high-quality scans while reducing the need for manual adjustments.

Another significant characteristic of the Plustek PS456U is its integrated Document Management System (DMS) software. This software enables users to organize, store, and retrieve documents easily, enhancing overall efficiency when dealing with large data sets. Furthermore, it provides the ability to create searchable PDF files, which allow for quick and easy access to specific information contained within scanned documents.

The user-friendly interface of the PS456U makes it accessible for users of all experience levels. Its intuitive design and straightforward operation ensure that users can start scanning documents with minimal setup and training. The device supports various connectivity options, including USB 3.0, facilitating easy integration into existing workflows.

In conclusion, the Plustek PS456U is a cutting-edge document scanner that stands out for its speed, versatility, and advanced features. Whether for small businesses or larger enterprises, the PS456U provides a powerful solution for effective document management, enabling users to digitize and organize their paperwork efficiently. With its emphasis on quality, user-friendliness, and advanced technology, the PS456U is an ideal choice for anyone serious about enhancing their document scanning capabilities.