Planon System Solutions DocuPort Series DocuPen Blinking LED Lights Indicate Error Conditions

Page 38

Troubleshooting

Blinking LED Lights Indicate Error Conditions

 

 

LED lights do not turn on at all.

 

 

Make sure you have installed the batteries correctly. Check battery contacts page 43.

 

 

Led Lights on, but no scanner light.

 

 

Batteries are weak, replace with 4 new batteries.

 

 

 

 

 

Error

Meaning

 

 

 

 

 

 

3 blinks

Data buffer full

 

 

 

 

 

during scan

This condition indicates that the DocuPen™ ’s data

 

 

 

scan buffer is full, and you will not be able to scan

 

 

 

further. If there is enough available space left in the

 

 

 

buffer, the device will attempt to save the scanned

 

 

 

data in the DocuPen™ ’s memory bank.

 

 

 

 

 

 

4 blinks after

Not enough space available in memory bank

 

 

This condition indicates that the DocuPen™ ’s memory

 

 

scan

bank is full, and the scanned image cannot be saved.

 

 

 

You must download the DocuPen™ ’s memory bank,

 

 

 

erase the scan memory, and re-scan the image.

 

 

 

 

 

 

 

Not enough space available in memory bank

 

 

5 blinks at

This condition indicates that the DocuPen™ ’s memory

 

 

bank is full, and the scanned image cannot be saved.

 

 

scan start

You must download the DocuPen™ ’s memory bank,

 

 

 

and erase the scan memory.

 

 

 

 

 

 

6 blinks

Power lost during last erase operation

 

 

This condition indicates that during the previous erase

 

 

when you

operation, the DocuPen™ lost power and,

 

 

turn on the

consequently, its calibration values have been lost.

 

 

DocuPen™

This may be due to weak batteries. Change batteries if

 

 

 

required. Before resuming scanning, you must upload

 

 

 

the calibration values to the DocuPen™. See

 

 

 

instructions on page 43.

 

 

 

 

DocuPen™ Operation Manual 38

 

 

 

 

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Contents DocuPen Operating ManualTrademarks Canada Ices 003, IssueDocuport Incorporated Planon System Solutions Inc Regulatory InformationContents Docupen Check the Contents IntroductionDocuPen Overview Pen Scanner Power ButtonBattery Cover RollersLED Indicators Insert the new batteries correctly as illustrated below Getting StartedInserting the Batteries Changing the Batteries About the Battery Life Points to Remember Before You Scan To obtain the best scan results, note the followingScanning Scanning Lengths Additional Scanning TipsScanning Too Fast During Scanning better control without cable… Unplug the USB cable before installing software Installing the DocuPen SoftwareWindows 2000 & XP log on as Administrator DocuPen Driver Platform RequirementsRemember to remove USB Cable if plugged Installing the Paperport SE 8.0 Software Page USB Plug DownloadingTo download the scanned images to your computer To download using Windows 98/2000/ME/ with Kodak Imaging Page Windows 2000 says Acquire Image Windows 98 says Scan New If you miss the timing you only have 3-4 seconds Immediately After clickViewing Images To download the Scanned Images Using Win XP & PaperPort SE Page Saving Images in PaperPort SE Saving Images in Windowss Imaging Erasing the DocuPen Memory Bank To erase the DocuPen memory bankPage Frequently Asked Questions Refer to the section Capacity of Pen’s Memory Bank How Are the Scanned Images Handled?USB Cable will work on Windows 98/2000/ME/XP What is a Good Scanned Image? Why is part of image missing? Why is image compressed? Why is image skewed? Cannot Connect to the Penscanner TroubleshootingPenTwain message when trying to Download, or Erase Ensure cables fully insertedLed Lights on, but no scanner light Blinking LED Lights Indicate Error ConditionsLED lights do not turn on at all Software Installation Error Messages OK, CancelYou must be log on as Administrator Software Installation Error Messages Win 2000/XPSoftware Installation Messages ScanSoft For more detailed help contactDownload Failed Error Messages You can also restore buy attempting to download Lost Calibration MessageDownload Failed Messages Click OK Unplug Pen scanner Ready to useDocuPen Specifications AppendixDocuport Incorporated Proper Handling and Safe UseTechnical Support Warranty Warranty Card Day Limited Warranty Certificate

DocuPort Series DocuPen specifications

The Planon System Solutions DocuPort Series DocuPen is an innovative and compact solution designed for efficient document management and digitization. This groundbreaking tool allows users to quickly scan and convert physical documents into digital formats, facilitating easy storage, retrieval, and sharing of information.

One of the main features of the DocuPen is its portability. Weighing just a few ounces, this lightweight scanner can easily fit into a briefcase or bag, making it ideal for professionals on the go. Whether at a client’s office, a conference, or on a business trip, users can capture documents wherever they are, transforming the way they manage paperwork.

The DocuPen incorporates advanced scanning technology, enabling users to scan documents up to legal-size with high-resolution capabilities. It provides an impressive scanning speed, allowing users to capture full pages in seconds. This efficiency is crucial in today’s fast-paced business environment, where time is of the essence.

An impressive characteristic of the DocuPen is its built-in memory, which can store hundreds of scans without needing to connect to a computer. This feature ensures that users can continue scanning even when away from their primary device, enhancing productivity and flexibility. Once scanning is complete, documents can be easily transferred to computers, tablets, or smartphones via USB or Bluetooth, providing seamless integration with existing workflows.

Additionally, the DocuPen utilizes image processing technologies to enhance scanned documents. The scanner automatically corrects image distortion, optimizes color balance, and removes any background noise, resulting in clear and readable digital files. This automated processing helps maintain the integrity of the original documents, which is vital for legal and professional purposes.

The Planon DocuPort Series DocuPen is compatible with various software applications, allowing users to easily organize, edit, and share scanned documents. Its interoperability ensures that it can fit into a wide range of business environments and practices.

In conclusion, the Planon System Solutions DocuPort Series DocuPen is a powerful tool that combines portability, advanced scanning capabilities, and ease of use. With its features and technologies tailored to modern document management needs, it stands out as an essential device for professionals looking to streamline their workflows and enhance productivity.
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