Planon System Solutions DocuPort Series DocuPen Software Installation Error Messages, OK, Cancel

Page 39

Troubleshooting

Software Installation Error Messages

The USB driver failed to install properly.

OK, Cancel

USB either not present, or configured properly.

Verify in Device Manager the USB

configuration, if present.

If you see a yellow exclamation mark,

review properties, & update driver.

Try reinstalling the USB Prolific 2303 Driver with the included CD.

For more detailed help contact TOLL FREE 1-877-DOCUPEN HELPLINE

or email via support@docuport.com

DocuPen™ Operation Manual 39

Image 39
Contents Operating Manual DocuPenRegulatory Information Canada Ices 003, IssueDocuport Incorporated Planon System Solutions Inc TrademarksContents Docupen Introduction Check the ContentsRollers Pen Scanner Power ButtonBattery Cover DocuPen OverviewLED Indicators Getting Started Inserting the BatteriesInsert the new batteries correctly as illustrated below Changing the Batteries About the Battery Life To obtain the best scan results, note the following Points to Remember Before You ScanScanning Additional Scanning Tips Scanning Too FastScanning Lengths During Scanning better control without cable… DocuPen Driver Platform Requirements Installing the DocuPen SoftwareWindows 2000 & XP log on as Administrator Unplug the USB cable before installing softwareRemember to remove USB Cable if plugged Installing the Paperport SE 8.0 Software Page Downloading To download the scanned images to your computerUSB Plug To download using Windows 98/2000/ME/ with Kodak Imaging Page Windows 2000 says Acquire Image Windows 98 says Scan New Immediately After click If you miss the timing you only have 3-4 secondsViewing Images To download the Scanned Images Using Win XP & PaperPort SE Page Saving Images in PaperPort SE Saving Images in Windowss Imaging To erase the DocuPen memory bank Erasing the DocuPen Memory BankPage Frequently Asked Questions How Are the Scanned Images Handled? USB Cable will work on Windows 98/2000/ME/XPRefer to the section Capacity of Pen’s Memory Bank What is a Good Scanned Image? Why is part of image missing? Why is image compressed? Why is image skewed? Ensure cables fully inserted TroubleshootingPenTwain message when trying to Download, or Erase Cannot Connect to the PenscannerBlinking LED Lights Indicate Error Conditions LED lights do not turn on at allLed Lights on, but no scanner light OK, Cancel Software Installation Error MessagesSoftware Installation Error Messages Win 2000/XP You must be log on as AdministratorFor more detailed help contact Software Installation Messages ScanSoftDownload Failed Error Messages Lost Calibration Message You can also restore buy attempting to downloadClick OK Unplug Pen scanner Ready to use Download Failed MessagesAppendix DocuPen SpecificationsProper Handling and Safe Use Technical SupportDocuport Incorporated Warranty Day Limited Warranty Certificate Warranty Card

DocuPort Series DocuPen specifications

The Planon System Solutions DocuPort Series DocuPen is an innovative and compact solution designed for efficient document management and digitization. This groundbreaking tool allows users to quickly scan and convert physical documents into digital formats, facilitating easy storage, retrieval, and sharing of information.

One of the main features of the DocuPen is its portability. Weighing just a few ounces, this lightweight scanner can easily fit into a briefcase or bag, making it ideal for professionals on the go. Whether at a client’s office, a conference, or on a business trip, users can capture documents wherever they are, transforming the way they manage paperwork.

The DocuPen incorporates advanced scanning technology, enabling users to scan documents up to legal-size with high-resolution capabilities. It provides an impressive scanning speed, allowing users to capture full pages in seconds. This efficiency is crucial in today’s fast-paced business environment, where time is of the essence.

An impressive characteristic of the DocuPen is its built-in memory, which can store hundreds of scans without needing to connect to a computer. This feature ensures that users can continue scanning even when away from their primary device, enhancing productivity and flexibility. Once scanning is complete, documents can be easily transferred to computers, tablets, or smartphones via USB or Bluetooth, providing seamless integration with existing workflows.

Additionally, the DocuPen utilizes image processing technologies to enhance scanned documents. The scanner automatically corrects image distortion, optimizes color balance, and removes any background noise, resulting in clear and readable digital files. This automated processing helps maintain the integrity of the original documents, which is vital for legal and professional purposes.

The Planon DocuPort Series DocuPen is compatible with various software applications, allowing users to easily organize, edit, and share scanned documents. Its interoperability ensures that it can fit into a wide range of business environments and practices.

In conclusion, the Planon System Solutions DocuPort Series DocuPen is a powerful tool that combines portability, advanced scanning capabilities, and ease of use. With its features and technologies tailored to modern document management needs, it stands out as an essential device for professionals looking to streamline their workflows and enhance productivity.